BirdEye

Chatra

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Ratings & Reviews

Overall Rating

4.78 / 5 (276)

4.77 / 5 (417)

Ease-of-Use

5.0 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 17, 2020

February 19, 2020

Pros/Cons

  • Pros

  • Flexibility to integrate directly with many other platforms, customer service is really helpful within seemingly seconds of sending a question in.

  • After the initial set-up the operation is seamless and does not require constant user interaction. The system just works and helps us attract new patients.

  • Cons

  • I wish there was a solution for managing Yelp reviews--I get it that Yelp is hard to work with in this space.

  • Set up was rather time consuming, but so worth it.

  • Pros

  • The user interface is great! Chatra is very intuitive and easy for anyone to use.

  • No frills, and it's easy to set up. A great option for getting a chat set up without too much hassle

  • Cons

  • t does have limited functionality which can be a downside, but overall I like this better than Drift.

  • i wish all of the features were free but of course that is unrealistic and certainly the developers of this great product deserve to be compensated for their hard work!

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots