About Acobot

Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retailers to help boost online sales. In addition to AI, Acobot offers e-commerce capabilities to help grow and power online stores by increasing product views and checkouts, reducing cart abandonment, and improving engagement during critical stages in the buyer experience. Main features include a virtual shop assistant with upselling and cross-selling capabilities, lead capture,

With Acobot, businesses can improve online sales by using Acobot's intelligent bot, Aco, to gently nudge customers throughout the shopping experience. Aco is simple to set up with any online store and is ready within a matter of minutes. Acobot allows users to customize the a...


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Supported Operating System(s):

Web browser (OS agnostic)

30 Reviews of Acobot

Average User Ratings

Overall

4.90 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(27)

27

4 stars

(3)

3

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 30 results

July 2019

Padyala from NextGenIT

Verified Reviewer

Company Size: 11-50 employees

Industry: Information Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

My Aco Bot experiance

It is ok but has a got a long way to go and needs to improve quite a bit.

Pros

It does some fundamental job of greting a person and introducing itself

Cons

It can easily do a lot of other things which can be built but I find it absent It can talk about the company or Website It can be fed about the latest news so that people won;t fel it is just a bot out there It needs to know a lot of basic information which is missing right now

Response from Acobot

Replied August 2019

Thank you for the comments and suggestions! Acobot is a goal oriented chatbot, designed for sales boosting or lead generation. For the most use case, the news might not be proper. Still we recognize news and other services might be helpful to some websites like yours. We'll make improvement by allowing customers to customize services and topics for their unique needs.

June 2020

Cecelia from Bluebird Digital Limited

Company Size: 2-10 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2020

Excellent Chatbot/Virtual Assistant

Acobot have been amazing. Their customer support is excellent. The product is incredibly built and the console easy to use. We won't look anywhere else because this product is the best on the market for both sales leads and customer support on websites and for eCommerce. Genius work by the founders!!

Pros

Easy to use, excellent product, easy to integrate into websites or use with Shopify. We have tried quite a few and this is our preferred software. It is brilliant. My clients love it and we use it, gaining a lot of leads and new business.

Cons

Customer service was excellent when we found a few things we needed to understand with the AI scripts. Overall nothing that was a disadvantage.

Reasons for Choosing Acobot

Acobot's price is good and their product far better than I can say. Easy to use and not complicated.

May 2019

Parna from Fracktal Works

Company Size: 11-50 employees

Industry: Consumer Electronics

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

4.0

Functionality

5.0

May 2019

Acobot Review

It was good and helpful.

Pros

Acobot is a really good software to try in your website. It helps the visitors of your site get directed towards what they are seeking hence it gives them a good experience. It's easy to use and the features are also good.

Cons

I did not find many cons however with more R&D may be the product could be made more interesting.

Response from Acobot

Replied May 2019

Thank you for the suggestions. We'll work hard to make Acobot not only valuable but also interesting!

May 2019

Alex from Dorna Robotics

Verified Reviewer

Company Size: 11-50 employees

Industry: Research

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

Great Tool

Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.

Pros

We like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.

Cons

Would love to have control of when the voice gets activated.

Reasons for Choosing Acobot

It was easy to setup and were up and running in minutes.

Response from Acobot

Replied May 2019

Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!

November 2018

Terry from Terry Lucas

Verified Reviewer

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2018

Outstanding system with brilliant customer service

Our enquiries are now responded to in real time at any time. As we changed our system or our website Acobot changed with us. We seemed to help new users better than previously.

Pros

The ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.

Cons

The option to add additional languges, however, I understand these are already under development.