About Applozic

Applozic allows businesses to manage and facilitate real-time engagement through various communication tools, such as video, chat, and voice to your mobile, web and conversational applications. The solution provides powerful chat APIs, which help application product teams facilitate and enhance the overall user engagement.

Applozic serves customers from various industries, including online marketplaces, eCommerce, technology, health, education, gaming, and more.


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Supported Operating System(s):

18 Reviews of Applozic

Average User Ratings

Overall

3.94 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(7)

7

3 stars

(3)

3

2 stars

(2)

2

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 18 results

February 2020

User Profile Picture

Milind from The Houuse

Verified Reviewer

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2020

The Houuse - Applozic

Pros

The Houuse was one of the first few customers of applozic as we implemented it in 2017. Pros : Ease of implementation Scalability

Cons

UI could be much better. Hippa/soc2 compliance should be done

Reasons for Switching to Applozic

Twilio was in beta then and was not able to deliver the functionality.

May 2019

Matt from Signal Blue Inc.

Verified Reviewer

Company Size: 1 employee

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

May 2019

Very happy with Applozic

Would definitely recommend and use it again. This was for a client project that has since pivoted and thus the tool was no longer needed.

Pros

The customization options allowed us to take over the library and integrate it easily with our application. Their support helped with questions I had promptly, which was very appreciated!

Cons

The documentation site was a little confusion in regards to iOS Obj-C/Swift and Android. Some features I tried to implement on iOS turned out to only be available for Android, and when we first started using Applozic with Obj-C, it seemed like priorities were being shifted to the Swift version which was a bummer.

Reasons for Choosing Applozic

We tried PubNub but there was too much that we needed to build on our own. The Applozic UI kit was a tremendous help to get started.

July 2017

Chuck from Amikumu

Company Size: 2-10 employees

Industry: Information Technology and Services

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

2.0

July 2017

At times great, at others very frustrating

It helped us offer a chat service without having to build it ourselves.

Pros

Relative ease of setup and integration into our app. I like its price compared to other similar platforms.

Cons

Lack of ability to easily translate its interface into other languages. Also, it's really frustrating when customer support doesn't answer our messages on chat. I'd prefer to have a ticket system where I can monitor our issues than simply a chat system where no one responds.

March 2018

User Profile Picture

Jos from Social Schools B.V.

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

March 2018

Out-of-the-box functionality is a huge time saver, quality must be improved to meet our standards.

bought new features into our product, rather than re-inventing the wheel and build it from scratch ourselves.

Pros

Fully featured chat, including web, iOS and Android screens and logic that can be customised. Huge timesaver compared to alternatives.

Cons

Code quality of SDKs, causing integration pain when in use with modern frameworks (e.g. swift/carthage on iOS, react.js on web). Encountered (hard to reproduce) issues which where blocking to put the solution to mass production usage.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

May 2019

AppLozic's chat service is what you may be looking for

The experience so far with AppL has been fine one. It had some difficulties round the corner but with the help from AppL team and their friendly assistance all was manageable.

Pros

1. Its cost effective 2. It has all trending facilities that one can expect from a chat api. 3. Support team is very very responsive

Cons

1. There are complications when implementing the chat feature sometimes. 2. The code quality is not very clean and needs too many hotfixes.