All Acobot Reviews
1-25 of 29 Reviews
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Lon
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
The Acobot WordPress Sales Chatbot
GREAT! My experience was So amazing, I actually wrote a book about my experience with Acobot called "A.I. Chatbot, Unexpected Positive Consequences" which hit #1 on Amazon in three categories for more than a week! Thank you Acobot!
PROSI was predisposed to not liking chatbots and found them annoying. I thought I would set up Acobot on my ecommerce web site www.PaperModelsOnLine.com. It was VERY easy to set up and only took minutes. Within the first day I saw it helping my customers, closing sales, and capturing email addresses. BY the end of the first month, I saw a 30% increase in revenue! I then saw that same 30% increase every month since I installed Acobot!
CONSI honestly don't have any dislikes. At first, the web site was difficult to navigate, but since then, they have improved it!
Reason for choosing Acobot
I installed more than a dozen alternate chatbot products. All of them were ineffectual and very difficult to install. Many required a degree in NLP and software programming! I just wanted a chatbot that worked. Acobot was almost plug-and-play. And, every time I read an interaction with a prospect, I found another new insight on how to sell better, everything from errors on the web site to questions my customers had that I never new. Just by adding the answer to my FAQ page, Acobot had that answer for the next customer, almost immediately!
Parna
Consumer Electronics, 11-50 employees
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed May 2019
Acobot Review
It was good and helpful.
PROSAcobot is a really good software to try in your website. It helps the visitors of your site get directed towards what they are seeking hence it gives them a good experience. It's easy to use and the features are also good.
CONSI did not find many cons however with more R&D may be the product could be made more interesting.
Vendor Response
Thank you for the suggestions. We'll work hard to make Acobot not only valuable but also interesting!
Replied May 2019
Oren
Design, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2021
You can use it in every way
In conclusion I really like working with the software and would recommend to anyone who cares if graphics or forms to use it
PROSI like to use Acrobat mainly for graphic works to send customers proofreading for products . they can see the product and sign the work certificate easily and efficiently. If there are text corrections or a change in the image, it is not a problem to do the correction in acrobat, which saves time by switching to another software.
CONSBasically there are no things I do not like about the software. There are a variety of options that can be made in the software. The only thing that bothers me is that it is not possible for the software to automatically select according to the region the color profiles that correspond to the same geographical area, including the millimeter or inch dimensions.
Cecelia
Marketing and Advertising, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2020
Excellent Chatbot/Virtual Assistant
Acobot have been amazing. Their customer support is excellent. The product is incredibly built and the console easy to use. We won't look anywhere else because this product is the best on the market for both sales leads and customer support on websites and for eCommerce. Genius work by the founders!!
PROSEasy to use, excellent product, easy to integrate into websites or use with Shopify. We have tried quite a few and this is our preferred software. It is brilliant. My clients love it and we use it, gaining a lot of leads and new business.
CONSCustomer service was excellent when we found a few things we needed to understand with the AI scripts. Overall nothing that was a disadvantage.
Reason for choosing Acobot
Acobot's price is good and their product far better than I can say. Easy to use and not complicated.
Reasons for switching to Acobot
I tried several products none of which were particularly impressive then I stumbled across Acobot and couldnt be happier for choosing them over their competitiors.
Alex
Verified reviewer
Research, 11-50 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed May 2019
Great Tool
Overall we have 24 sales individuals that drive sales to our company. We are extremely happy to have found this tool. Our customers are asking us the name of the tool because they would like to implement the same system.
PROSWe like how we as a company can add the responses from the questions our clients could ask. Also the AI engine learns from the website content and that save us a lot of time. It will immediately engage customers and ask for specific information that otherwise they will not give us. Specially if the request are after hours.
CONSWould love to have control of when the voice gets activated.
Reason for choosing Acobot
It was easy to setup and were up and running in minutes.
Vendor Response
Thank you for the comments and suggestions. We're sure to improve the voice feature and give customers more control on when and where to trigger the voice. Will keep you posted when we have made any progress with the feature. Thank you again!
Replied May 2019
Terry
Verified reviewer
Real Estate, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Outstanding system with brilliant customer service
Our enquiries are now responded to in real time at any time. As we changed our system or our website Acobot changed with us. We seemed to help new users better than previously.
PROSThe ease of installation and the continuous help and assistance from the support staff, they went far beyond the norm and never had any qualms integrating our numerous requests.
CONSThe option to add additional languges, however, I understand these are already under development.
Lon
Verified reviewer
Marketing and Advertising, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed January 2019
Acobot Makes You Money
Many customers and prospects came to my site before Acobot and left frustrated because they couldn't find something. I had no idea! Now, they either get the information they are looking for or I get their email address so I can help them and convert them into new customers. Acobot is worth every cent. It pays for itself everyday!
PROSIt was very easy to install. The chatbot actually indexes your entire site to provide custom responses and links to pages and files. You can easily customize the chatbot icon. You get a complete transcript of every chatbot conversation. The chatbot continually asked for email so you can capture the lead. Acobot turns frustrated prospects into happy customers!
CONSThe main web dashboard needs some work, but you only use it when setting up.
Lucy
Verified reviewer
Information Technology and Services, 1 employee
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
An amazing bot
Easy to use. The chatbot automatically answers user questions based on the website. You even don’t need to teach it. Smarter than any other bots I ever tried. It brings more enquiries and lower bounce rates. I strongly recommend Acobot for every business who wants to grow online.
CONSAcobot would be perfect if it supports languages other than English.
Padyala
Verified reviewer
Information Services, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
My Aco Bot experiance
It is ok but has a got a long way to go and needs to improve quite a bit.
PROSIt does some fundamental job of greting a person and introducing itself
CONSIt can easily do a lot of other things which can be built but I find it absent It can talk about the company or Website It can be fed about the latest news so that people won;t fel it is just a bot out there It needs to know a lot of basic information which is missing right now
Vendor Response
Thank you for the comments and suggestions! Acobot is a goal oriented chatbot, designed for sales boosting or lead generation. For the most use case, the news might not be proper. Still we recognize news and other services might be helpful to some websites like yours. We'll make improvement by allowing customers to customize services and topics for their unique needs.
Replied August 2019
Anonymous
51-200 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2018
Easiest Wordpress Plugin Ever
Overall has been great. Really terrific development team and customer service
PROSEasy to Use It learns your website and then answers questions about your products and services. We are optimizing our new website to work with this chatbot. Will report on our progress as our experience evolves. Customer service has been outstanding and again, the tool has been easy to operationalize and goes right to work.
CONSProbably the only downside is understanding clearly yet how to optimize the tool. It does a great job but if your website is not clear enough the chatbot can only work with what you give it. We are simplifying and recreating our site so I'm sure Acobot is going to get alot smarter in the near future.
Mohammad
Verified reviewer
Computer Software, 11-50 employees
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2018
Excellent chat bot
I would like to say Aco chat bot is an amazing chatbot, that is easy to use, install, and excellent support. Keep up the good work.
PROSThat it will navigate the user to required page. This is amazing feature
CONSSome of my clients face a slow in respond time for the chat bot.
John
Consumer Goods, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2019
Amazing chat bot
we need to manually attend less user questions.
PROSIt worked more than what we expected. it's ability to select particular product as per user instruction is amazing
CONSThe little problem we felt is not able to feed some custom data. like in our case shipping cost to particular country etc...
Vendor Response
Glad to know you're happy with the chatbot! As for the problem you mentioned, you can teach Aco to answer any questions by one of the following method. 1) Add the question/answer to a web page, typically your FAQ page. 2) Add the question/answer using FAQ feature included with your Acobot account. One more thing, we've published a new edition of Acobot, Virtual Shop Assistant for WooCommerce, since you've added Aco to your beautiful online store. I recommend you upgrade to it for even better performance. Thank you for your continuous support! We're here if you need help with upgrading.
Replied August 2019
Umair
Information Technology and Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed December 2020
Best Platform to Increase your E-commerce Business
I have a very professional experience with Acobot, because I have improved my email marketing through this platform. Acobot provides me best techniques to boost my E-commerce sales. I am really happy with Acobot.
PROSAcobot is the best platform that grow your E-commerce business in a professional way. Acobot will engage the visitors of your business website and will turn them into buying customers. You can increase the views of your product page.
CONSAll features of Acobot are extraordinary professional and incredible without any kind of cons. I never faced any kind of issue during the use of this platform.
Mrityunjay
Information Services, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed September 2019
Great for all Sort of businesses
Easy to use Engage perfectly with visitors Delivers what it says
CONSLess Voice options No realistic widget option
Reasons for switching to Acobot
They did not offered Auditory chatbot.
Ankit
Computer Software, 11-50 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT