--- title: "Acquire Software Reviews, Demo & Pricing - 2026" description: "Review of Acquire Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/acquire-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Acquire Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/acquire-hd-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/acquire-hd-profile/alternatives/) # Acquire Review Custom quote 1 plan Wondering if Acquire is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Acquire 5.0 [(20)](https://www.softwareadvice.com/crm/acquire-hd-profile/reviews/) Pricing Pricing available upon request ### About Acquire Acquire is a real time customer engagement platform that provides all your sales and support in one widget with live chat, email, video calling, SMS, chatbots, cobrowse and screen share. Acquire equips you with the tools to redefine your customer experience and enable your teams to truly streamline customer conversations - connect all your communication channels and instantly engage customers across all devices. See all communication touchpoints in one view. Customer profiles will allow you to get a complete understanding of your customer journey to optimize customer experience and engage visitors accordingly. Integrate your knowledge base to improve live chat performance and see which of your internal support content customers like the most. Create campaign triggers and customize chat routing amongst teams. Track all your customer communication across multiple channels in a single timeline and respond instantly from one place. Wondering if Acquire is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Acquire User Interface ## Popular Acquire Alternatives Main Product Acquire 5.0 [(20)](https://www.softwareadvice.com/crm/acquire-hd-profile/reviews/) Ratings Breakdown - 4.95Ease of use - 5.0Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4090)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1002)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1727)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price ## Acquire Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Acquire Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Acquire A/B Testing Access Controls/Permissions Activity Dashboard AI Copilot Alerts/Escalation Alerts/Notifications API Call Center Management Chatbot Communication Management Customer Database Customer Engagement Customer History Customer Profiles Customer Segmentation Customer Support Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Email Management Engagement Tracking Feedback Management File Transfer Interaction Tracking Knowledge Base Management Live Chat Multi-Language Offline Form Onboarding Performance Metrics Real-Time Chat Real-time Consumer-facing Chat Real-Time Reporting Remote Access/Control Reporting/Analytics Reporting & Statistics Screen Sharing Self Service Portal Session Transfer Social Media Integration SSL Security Surveys & Feedback Tagging Two-Way Audio & Video User Management Video Chat Video Conferencing Video Support Visual Analytics Widgets ## Acquire Integrations Salesforce Sales Cloud Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Shopify Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Zendesk Suite Integration rated undefined from -1 review Zoho CRM Integration rated undefined from -1 review See all 33 integrations ## Acquire User Reviews ## Acquire customer ratings - Overall rating: 5.0/5 - Total reviews: 20 ### Rating distribution - 5 stars: 19 reviews (95%) - 4 stars: 1 reviews (5%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.9/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 --- ### One of the Best tool for Customer Management - Overall rating: 5/5 - Reviewer: Kishore K. - Verified reviewer: Yes - Industry: Education Management - Company size: 501-1000 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it was good #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to access, Multiple Logins can be created. The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario #### Cons Cost of the product is bit high and charging platform fee is also high --- ### The best video chat and co-browsing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool. #### Cons Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price. --- ### Tagove A excellent collaborator - Overall rating: 4/5 - Reviewer: Gunjan G. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for unspecified - Reviewed: February 2017 - Review source details: This review was submitted organically. No incentive was offered Love this tool! that really allows Smooth video chat on the browser. Very simple to use and no installations required. Will be a perfect tool for customer service, along with their other features like co browsing. suggest everyone to try it out. --- ### Best Live Chat Software - Overall rating: 5/5 - Reviewer: Mayur B. - Verified reviewer: Yes - Product usage: Used unspecified for less than 2 years - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls. Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all. #### Cons One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package. --- ### very useful tool for business! - Overall rating: 5/5 - Reviewer: Sophia H. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used unspecified for less than 6 months - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation. #### Cons I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app. --- ### Love it! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: Used unspecified for less than 12 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Thanks to Tagove who made my business customer relation good. I can provide my customers better service by using Live Chat Software. I am loving its Live Video Chat, Voice call, Text chat with Screen sharing and co-browsing solution within my website. Definitely recommend to all. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 --- ### Great customer support platform - Overall rating: 5/5 - Reviewer: Sam M. - Verified reviewer: Yes - Industry: Management Consulting - Company size: Self-Employed - Product usage: Used unspecified for less than 6 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered We were looking for a customer support platform which can help us to handle all queries coming from our customers. We have tried many, but most of them are providing single platforms like just live chat. Then we move forward and checked Tagove, which is quite amazing as they offer multi-channel support - video chat, call recording, viop, co-browsing and video conferencing, Now we dont need any other software. Thanks Tagove for availing great product. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Here are some of pros - Multi-channel platform - Competitive price - Seamless customer support - Amazing people #### Cons As far as cons is concern, we haven't seen any specific. --- ### A really useful tool! - Overall rating: 5/5 - Reviewer: Amarnath Y. - Verified reviewer: Yes - Product usage: Used unspecified for less than 6 months - Reviewed: May 2016 - Review source details: This review was submitted organically. No incentive was offered We were thinking of many ways to increase our sales online and we came across this and our team loves it!! We can engage with users like never before and build great rapport. If you are looking for the next step in customer engagement, this is great! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros increase customer engagement, check how users are going through your website and also to increase sales and conversation. #### Cons Have not really had a bad experience yet, depending on internet connection the video can be really good or sometimes a little pixilated. --- ### Now I don't need any other software - Overall rating: 5/5 - Reviewer: Vienna E. - Verified reviewer: Yes - Product usage: Used unspecified for less than 6 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Tagove provide everything that mostly we needed in customer support. voice chat with co browsing is perfect. We always use video conferencing with screen share so everyone can talk and give their idea. Multiple people on screen sharing within our website is one of the best feature we love. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Video conference with screen sharing is one of the best feature we love and we using voip calling as well. #### Cons Don't know much on this but they might need to do mobile apps. --- ### Great Software! - Overall rating: 5/5 - Reviewer: Mahmoud S. - Verified reviewer: Yes - Industry: Internet - Company size: 201-500 employees - Product usage: Used unspecified for less than 6 months - Reviewed: April 2016 - Review source details: This review was submitted organically. No incentive was offered Tagove is excellent easy to use software that helps us engage with our customers much more. The best part in my experience about Tagove is the customer service. Laduram, the developer, is very fast with responding and answering questions. Thanks Tagove! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 #### Pros Great Software Great Customer Service What else could you ask for? #### Cons Tagove is great... none so far! --- Showing 1 - 10 of 20 Reviews [See All Reviews](https://www.softwareadvice.com/crm/acquire-hd-profile/reviews/) ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24185) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16447) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4482) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **0** times Stuck Between Options? 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