# BastionGPT Software Reviews, Demo & Pricing - 2026 > Review of BastionGPT Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/bastiongpt-profile --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / BastionGPT Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/live-chat/bastiongpt-profile/alternatives/) # BastionGPT 2026: Benefits, Features & Pricing Wondering if BastionGPT is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview BastionGPT 4.8 [(4)](https://www.softwareadvice.com/live-chat/bastiongpt-profile/#reviews) Pricing Starting at $20.00 per month ### About BastionGPT BastionGPT is a HIPAA-compliant AI assistant and AI medical scribe, purpose-built to reduce documentation burden and improve clinical clarity for healthcare professionals. The platform integrates leading AI models (GPT-5.5, Claude Sonnet, and Gemini-3 Pro) within a secure, healthcare-grade interface that supports clinical documentation, audio transcription, document analysis, and patient communication across every specialty. BastionGPT drafts progress notes (SOAP, DAP, BIRP), referral letters, discharge summaries, insurance appeals, patient education materials, and evaluation reports. Its AI Scribe provides unlimited transcription with multi-speaker recognition and six configurable output formats, including a Custom Note tab that accepts any prompt for specialty-specific documentation. Users upload and analyze documents up to 500 pages. A built-in Saved Prompts Library and Share Prompts feature help teams standardize workflows across their organization. A peer-reviewed study published in Critical Care Explorations (April 2026), led by researchers at Baylor College of Medicine and Texas Children's Hospital, found that BastionGPT achieved 99.3% sentence-level accuracy when supporti... ng parent communication in a pediatric intensive care unit, with zero moderate or severe errors across 1,225 AI-generated sentences. More than 10,000 healthcare professionals use BastionGPT today. BastionGPT is designed to support compliance with HIPAA, PIPEDA, FERPA, and Australian Privacy Principles, with all data hosted on Microsoft Azure's HIPAA-compliant infrastructure. A BAA is included with every plan, and patient data is never shared with third-party AI providers for training. How is BastionGPT different from ChatGPT? ChatGPT is not HIPAA compliant, does not include a BAA, and may use input data for model training. BastionGPT is built for healthcare: data is hosted on HIPAA-compliant infrastructure, a BAA is included on every plan, and patient data is never shared with third parties. BastionGPT also supports sensitive clinical topics that ChatGPT often blocks and includes healthcare-specific tools like the AI Scribe, Saved Prompts Library, and multi-model selection. What types of documents can I upload? BastionGPT supports PDF, DOC, DOCX, PPT, PPTX, XLS, XLSX, CSV, HTML, PNG, and JPG files. The Professional plan supports uploads up to 30 pages. Professional Plus supports up to 500 pages with multi-document referencing. BastionGPT also performs OCR on scanned PDFs and images. Is BastionGPT HIPAA compliant? Yes. BastionGPT runs on Microsoft Azure's HIPAA-compliant infrastructure and includes a BAA with every plan. Data is encrypted, isolated, and never shared with OpenAI, Google, or any third-party provider for training. Who uses BastionGPT? More than 10,000 healthcare organizations across internal medicine, pediatrics, psychiatry, psychology, therapy, nursing, dental, PT/OT, healthcare legal, DME, medical billing, and administration. Wondering if BastionGPT is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## BastionGPT User Interface ## Popular BastionGPT Alternatives Main Product BastionGPT 4.8 [(4)](https://www.softwareadvice.com/live-chat/bastiongpt-profile/#reviews) Ratings Breakdown - 3.75Ease of use - 4.0Value for money - 4.0Customer support - 3.75Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(376)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.24Value for money - 3.96Customer support - 4.48Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Chatbase](https://www.softwareadvice.com/live-chat/chatbase-profile/) 4.3 [(73)](https://www.softwareadvice.com/live-chat/chatbase-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.26Value for money - 3.75Customer support - 3.95Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(81)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.23Customer support - 4.60Functionality Pricing Starting at $16.67 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Zipchat](https://www.softwareadvice.com/live-chat/zipchat-profile/) 4.8 [(26)](https://www.softwareadvice.com/live-chat/zipchat-profile/#reviews) Ratings Breakdown - 4.85Ease of use - 4.72Value for money - 4.88Customer support - 4.62Functionality Pricing Starting at $49.00 per month Get Price ## BastionGPT Pricing and Plans Starting price: $20.00 per month Free Trial Free Version Professional Plus $45.00 per user, per month Plan includes: - Access to the most powerful AI models - AI Scribe - AI Assistant - HIPAA Secure - Unlimited audio transcription - Reference documents up to 500 pages long - Analyze images, charts, and graphs Professional $20.00 per user, per month Plan includes: - Access to the most powerful AI models - AI Scribe - AI Assistant - HIPAA Secure - Unlimited audio transcription - Reference documents up to 30 pages long Ultra $65.00 per user, per month Plan includes: - All Features of Professional Plus - Single Sign On (SSO) - Customizable HIPAA BAA - Run locally within your existing enterprise cloud Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## BastionGPT Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of BastionGPT AI Copilot API Collaboration Tools Customizable Branding Customizable Templates Generative AI Live Chat Multi-Language Search Templates Text Editing Transcripts/Chat History ## BastionGPT Integrations Microsoft Teams Integration rated undefined from -1 review ## BastionGPT User Reviews Overall Rating 4.8 Ratings Breakdown 5 75% 4 25% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 4.0 Customer support 4.0 Functionality 3.8 Have you used BastionGPT and would like to share your experience with others? EL Emma L. Verified reviewer Hospital & Health Care Self-Employed Used daily for less than 12 months Review source Reviewed June 2025 Like Chat GPT but intuitive and private for health practitioners 5 Bastion is like the intern I always needed. It just needs some context and explanation of what I need and off it goes, often giving me back work that is better written than what I would have done. Bastion has seriously given me hours of time back - that is not an exaggeration. Tasks that took hours are now done at the click of a button. I could not go back! Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Bastion is like Chat GPT but knows what healthcare practitioners need, including the privacy systems that are crucial to our work. It's easy to use - very little time is spent working it out as it has such a straightforward, clean interface. I love the system of prompts and have refined mine to get what I need. I tried many AI programs and Bastion hits the mark. I kept going back to it and finally just stayed! Cons: I can't think of many cons. If pressed, being able to select British spellings would be great, but you can ask Bastion to add use them in your prompt. Read More AA Alexis A. Verified reviewer Writing and Editing 2-10 employees Used daily for less than 6 months Reviewed October 2023 Psychological Report Writing Made Easy with BastionGPT 5 We are solving the problem of the shortage of psychologists, by writing their reports faster, so they can see more clients! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love that the creativity level can be placed at zero to endure there is no "new" or inaccurate information in the output. The HIPAA-compliance feature is a huge time saver because I do not have to take out identifying information. Cons: When the last sentence or paragraph of output is incomplete.Cannot interact with PDFs Reasons for choosing BastionGPT HIPAA- compliance and the creativity level feature Reasons for switching to BastionGPT HIPAA- compliance and the creativity level feature Read More VR Verified Reviewer Hospital & Health Care 2-10 employees Used daily for less than 6 months Review source Reviewed December 2024 Zero customer service 5 Poor. Unless they provide some assistance i will cancel my service Ratings Breakdown 2 Ease of use 3 Value for money 1 Customer support 1 Functionality Pros: Price is great. Concept is great but the functionality with the program is a disaster. Cons: No customer service. I've met with the two twice, issues are still not resolved Read More KK Kyle K. Verified reviewer Mental Health Care 2-10 employees Used weekly for less than 6 months Reviewed October 2023 Review 4 Would recommend. Customer service was great Ratings Breakdown 3 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Secure summarization of data, customer services was great Cons: Needs an API, and somtimes had issues with Azure Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Chatbot Software [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3056) Recently recommended **0** times [Appy Pie](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/) **4.6** (1393) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times Stuck Between Options? Our experts can help you compare BastionGPT with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice