The Houuse was one of the first few customers of applozic as we implemented it in 2017. Pros : Ease of implementation Scalability

UI could be much better. Hippa/soc2 compliance should be done

Would definitely recommend and use it again. This was for a client project that has since pivoted and thus the tool was no longer needed.

The customization options allowed us to take over the library and integrate it easily with our application. Their support helped with questions I had promptly, which was very appreciated!

The documentation site was a little confusion in regards to iOS Obj-C/Swift and Android. Some features I tried to implement on iOS turned out to only be available for Android, and when we first started using Applozic with Obj-C, it seemed like priorities were being shifted to the Swift version which was a bummer.

It helped us offer a chat service without having to build it ourselves.

Relative ease of setup and integration into our app. I like its price compared to other similar platforms.

Lack of ability to easily translate its interface into other languages. Also, it's really frustrating when customer support doesn't answer our messages on chat. I'd prefer to have a ticket system where I can monitor our issues than simply a chat system where no one responds.

bought new features into our product, rather than re-inventing the wheel and build it from scratch ourselves.

Fully featured chat, including web, iOS and Android screens and logic that can be customised. Huge timesaver compared to alternatives.

Code quality of SDKs, causing integration pain when in use with modern frameworks (e.g. swift/carthage on iOS, react.js on web). Encountered (hard to reproduce) issues which where blocking to put the solution to mass production usage.

The experience so far with AppL has been fine one. It had some difficulties round the corner but with the help from AppL team and their friendly assistance all was manageable.

1. Its cost effective 2. It has all trending facilities that one can expect from a chat api. 3. Support team is very very responsive

1. There are complications when implementing the chat feature sometimes. 2. The code quality is not very clean and needs too many hotfixes.

We implement this software for out clients, in one of our products. They liked it. Simple, nice and does the job for the money that we spent. Implementation is easy and has great team support.

Very easy to implement, Great looking UI Very good customer service

Not supported for popular UI frameworks like Angular Not much configuration options - out of the box

Communication layer needed for our app Bot APIs out of the box Flexibility to build our own features on top

I think the technology is right. Looks like it can scale big time. We'll start looking into integrating with APIs

SDK could be better We do want to use certain features in production but are still waiting for them

Easy to implement and support from the team is valuable.

Slow and don't have important APIs or features.

Easy to use. Some of the main features are similar to WhatsApp. Not so sure what else to put up here

For those familiar with WhatsApp or wechat, this is rather insufficient... Something is lacking. Not sure exactly what

Best product in the market compared to alternatives to go to market fast.

Light weight , Customizable UI and API. Quick updates for the latest release of mobile OS.

Need to Improve documentation so it can be simple as its UI kits. Slightly pricey if the startups need to expand and having a startup price after the trial can help to expand.

Great value and feature set. It is easy to add a powerful one on one and group chat to your application

Improvement in some sections of the documentations is needed. There were some places we had to reach out to the development team to resolve them. They generally responsive.

none really so far. My business making money is based on messaging but i can not get to implement a customized platform just for my site or app.

So fare did not see anything special that I like this software. I wish I can get more support. There are few little things that I wanted to implement and I was unable to do so.

Not able to add a message count to my site and app, not able to change the icon, not able manage many things such as notifications to user that they have a message like whatsup and viber do.

It was fast to setup the chat and put it to work for my client.

It is fast and have all basic features you want for an chat. Notifications, contacts, groups, voice, video, attachments and others. Their costume support is very quick and helped me setup my iphone app very quickly.

Setup is not easy, had some problems to do it. However, their support was quick to help me. Customizing the app screen is not easy or intuitive.

All features of Chat App @ One Place !

Applozic is the expert and leader in Chat SDK . All features such as One-One to Chat, Group Chat, Audio-Video calls and Multimedia Chatting just work fine ! Their customer support is super fast.

Very often support cannot help us or doesn't understand our problems.

I don't like this product but I have to use it.

Sometimes it just does not work. Some messages are missing.

Save a lot of time instead of writing everything on our own.

It is very easy to integrate needing only few lines of code. It is value for money for a startup project/company. And best of all is fantastic support.

It would be better if the UX/UI of chat mobile is improved so that I will be easier for user to use like WeChat, Skype or Line app. The UI of the admin web need to be improve a bit too. Feature request for send voice message from web widget.

We have been using it for quite a long time. Really liked the product and especially the team . they are very much friendly and actually works round the clock to sort the ops at any level. All the best Guys .

It's got all the features we needed and a couple of extra to build a reliable and robust msg platform that works over multiple web and mobile enviornments.

The whole interface and backend panel feels rough and still there is a long way to go in terms of user friendliness of the whole experience.