I found chat bot application easy to use. In addition, they have helped not only with application - also shared their experience and gave some tips on copywriting, making bot user-friendly to our clients, etc.

It had some minor flaws and bugs – but hey, which application doesn’t? Most importantly Amio team were always there to provide a quick fix.

I appreciate the flexibility of Amio. I was also impressed how fast they're delivering requested features.

I value the most the ease of defining answers for customers' questions that should be automated. The editor is as simple as answering the question as we are used to. However, creating a complex structure with conditions or slightly different answers for different messaging channels is an option too. The biggest value for me and my team is an integration to Genesys and the ability to automate all messaging channels we provide a support on. I cannot imagine to provide such a high quality support without Amio anymore.

Didn't find anything. Didn't find anything.

I like that the software is easy to use and their team is always ready to help. It benefits us by reducing the workload on the customer service requests and collecting leads that we can convert to customers later on.

Can’t think of anything here at the moment.

Possibility of automations for customers and saving time of our customer care specialists so they can take care about important cases of customers issues.

So far nothing I would mention. This company serves us what we expected

It helps my client handle the customer requests and allows them to focus on more complicated requests.

I enjoyed working with Amio and using their solution. The team was efficient and helped me and my client with the onboarding process well. I would definitely recommend it to other users that are looking for an AI chatbot on their website.

Nothing to say here at this point. "Powered by Amio" label cant be removed