--- title: "Avoma Software Reviews, Demo & Pricing - 2026" description: "Review of Avoma Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/avoma-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Call Recording Software](https://www.softwareadvice.com/call-center/call-recording-comparison/) / Avoma Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Avoma Review From $40/month Free trial 1 plan Wondering if Avoma is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Avoma 4.8 [(6)](https://www.softwareadvice.com/call-center/avoma-profile/#reviews) Pricing Starting at $40.00 per feature per month ### About Avoma Avoma is a cloud-based AI platform built for sales, customer success, revenue operations, and marketing teams across small businesses, mid-market companies, and enterprises. It handles meeting recording, real-time transcription, and AI-generated notes using custom templates, reducing manual note-taking after every call. Automated follow-up email drafting and CRM auto-sync cut administrative work across the week. The meeting scheduler supports one-on-one, group, and round-robin routing, while lead routing tools manage inbound form qualification and outbound handoffs. Conversation intelligence features include call scoring, smart trackers that detect deal risks and objections, and topic trend analysis. Revenue intelligence tools cover deal health scoring, pipeline inspection, win-loss analysis, and sales methodology tracking for frameworks like MEDDIC and Sandler. An AI forecasting assistant with role-based access controls gives revenue leaders objective pipeline visibility. Avoma integrates with Zoom, Microsoft Teams, Google Meet, and 6,000-plus apps via Zapier. Mobile apps are available on iOS and Android. Support is provided through a knowledge base, with modular add-ons assignabl... e per user role and a 14-day free trial available. Wondering if Avoma is right for your organization? Our Call Recording Software selection experts can help you in 15 minutes or less. ## Avoma User Interface ## Popular Avoma Alternatives Main Product Avoma 4.8 [(6)](https://www.softwareadvice.com/call-center/avoma-profile/#reviews) Ratings Breakdown - 4.67Ease of use - 4.50Value for money - 4.33Customer support - 4.83Functionality Pricing Starting at $40.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(809)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Outreach](https://www.softwareadvice.com/live-chat/outreach-profile/) 4.4 [(311)](https://www.softwareadvice.com/live-chat/outreach-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 4.24Value for money - 4.13Customer support - 4.42Functionality Pricing Available upon request Get Price Alternative Product [Cresta](https://www.softwareadvice.com/quality-assurance/cresta-profile/) 5.0 [(2)](https://www.softwareadvice.com/quality-assurance/cresta-profile/#reviews) Ratings Breakdown - 5.0Ease of use - 4.50Value for money - 5.0Customer support - 5.0Functionality Pricing Available upon request Get Price Alternative Product [Zipteams](https://www.softwareadvice.com/voip/zipteams-profile/) 4.7 [(73)](https://www.softwareadvice.com/voip/zipteams-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.74Value for money - 4.78Customer support - 4.68Functionality Pricing Available upon request Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## Avoma Pricing and Plans Starting price: $40.00 per month Free Trial Free Version Basic $40.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Avoma Features - Popular features found in Call Recording Activity Dashboard Automatic Call Distribution Call Center Management Call Monitoring Call Tagging Call Transcription Computer Telephony Integration Event Triggered Actions File Transfer Interaction Tracking IVR Recording - More features of Avoma Action Item Tracking Agenda Management AI/Machine Learning API Chatbot Contextual Guidance Conversation Intelligence CRM Decision Support Forecasting Lead Qualification Machine Learning Meeting Management Meeting Notes Meeting Preparation Tools Minutes Management Natural Language Processing Onboarding Pipeline Management Real-Time Language Translation Reporting/Analytics Scheduling Sentiment Analysis Speech Recognition Transcript Search & Annotation Virtual Personal Assistant (VPA) Workflow Automation ## Avoma Integrations Koncert Integration rated undefined from -1 review GoTo Meeting Integration rated undefined from -1 review Zendesk Sell Integration rated undefined from -1 review Kixie PowerCall & SMS Integration rated undefined from -1 review Zoho Recruit Integration rated undefined from -1 review Salesloft Integration rated undefined from -1 review See all 18 integrations ## Avoma User Reviews ## Avoma customer ratings - Overall rating: 4.8/5 - Total reviews: 6 ### Rating distribution - 5 stars: 5 reviews (83%) - 4 stars: 1 reviews (17%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.5/5 - Customer support: 4.3/5 - Functionality: 4.8/5 --- Have you used Avoma and would like to share your experience with others? ### Avoma beat Gong and ChorusAI on price and product - Overall rating: 5/5 - Reviewer: Ryan O. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2021 - Review source details: This review was submitted organically. No incentive was offered We adopted Avoma to support better handoff between our Account Executives and Customer Success Managers. Avoma has become a fundamental tool across our organization to keep us true to the customer voice and easily share the customer perspective deep into our org. Avoma's user and reporting model make it easy to track and act on customer needs immediately. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to adopt, intuitive to learn, value gained across my entire organization (customer support, leadership, sales, enablement, engineering, product), Avoma's customer support is great and responds quickly, cheaper than both Gong and ChorusAI, respectable transcription and call analytics technology #### Cons Periodic small software bugs, limited CRM integration, technical runway for AI to learn organization-specific terms #### Reasons for choosing Avoma Cheaper/better value, awesome customer support, thoughtful execution of proof of concept, confident demoing and easy access to experiment with the platform. --- ### La mejor IA para análisis de conversaciones con clientes - Overall rating: 5/5 - Reviewer: Gabriela D. - Verified reviewer: Yes - Industry: Retail - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered Como agente de atención al cliente, Avoma ha sido una herramienta invaluable. Me ha permitido ahorrar tiempo al transcribir automáticamente las conversaciones y proporcionar insights valiosos. La capacidad de buscar y revisar grabaciones me ha ayudado a brindar un mejor servicio al cliente y tomar decisiones más informadas. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Su capacidad para capturar, transcribir y analizar automáticamente las conversaciones y reuniones, lo que ahorra tiempo y esfuerzo a los equipos de atención al cliente al eliminar la necesidad de tomar notas manualmente y permite obtener insights valiosos de las interacciones con los clientes. #### Cons Un contra de Avoma puede ser que la precisión de la transcripción y el análisis automático pueden variar dependiendo de la calidad del audio y la complejidad del lenguaje utilizado. En algunos casos, puede requerir cierta revisión y corrección manual para garantizar la exactitud de los datos y los insights generados. --- ### A Helpful Conversational Intelligence Solution - Overall rating: 4/5 - Reviewer: Emetu L. - Verified reviewer: Yes - Industry: Retail - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I like the speech analytics features It comes with best AI features It makes sales coaching easy #### Cons Nothing has failed yet. All the features of Avoma has been helpful. --- ### A lot of Bang for your Buck - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, we are very impressed by this company, who competes with strong market dominators. They offer pretty much the same thing for a fraction of the price. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros Automatic zoom call/meeting recording and integration. Speech to text for easy review. #### Cons User interface could be a little easier to navigate, but very minor. #### Reasons for choosing Avoma Price --- ### Un logiciel impeccable - Overall rating: 5/5 - Reviewer: Moïse B. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 11-50 employees - Product usage: Used weekly for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Functionality: 4/5 #### Pros J'ai beaucoup aimé ce logiciel la fois où j'ai eu des oublis des conversations à mes clients et là soudainement je les entendu et j'ai compris que c'était ce logiciel depuis ce jour là je ne m'en sépare plus #### Cons Le seul problème que j'ai trouvé jusque là c'est l'insuffisance et il faut plus d'amélioration sur les outils --- ### Avoma le meilleur - Overall rating: 5/5 - Reviewer: wendsom i. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: March 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros Très bon logiciel pour contacter vos prospects très facile . Avec plus de fonctionnalités qui vous faciliteront la tâche #### Cons Aucun problème rencontré , je vous le recommande --- Showing 1 - 6 of 6 Reviews ## Other Top Recommended Call Recording Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4090) Recently recommended **3** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **3** times [Convin](https://www.softwareadvice.com/speech-analytics/convin-profile/) **4.9** (232) Recently recommended **1** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **1** times Stuck Between Options? Our experts can help you compare Avoma with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice