eLabJournal vs Sample Master

RATING:

4.5

(58)

eLabJournal has 58 reviews and a rating of 4.53 / 5 stars vs Sample Master which has 20 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (58)
4.7 (20)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
February 5, 2024
March 30, 2022
Pros/Cons
  • Pros

  • Have multiple users with different levels of comfort with technology and hearing more and more from group that so glad that set this up for this research project.
  • It is also seamless across our different labs and allows us to easily move between species and topics. The tool has also been easy to accommodate our rapid growth in researchers over the years.
  • Cons

  • In the beginning eLab was a bit difficult to learn and a proper training by eLab is advisable to make sure you are using eLab at its full potential.
  • I don't like filling out a table. It's hard to move down a column since the only way to do it is by clicking into each box.
Read all user reviews
  • Pros

  • Having a single query form for all these functions makes the software very user friendly. I like the ease at which I can set up and configure tests, methods, parameters, QC, control limits, etc.
  • Parser integration from Laboratory instrumentation removed transcription errors and improved our upkeep of control charts, QA and QC.
  • Cons

  • Because the product is so customizable, it can be difficult to get the product started in your laboratory if you do not have examples of how other laboratories have used the software.
  • Parsers weren't well when initial purchased the instrument.
Read all user reviews
Pricing Range
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos