More efficient customer service with higher service level and better customer engagement and experience.

Robust conversational AI platform that help us build advance virtual agents without coding.

My overall experience of Boost. AI is great, it's simply good software.

I  like that it's easy to use, and the tool for searching conversations with many different things to filter on. I like that our AI supervisor suggest things and functions that could be of use to us.

Pre-built modules within the sectors it was needed. Clean interface with easy to access tutorials.

None of our employees who use it has ever spoken a bad word about the software. Note that this is very unusual.

We implement a lot of new software and there is always something that gets on your nerves. People always have something to complain about.

If I have to say something negative then it is a lack of communication with regards to the product road-map.

The best NLP capabilities of the chatbot solutions on the  market and easy to develop and implement.

Very good NLP understanding. Very easy to use and create conversational flows by the AI Trainers.

This product is very easy to set-up and easy to learn for our employees. It has a great business case and the AI is truly amazing.

Voice  support, messenger integration ( compared to competition claims). Cheat sheet comparing to competition and ROI templates.

We set it up really fast and got great user interaction almost immediately. The process to make it deeper and more impactful since initial set up has also been very enjoyable and successful.

Ease of use is probably its greatest strength. We were able to train a group of our own people as AI trainers in merely a few weeks.

Superior NLP performance, easy to train AI, highly packaged and easy to use, easy to integrate to back-end.

You add users and the service it offers does not decrease. The service of the support team is above what I expected.

A chatbot is only as good as you make it and Boost has enabled business to do exactly that. The tech is top tier and the tools make it really easy for business to train and maintain the bot.

Would recommend to anyone, who would like to create not only Q/A chatbot, but also implement integrations towards customer's core systems.

Positive overall experience. Great team, with very responsive PMs and partner resources.

Scalable customer service - especially during Corona crsis. Deep integrations to back-end systems allow for personalization of services.

The partner team is extremely responsive, pragmatic and fun to work with.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

US Dollar

Boost.ai is a cloud-based and on-premise conversational AI platform that empowers banks, credit unions, telecom service providers and other enterprises to design, deploy and manage chatbots to automate interactions with customers and employees, and respond to queries at scale.

The built-in admin panel lets organizations create natural interactions and conversation flows at scale via a user-friendly, no-code conversation builder, enabling customers to connect with engaging self-service solutions.

Boost.ai allows enterprises to utilize self-learning artificial intelligence (AI) to capture and repurpose information from multiple sources like chat logs, websites and old chatbots to develop and deploy advanced virtual agents in a matter of hours. It offers a variety of features including GDPR compliance, virtual agent network (VAN), Single Sign-On (SSO) authentication, AI trainer certification, conversational IVR and more. Additionally, managers can gain insights into quality ratings, interaction data, and other metrics through statistics and analytics dashboards.

Boost.ai facilitates integration with various third-party applications such as eGain, Zendesk, Salesforce, Microsoft Teams and more. Pricing details are available on request and support is extended via email, FAQs and other online measures.

LongDescription

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Multi-Channel Management

Lead Capture

Code-free Development

For Developers

Customer Segmentation

Real-Time Monitoring

Customer Service Analytics

Sentiment Analysis

Natural Language Search

Communication Management

Customer Database

Natural Language Processing

Customer Experience Management

Configurable Workflow

Real Time Data

Performance Metrics

Intent Recognition

Chat Transcript

Multi-Channel Communication

Contextual Guidance

Social Media Integration

Real-Time Notifications

AI/Machine Learning

Workflow Management

Email Management

Visual Analytics

Activity Dashboard

Reporting & Statistics

Knowledge Base Management

Chat/Messaging

Multi-Language

Speech Synthesis

Alerts/Escalation

Customizable Branding

Chatbot

Speech Recognition

Reporting/Analytics

Monitoring

Feedback Management

Pre-Configured Bot

Drag & Drop

Auto-Responders

Third-Party Integrations

Live Chat

Search/Filter

Compliance Management

Personalization

Business Process Automation

Web browser (OS agnostic)

Please contact boost.ai directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Boost.AI

In Person

Live Online

Webinars

Documentation

Videos

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


Boost.AI vs WhatsApp

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