Bill.com

RATING:

4.19

(454)

About Bill.com

BILL (NYSE: BILL) is a leader in financial automation software for small and midsize businesses (SMBs). We are dedicated to automating the future of finance so businesses can flourish. Hundreds of thousands of businesses trust BILL solutions to manage financial workflows, including payables, receivables, and spend and expense management. With BILL, businesses are connected to a network of millions of members, so they can pay or get paid faster. Through our automated solutions, we help SMBs simplify and control their finances, so they can confidently manage their businesses, and succeed on their terms.
Use BILL from anywhere. BILL provides both desktop and mobile applications so your team can review invoices and send payments on-the-go.
Slide 1 of 5

Bill.com Reviews

Overall Rating

4.19

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4

Most Helpful Reviews for Bill.com

1 - 5 of 431 Reviews

Annalese

11 - 50 employees

Used less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed January 2023

Great Platform For Electronic Payments

User Profile

Jennifer

Verified reviewer

Real Estate, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2018

Bill.com is THE BEST software for managing accounts payable!

No mailing invoices/checks! The software prints the first page of the invoice on the bottom two stubs of the check. You can also pay your vendors electronically with a simple invite email AND the system emails your vendors to let them know payment is on the way!

PROS

I started using this software solely for its accounts payable function. You send your bills directly to the inbox, attach the document to the bill, then pay! You can even record bills paid outside of bill.com (credit card payments for example). You can also save vendor documents (contracts, W9s) within the vendor files. This software keeps us incredibly organized over multiple locations. HIGHLY recommend! (And it syncs seamlessly with QuickBooks!)

CONS

No cons! Great product! Keeps us organized and allows timely and effective bill payments to our vendors.

Vendor Response

Jennifer, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)

Replied November 2022

Lora

Architecture & Planning, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

It enhances companies' capabilities to manage financial affairs efficiently

It is certain that Bill.com has increased our capabilities and efficiency in processing bills through one system, as all processing operations are carried out through one platform, and all operations have become easy to follow, which helped us save time and effort.

PROS

Bill.com is a magical solution for presenting and documenting invoices via e-mail. This enables us to approve invoices, obtain the required approvals for them, and include them in the records directly, without the need to wait for the paper copy, which may take days or weeks to arrive. I really appreciate how Bill.com's advanced automation has made processing processes smooth and fast, and has made fully automated AP processing much easier. I like very much the ease of modifying fields as needed and the export and import options, as this enables us to obtain the reports we need in detail, and I greatly appreciate the search and filter capabilities available in Bill.com, which enable us to search in multiple databases and extract the bills we need as we want.

CONS

Since I started using Bill.com, I have not encountered any technical problems, as all the tools are easy to use, and the services of the Bill.com support team are very excellent, as they have responsive technical support.

Vendor Response

Lora, your comment made our day! We're going to share with our product team, who always enjoy hearing positive feedback :)

Replied January 2023

Emilie

Wholesale, 11-50 employees

Used monthly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed January 2023

Emsin

PROS

I just started using this platform setting up the account was easy and it very easy to navigate the sysyem

CONS

I wish there was a place I could see all the payments made to us by the customers

Vendor Response

Thank you for your review, Emilie. We're glad to hear that you're enjoying our app and we'll be sure to get your feedback up to our product team.

Replied January 2023

Amir

Accounting, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2022

Bill.com review

PROS

Ease of use Value Customer support Does the job User interface

CONS

Limited functionality Support can be lkmited at times

Vendor Response

We're glad that you have a great experience, Amir. We really appreciate you taking the time to share your review.

Replied November 2022

Popular Bill.com Comparisons