--- title: "BastionGPT Software Reviews, Demo & Pricing - 2026" description: "Review of BastionGPT Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/bastiongpt-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Medical Transcription Software](https://www.softwareadvice.com/medical-transcription/) / BastionGPT Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/live-chat/bastiongpt-profile/alternatives/) # BastionGPT Review From $20-$75/month Free trial 3 plans Wondering if BastionGPT is right for your organization? Our Medical Transcription Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview BastionGPT 4.8 [(5)](https://www.softwareadvice.com/live-chat/bastiongpt-profile/#reviews) Pricing Starting at $20.00 per user per month ### About BastionGPT BastionGPT is a HIPAA-compliant AI assistant and AI medical scribe, purpose-built to reduce documentation burden and improve clinical clarity for healthcare professionals. The platform integrates leading AI models (GPT-5.5, Claude Sonnet, and Gemini-3 Pro) within a secure, healthcare-grade interface that supports clinical documentation, audio transcription, document analysis, and patient communication across every specialty. BastionGPT drafts progress notes (SOAP, DAP, BIRP), referral letters, discharge summaries, insurance appeals, patient education materials, and evaluation reports. Its AI Scribe provides unlimited transcription with multi-speaker recognition and six configurable output formats, including a Custom Note tab that accepts any prompt for specialty-specific documentation. Users upload and analyze documents up to 1,000 pages. A built-in Saved Prompts Library and Share Prompts feature help teams standardize workflows across their organization. A peer-reviewed study published in Critical Care Explorations (April 2026), led by researchers at Baylor College of Medicine and Texas Children's Hospital, found that BastionGPT achieved 99.3% sentence-level accuracy when suppor... ting parent communication in a pediatric intensive care unit, with zero moderate or severe errors across 1,225 AI-generated sentences. More than 10,000 healthcare organizations use BastionGPT today. BastionGPT is designed to support compliance with HIPAA, PIPEDA, FERPA, and Australian Privacy Principles, with all data hosted on Microsoft Azure's HIPAA-compliant infrastructure. A BAA is included with every plan, and patient data is never shared with third-party AI providers for training. How is BastionGPT different from ChatGPT? ChatGPT is not HIPAA compliant, does not include a BAA, and may use input data for model training. BastionGPT is built for healthcare: data is hosted on HIPAA-compliant infrastructure, a BAA is included on every plan, and patient data is never shared with third parties. BastionGPT also supports sensitive clinical topics that ChatGPT often blocks and includes healthcare-specific tools like the AI Scribe, Saved Prompts Library, and multi-model selection. What types of documents can I upload? BastionGPT supports PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, CSV, HTML, PNG, and JPG files. The Professional plan supports uploads up to 30 pages. Professional Plus supports up to 500 pages with multi-document referencing. BastionGPT also performs OCR on scanned PDFs and images. Is BastionGPT HIPAA compliant? Yes. BastionGPT runs on Microsoft Azure's HIPAA-compliant infrastructure and includes a BAA with every plan. Data is encrypted, isolated, and never shared with OpenAI, Google, or any third-party provider for training. Who uses BastionGPT? More than 10,000 healthcare organizations across internal medicine, pediatrics, psychiatry, psychology, therapy, nursing, dental, PT/OT, healthcare legal, DME, medical billing, and administration. Do you work for BastionGPT? [Manage this product listing](https://www.g2.com/products/bastiongpt/claim_requests/new?auto=true) Wondering if BastionGPT is right for your organization? Our Medical Transcription Software selection experts can help you in 15 minutes or less. ## BastionGPT User Interface ## Popular BastionGPT Alternatives Main Product BastionGPT 4.8 [(5)](https://www.softwareadvice.com/live-chat/bastiongpt-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.20Value for money - 4.20Customer support - 4.0Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(400)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.25Value for money - 3.95Customer support - 4.46Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Chatbase](https://www.softwareadvice.com/live-chat/chatbase-profile/) 4.3 [(73)](https://www.softwareadvice.com/live-chat/chatbase-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.26Value for money - 3.75Customer support - 3.95Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(81)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.23Customer support - 4.60Functionality Pricing Starting at $16.67 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Zipchat](https://www.softwareadvice.com/live-chat/zipchat-profile/) 4.8 [(26)](https://www.softwareadvice.com/live-chat/zipchat-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.72Value for money - 4.88Customer support - 4.62Functionality Pricing Starting at $49.00 per month Get Price ## BastionGPT Pricing and Plans Starting price: $20.00 per month Free Trial Free Version Professional Plus $45.00 per user, per month Plan includes: - Access to the most powerful AI models - AI Scribe - AI Assistant - HIPAA Secure - Unlimited audio transcription - Reference documents up to 500 pages long - Analyze images, charts, and graphs Professional $20.00 per user, per month Plan includes: - Access to the most powerful AI models - AI Scribe - AI Assistant - HIPAA Secure - Unlimited audio transcription - Reference documents up to 30 pages long Ultra $75.00 per user, per month Plan includes: - All Features of Professional Plus - Single Sign On (SSO) - Customizable HIPAA BAA - Run locally within your existing enterprise cloud Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BastionGPT Features - Popular features found in Medical Transcription Automatic Transcription Charting Medical Terminology Database Speech Recognition - More features of BastionGPT AI Copilot AI/Machine Learning API Automated Responses Chatbot Collaboration Tools Customizable Branding Customizable Templates Generative AI Multi-Language Natural Language Processing Search Templates Text Editing Transcripts/Chat History ## BastionGPT Integrations Microsoft Teams Integration rated undefined from -1 review ## BastionGPT User Reviews ## BastionGPT customer ratings - Overall rating: 4.8/5 - Total reviews: 5 ### Rating distribution - 5 stars: 4 reviews (80%) - 4 stars: 1 reviews (20%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4/5 - Value for money: 4.2/5 - Customer support: 4.2/5 - Functionality: 4/5 --- Have you used BastionGPT and would like to share your experience with others? ### Best HIPAA-Compliant, Medical-Grade, AI Service on the Market. - Overall rating: 5/5 - Reviewer: Symone A. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 11-50 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered I love BastionGPT. It provides a sense of security and privacy that is hard to find in today's AI technology world. The wide range of uses, including report writing, research review, and transcription services (live and previously recorded), sets it far above any other service on the market. Additionally, its ability to understand and engage in medical discussion is unmatched. I recommend it to all my colleagues and will continue to use it in my practice. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ease of use and that the program is both HIPAA-compliant and medical-grade. At my practice, we use BastionGPT to assist with writing our psychological reports, reducing time spent on editing and finalizing. We also utilize BastionGPT in creating transcripts for assessment measures that require verbatim responses for scoring. The HIPAA compliance provides us with a sense of security that is hard to find when utilizing AI services today. #### Cons There is still some struggle in asking BastionGPT to read PDFs. This is a feature I know the company is actively revising and improving over time, so I'm sure it will become smoother and more efficient. --- ### Like Chat GPT but intuitive and private for health practitioners - Overall rating: 5/5 - Reviewer: Emma L. - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: June 2025 - Review source details: This review was submitted organically. No incentive was offered Bastion is like the intern I always needed. It just needs some context and explanation of what I need and off it goes, often giving me back work that is better written than what I would have done. Bastion has seriously given me hours of time back - that is not an exaggeration. Tasks that took hours are now done at the click of a button. I could not go back! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Bastion is like Chat GPT but knows what healthcare practitioners need, including the privacy systems that are crucial to our work. It's easy to use - very little time is spent working it out as it has such a straightforward, clean interface. I love the system of prompts and have refined mine to get what I need. I tried many AI programs and Bastion hits the mark. I kept going back to it and finally just stayed! #### Cons I can't think of many cons. If pressed, being able to select British spellings would be great, but you can ask Bastion to add use them in your prompt. --- ### Zero customer service - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Hospital & Health Care - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: December 2024 - Review source details: This review was submitted organically. No incentive was offered Poor. Unless they provide some assistance i will cancel my service #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 1/5 - Functionality: 1/5 #### Pros Price is great. Concept is great but the functionality with the program is a disaster. #### Cons No customer service. I've met with the two twice, issues are still not resolved --- ### Psychological Report Writing Made Easy with BastionGPT - Overall rating: 5/5 - Reviewer: Alexis A. - Verified reviewer: Yes - Industry: Writing and Editing - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We are solving the problem of the shortage of psychologists, by writing their reports faster, so they can see more clients! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that the creativity level can be placed at zero to endure there is no "new" or inaccurate information in the output. The HIPAA-compliance feature is a huge time saver because I do not have to take out identifying information. #### Cons When the last sentence or paragraph of output is incomplete.Cannot interact with PDFs #### Reasons for choosing BastionGPT HIPAA- compliance and the creativity level feature #### Reasons for switching to BastionGPT HIPAA- compliance and the creativity level feature --- ### Review - Overall rating: 4/5 - Reviewer: Kyle K. - Verified reviewer: Yes - Industry: Mental Health Care - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: October 2023 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Would recommend. Customer service was great #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Secure summarization of data, customer services was great #### Cons Needs an API, and somtimes had issues with Azure --- Showing 1 - 5 of 5 Reviews ## Other Top Recommended Medical Transcription Software [NextGen Office](https://www.softwareadvice.com/medical/nextgen-profile/) **4.0** (1284) Recently recommended **79** times [NextGen Enterprise](https://www.softwareadvice.com/medical/nextgen-enterprise-profile/) **4.2** (35) Recently recommended **38** times [ModMed](https://www.softwareadvice.com/medical/electronic-medical-assistant-profile/) **4.5** (566) Recently recommended **35** times [Intelligent Medical Software](https://www.softwareadvice.com/medical/intelligent-medical-software-profile/) **4.3** (54) Recently recommended **23** times Stuck Between Options? 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