Acquire vs LiveAgent

Acquire has 19 reviews and a rating of 4.95 / 5 vs LiveAgent which has 985 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.95 / 5 (19)

4.69 / 5 (985)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

October 9, 2020

February 25, 2021

Pros/Cons

  • Pros

  • Tagove supports instant chat. I haven’t found any trouble in the installation and the support was also great. I really recommend this extension to all.

  • The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.

  • Cons

  • I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.

  • As far as cons is concern, we haven't seen any specific.

  • Pros

  • I love the functionality of this. It made my job as a chat customer service agent so much easier!

  • Excellent customization. Very flexible options.

  • Cons

  • Interface is a bit confusing when configuring, but the "day to day"-usage works great and easy to understand.

  • The interface could use some additional options with potentially a more modern style, but otherwise works very well.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux