--- title: "Botsify Software Reviews, Demo & Pricing - 2026" description: "Review of Botsify Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/botsify-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / Botsify Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/reviews/)[Alternatives](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/alternatives/) # Botsify Review From $49-$199 2 plans Wondering if Botsify is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Botsify 4.6 [(32)](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/reviews/) Pricing Starting at $199.00 per month ### About Botsify Botsify is a real-time live chat platform for business. With Botsify, engage your visitors in seconds, send personalized messages, and offer assistance via chatbots, anytime you are busy. Integrate your website with Botsify, Facebook Messenger, and email to manage all communication channels from one place. Do you work for Botsify? [Manage this product listing](https://www.g2.com/products/botsify/claim_requests/new?auto=true) Wondering if Botsify is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## Botsify User Interface ## Popular Botsify Alternatives Main Product Botsify 4.6 [(32)](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.42Value for money - 4.48Customer support - 4.50Functionality Pricing Starting at $199.00 per month Get Price Alternative Product [Chatbase](https://www.softwareadvice.com/live-chat/chatbase-profile/) 4.3 [(73)](https://www.softwareadvice.com/live-chat/chatbase-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.26Value for money - 3.75Customer support - 3.95Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(407)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.24Value for money - 3.95Customer support - 4.47Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(81)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.32Value for money - 4.23Customer support - 4.60Functionality Pricing Starting at $16.67 per month Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(207)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.23Customer support - 4.46Functionality Pricing Starting at $59.00 per month Get Price ## Botsify Pricing and Plans Starting price: $49.00 Free Trial Free Version Basic Plan $49.00 usage based No plan information available Agency Plan $199.00 per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Botsify Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of Botsify Activity Tracking AI Copilot AI/Machine Learning Automated Responses Chatbot Client Portal Contact Management CRM Customer Communication Customer History Customer Support Customizable Templates Dashboard Generative AI Interaction Tracking Knowledge Base Management Live Chat Natural Language Processing Proactive Chat Real-Time Analytics Real-time Consumer-facing Chat Real-Time Monitoring Reporting/Analytics Surveys & Feedback ## Botsify User Reviews ## Botsify customer ratings - Overall rating: 4.6/5 - Total reviews: 32 ### Rating distribution - 5 stars: 21 reviews (66%) - 4 stars: 10 reviews (31%) - 3 stars: 0 reviews (0%) - 2 stars: 0 reviews (0%) - 1 star: 1 reviews (3%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.4/5 - Customer support: 4.5/5 - Functionality: 4.5/5 --- ### An Intuitive Chatbot Builder - Overall rating: 5/5 - Reviewer: Alex M. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2021 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I felt compelled to write this review. I've been intimidated by the idea of creating an AI chatbot because the task seems daunting. Immediately upon logging into Botsify, I felt calmed by their intuitive design and streamlined UI. This platform is very robust and has more functionality than I will need. However, I value the simplicity and ease of use with Botsify. The builder enables you to upload a logo/avatar, welcome message, and colors very easily. This makes it feel like a branded chatbot immediately. Brand recognition and consistency are significant to my business, and Botsify nails it. Concerning the response options, they are near limitless but organized in a way that you can find or create the responses you need very quickly. Direct your visitor to a help page on your site, send them to a product page, or enable them to book an appointment. There are conditional redirects where if a visitor asks to speak with a human, you can direct that conversation to your inbox and answer via email. I'm very impressed with the options available and the ease of implementation. Also, there is a live test button that takes you to your bot to see the immediate changes - I love this! It makes training your chatbot a fun and easy experience. #### Cons Just like any technology, there is a learning curve with Botsify. Thankfully, they have a comprehensive training section and a fantastic setup wizard. I've even found their YouTube channel to be a great resource. --- ### My experience with Botsify - Overall rating: 5/5 - Reviewer: Eddy S. - Verified reviewer: Yes - Industry: E-Learning - Company size: Self-Employed - Product usage: Used daily for free trial - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered As a content creator, my experience with Botsify was a game-changer! When I first started using Botsify, I was blown away by how easy it was to create and customize chatbots without any programming knowledge. The user-friendly interface made it a breeze to design conversational flows and set up automated responses. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Botsify keeps things simple and easy. You don't need to be a tech whiz to create your chatbot. With their drag-and-drop interface, you can design your bot's conversation flow in a jiffy. No headaches, just smooth sailing. #### Cons Botsify aims to be user-friendly, but let's be real, even the coolest platforms can have a learning curve. It's like picking up a new instrument—you need a little practice to rock it. Some users may found it took a bit of time to get into the groove and master all the features of Botsify. --- ### Botsify functionality - Overall rating: 4/5 - Reviewer: Cliff N. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered The experience was and it's still good. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's user friendly. When using it, it's easy to work with it. #### Cons At first I didn't know how to set up. But they have a good documentation that really helped me out. #### Reasons for choosing Botsify It's efficient. --- ### Ai for human experience - Overall rating: 5/5 - Reviewer: Olowu A. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used monthly for more than 2 years - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The ability to create the experience that brings human interaction forward #### Cons There is no basical cons but i felt they should work more on creating human experience --- ### Botsify Review - Overall rating: 5/5 - Reviewer: Ana Liza B. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered At a fair price, you can have a really cool and great experience for customer support especially in using the chatbot or livechat. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is perfect for customer support and really automates and made for the customer to easily contact us. #### Cons None, I like the service, it helped my business a lot. --- ### Botsify: A Powerful Chatbot Platform for Businesses of All Sizes - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered Overall, I think Botsify is a great option for businesses of all sizes that are looking for a powerful chatbot platform. It is easy to use, affordable, and packed with features that can help you improve your customer service and marketing efforts. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros * Easy to use* Affordable* Packed with features such as support for multiple languages out-of-the-box* Excellent customer service* Outstanding documentation and interface #### Cons While integrating with some platforms can be a bit tricky, the customer service is top-notch and will help you get up and running in no time. --- ### A great tool for these modern days - Overall rating: 5/5 - Reviewer: Daniel M. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 501-1000 employees - Product usage: Used monthly for more than 2 years - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered It’s been an amazon journey using Botsify. It was implemented on our sites to generate leads to different articles. The result was super positive. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It’s very intuitive and super responsive. #### Cons It’s kind of hard to use it at the begging. --- ### Super helpful tool for building chatbots and live chats - Overall rating: 5/5 - Reviewer: Ahmed I. - Verified reviewer: Yes - Industry: Computer Software - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: May 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Botsify was very easy to use and configure, it didn't require too much time to make it work in action! Love it #### Cons The support team is a little slow, it take couple of days receive reply from them! --- ### Feature-rich chatbot builder with a new approach - Overall rating: 4/5 - Reviewer: Sebastian S. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: August 2021 - Review source details: This review was submitted organically. No incentive was offered Overall good tool with many features. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The hearth of this chatbot builder, the story functionality, offers an easy to use alternative to the classic visual flow builder (as seen on other tools) to build your chatbot. Though some things are still a little hard to find (I think the UX could be improved a little), I'm still very happy with the functionalities offered. #### Cons UX is not perfect, some parts of the dashboard might look a little clumsy. --- ### Great solution - Overall rating: 5/5 - Reviewer: Andre L. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used monthly for less than 6 months - Reviewed: June 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The automation creation process is very easy and is done in an interesting way. #### Cons I'd like it to have a cheaper plan. Or even a free, but limited, plan. --- Showing 1 - 10 of 32 Reviews [See All Reviews](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/reviews/) ## Botsify Popular Comparisons [Chatbase vs Botsify](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/vs/chatbase/)[ChatGPT vs Botsify](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/vs/chatgpt/)[Tidio vs Botsify](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/vs/tidio-chat/)[Botsonic vs Botsify](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/vs/botsonic/) [Compare All Alternatives](https://www.softwareadvice.com/customer-satisfaction/botsify-profile/alternatives/) ## Other Top Recommended Live Chat Software [LiveHelpNow](https://www.softwareadvice.com/crm/livehelpnow-crm-profile/) **4.6** (72) Recently recommended **1** times [Velaro](https://www.softwareadvice.com/crm/velaro-profile/) **3.9** (9) Recently recommended **1** times [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24230) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16479) Recently recommended **0** times Stuck Between Options? 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