# Avoma Software Reviews, Demo & Pricing - 2026

> Review of Avoma Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/live-chat/avoma-profile

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Avoma

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Overview

# Avoma 2026: Benefits, Features & Pricing

Wondering if Avoma is right for your organization?

Our Call Recording Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Avoma

4.8

[(6)](https://www.softwareadvice.com/call-center/avoma-profile/#reviews)

Pricing

Starting at $40.00 per month

### About Avoma

Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meeting notes, customer information, recordings and more. The application allows professionals to capture and store meeting recordings in a centralized repository.

Avoma enables organizations to streamline speech recognition, transcription, and natural language processing (NLP) operations via a unified platform. Additionally, it offers a variety of features including meeting preparation tools, agenda management, data synchronization, action item tracking, virtual personal assistance (VPA), contextual guidance and more.

Avoma comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, Pipedrive, Zoho Meetings, Zendesk Sell and more. Pricing is available on a monthly, half-yearly or yearly subscription and support is extended via phone, email and other online measures.

Wondering if Avoma is right for your organization?

Our Call Recording Software selection experts can help you in 15 minutes or less.

## Avoma User Interface

## Popular Avoma Alternatives

Main Product

Avoma

4.8

[(6)](https://www.softwareadvice.com/call-center/avoma-profile/#reviews)

Ratings Breakdown

-   4.67Ease of use
-   4.50Value for money
-   4.33Customer support
-   4.83Functionality

Pricing

Starting at $40.00 per month

Get Price

Alternative Product

[Fathom](https://www.softwareadvice.com/product/423207-Fathom/)

5.0

[(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/)

Ratings Breakdown

-   4.95Ease of use
-   4.92Value for money
-   4.95Customer support
-   4.92Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Sembly](https://www.softwareadvice.com/artificial-intelligence/sembly-profile/)

No reviews yet

Ratings Breakdown

-   Ease of use
-   Value for money
-   Customer support
-   Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.48Value for money
-   4.63Customer support
-   4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Alternative Product

[TextCortex AI](https://www.softwareadvice.com/marketing/textcortex-ai-profile/)

4.7

[(237)](https://www.softwareadvice.com/marketing/textcortex-ai-profile/reviews/)

Ratings Breakdown

-   4.67Ease of use
-   4.19Value for money
-   4.41Customer support
-   4.64Functionality

Pricing

Starting at $29.99 per month

Get Price

Alternative Product

[VIVI](https://www.softwareadvice.com/live-chat/vivi-profile/)

4.0

[(4)](https://www.softwareadvice.com/live-chat/vivi-profile/#reviews)

Ratings Breakdown

-   4.0Ease of use
-   4.0Value for money
-   4.0Customer support
-   4.0Functionality

Pricing

Starting at $0.05 per month

Get Price

## Avoma Pricing and Plans

Starting price: $40.00 per month

Free Trial

Free Version

Basic

$40.00

per feature, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Avoma Features

-   Popular features found in Call Recording
    
    Activity Dashboard
    
    Automatic Call Distribution
    
    Call Center Management
    
    Call Monitoring
    
    Call Tagging
    
    Call Transcription
    
    Computer Telephony Integration
    
    Event Triggered Actions
    
    File Transfer
    
    Interaction Tracking
    
    IVR
    
    Recording
    
-   More features of Avoma
    
    Action Item Tracking
    
    Agenda Management
    
    AI/Machine Learning
    
    API
    
    Chatbot
    
    Contextual Guidance
    
    Conversation Intelligence
    
    CRM
    
    Forecasting
    
    Lead Qualification
    
    Machine Learning
    
    Meeting Management
    
    Meeting Notes
    
    Meeting Preparation Tools
    
    Minutes Management
    
    Natural Language Processing
    
    Onboarding
    
    Pipeline Management
    
    Reporting/Analytics
    
    Scheduling
    
    Speech Recognition
    
    Virtual Personal Assistant (VPA)
    
    Workflow Automation
    

## Avoma User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

17%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.5

Customer support

4.3

Functionality

4.8

Have you used Avoma and would like to share your experience with others?

Ryan O.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2021

Avoma beat Gong and ChorusAI on price and product

5

We adopted Avoma to support better handoff between our Account Executives and Customer Success Managers. Avoma has become a fundamental tool across our organization to keep us true to the customer voice and easily share the customer perspective deep into our org. Avoma's user and reporting model make it easy to track and act on customer needs immediately.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Easy to adopt, intuitive to learn, value gained across my entire organization (customer support, leadership, sales, enablement, engineering, product), Avoma's customer support is great and responds quickly, cheaper than both Gong and ChorusAI, respectable transcription and call analytics technology

Cons:

Periodic small software bugs, limited CRM integration, technical runway for AI to learn organization-specific terms

Reasons for choosing Avoma

Cheaper/better value, awesome customer support, thoughtful execution of proof of concept, confident demoing and easy access to experiment with the platform.

Read More

Gabriela D.

Verified reviewer

Retail

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed July 2023

La mejor IA para análisis de conversaciones con clientes

5

Como agente de atención al cliente, Avoma ha sido una herramienta invaluable. Me ha permitido ahorrar tiempo al transcribir automáticamente las conversaciones y proporcionar insights valiosos. La capacidad de buscar y revisar grabaciones me ha ayudado a brindar un mejor servicio al cliente y tomar decisiones más informadas.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Su capacidad para capturar, transcribir y analizar automáticamente las conversaciones y reuniones, lo que ahorra tiempo y esfuerzo a los equipos de atención al cliente al eliminar la necesidad de tomar notas manualmente y permite obtener insights valiosos de las interacciones con los clientes.

Cons:

Un contra de Avoma puede ser que la precisión de la transcripción y el análisis automático pueden variar dependiendo de la calidad del audio y la complejidad del lenguaje utilizado. En algunos casos, puede requerir cierta revisión y corrección manual para garantizar la exactitud de los datos y los insights generados.

Read More

EL

Emetu L.

Verified reviewer

Retail

201-500 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

A Helpful Conversational Intelligence Solution

4

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

I like the speech analytics features It comes with best AI features It makes sales coaching easy

Cons:

Nothing has failed yet. All the features of Avoma has been helpful.

Read More

VR

Verified

Reviewer

Computer Software

2-10 employees

Used daily for less than 2 years

Review source

Reviewed July 2022

A lot of Bang for your Buck

5

Overall, we are very impressed by this company, who competes with strong market dominators. They offer pretty much the same thing for a fraction of the price.

Ratings Breakdown

4

Ease of use

5

Value for money

5

Functionality

Pros:

Automatic zoom call/meeting recording and integration. Speech to text for easy review.

Cons:

User interface could be a little easier to navigate, but very minor.

Reasons for choosing Avoma

Price

Read More

MB

Moïse B.

Verified reviewer

Cosmetics

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed June 2023

Un logiciel impeccable

5

Ratings Breakdown

4

Ease of use

4

Functionality

Pros:

J'ai beaucoup aimé ce logiciel la fois où j'ai eu des oublis des conversations à mes clients et là soudainement je les entendu et j'ai compris que c'était ce logiciel depuis ce jour là je ne m'en sépare plus

Cons:

Le seul problème que j'ai trouvé jusque là c'est l'insuffisance et il faut plus d'amélioration sur les outils

Read More

wi

wendsom i.

Verified reviewer

Internet

2-10 employees

Used weekly for less than 2 years

Review source

Reviewed March 2023

Avoma le meilleur

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

Très bon logiciel pour contacter vos prospects très facile . Avec plus de fonctionnalités qui vous faciliteront la tâche

Cons:

Aucun problème rencontré , je vous le recommande

Read More

Showing 1 - 6 of 6 Reviews

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