# Centribal Software Reviews, Demo & Pricing - 2026 > Review of Centribal Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/centribal-profile --- [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / Centribal Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # Centribal 2026: Benefits, Features & Pricing Wondering if Centribal is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Centribal 4.3 [(4)](https://www.softwareadvice.com/live-chat/centribal-profile/#reviews) Pricing Starting at $140.00 per month ### About Centribal Centribal is the Platform for the management and creation of hybrid chatbots that has positioned itself as one of the best chatbots on the market thanks to its options for automating messages both on the web and on different channels such as WhatsApp or Instagram thanks to AI. In addition, it has tools such as a module for push campaigns from WhatsApp, or a Conversational APP to have a controlled corporate environment in the conversations of agents and commercials from their cell phones. Wondering if Centribal is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. ## Centribal User Interface ## Popular Centribal Alternatives Main Product Centribal 4.3 [(4)](https://www.softwareadvice.com/live-chat/centribal-profile/#reviews) Ratings Breakdown - 3.75Ease of use - 4.50Value for money - 4.0Customer support - 4.50Functionality Pricing Starting at $140.00 per month Get Price Alternative Product [Chatbase](https://www.softwareadvice.com/live-chat/chatbase-profile/) 4.3 [(73)](https://www.softwareadvice.com/live-chat/chatbase-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.26Value for money - 3.75Customer support - 3.95Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [ChatGPT](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/) 4.4 [(369)](https://www.softwareadvice.com/artificial-intelligence/chatgpt-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.24Value for money - 3.95Customer support - 4.47Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(80)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.34Value for money - 4.25Customer support - 4.61Functionality Pricing Starting at $16.67 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price Alternative Product [Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/) 4.6 [(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.32Value for money - 4.24Customer support - 4.47Functionality Pricing Starting at $59.00 per month Get Price ## Centribal Pricing and Plans Starting price: $140.00 per month Free Trial Free Version Basic $140.00 flat rate, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Centribal Features - Popular features found in Conversational AI Platform Chatbot Code-free Development Intent Recognition Live Chat Multi-Language Pre-Configured Bot Speech Recognition - More features of Centribal AI Copilot AI/Machine Learning Alerts/Escalation API Augmented Analytics Automated Responses Autoresponders Chat/Messaging Chat Transcript Communication Management Configurable Workflow Contextual Guidance CRM Customer Experience Management Customer Support Customer Surveys Customizable Branding Feedback Management For Sales/Marketing Generative AI Knowledge Base Management Language Detection Lead Qualification Multi-Channel Communication Multi-Channel Management Natural Language Processing Performance Metrics Proactive Chat Reporting/Analytics Reporting & Statistics Search/Filter Social Media Integration Surveys & Feedback Third-Party Integrations Transcripts/Chat History Workflow Management ## Centribal Integrations Zendesk Suite Integration rated undefined from -1 review HubSpot CRM Integration rated undefined from -1 review Instagram Integration rated undefined from -1 review Telegram Integration rated undefined from -1 review WhatsApp Integration rated undefined from -1 review WordPress Integration rated undefined from -1 review See all 7 integrations ## Centribal User Reviews Overall Rating 4.3 Ratings Breakdown 5 75% 4 0% 3 0% 2 25% 1 0% Secondary Ratings Ease of Use 3.8 Value for money 4.5 Customer support 4.0 Functionality 4.5 Have you used Centribal and would like to share your experience with others? Juan Antonio G. Verified reviewer Food & Beverages 5001-10000 employees Used weekly for less than 2 years Reviewed October 2022 El producto ha cumplido con creces nuestras expectativas. Destaco el servicio y soporte prestado. 5 Después de revisar varios productos, Centribal fue elegida como la herramienta de Chatbots corporativa por su potencia en la realización de flujos conversacionales complejos y capa técnica que ayuda a simplificar y automatizar procesos. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: El producto permite publicar un flujo conversacional en distintos canales sin preocuparte por las peculiaridades de cada uno de ellos. La capacidad de integración con sistemas externos y las respuestas condicionales.El equipo de NLP ha realizado unos entregables de excelente calidad. Cons: Hasta el momento no hemos identificado ninguna contra al producto y servicio contratado Read More JB Jose B. Verified reviewer Printing 51-200 employees Used daily for less than 12 months Reviewed October 2022 Centribal ahorra costes 5 Excepcional. Un poco complicada la instalación pero muy sqtisfecho con el resultdo final. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Versatilidad y funcionalidades. Aplicación en el día e integración con otros softwares. Cons: Implantación y formación de todo el equipo. Read More AG Alejandro G. Verified reviewer Internet 11-50 employees Used weekly for less than 2 years Reviewed November 2022 Un chatbot que no para de asombrar a mis clientes 5 Buenísima Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: La capacidad de automatizar conversaciones y el equipo operativo que hay detrás Cons: Requieren mejoras en sus productos de backoffice Read More JM Joseph M. Verified reviewer Supermarkets 51-200 employees Used daily for less than 12 months Reviewed August 2022 Mejorar en la autogestión 2 Me siento satisfecho con el equipo de trabajo ya que da buenas soluciones a la medida que el cliente requiere. Si incluyen las mejoras planteadas sería una excelente plataforma. Ratings Breakdown 1 Ease of use 4 Value for money 1 Customer support 3 Functionality Pros: Que maneja bot y campañas en la misma plataforma y que tiene una muy buena integración con Znedesk Cons: Lo principal es el diseño del flujo, es muy complejo en la autogestión, de ahí que no es escalable, hay funcionalidades que son limitadas en el bot, ejemplo botones, menú dinámicos, no es muy fácil poder integrar con otras herramientas. La parte el soporte también es un tema crítico debido a que tenemos otro horario y es muy complicado tener alguna respuesta inmediata, siempre son de un día para otro. Reasons for switching to Centribal Por decisión de gerencia Vendor Response Hola Joseph. Gracias por compartir tu opinión, la valoramos mucho. Lamentamos que tu experiencia no haya estado a la altura de ser una herramienta de autogestión. En efecto, nuestro software requiere de un equipo de consultores expertos en la plataforma para poder satisfacer al 100% las necesidades de nuestros clientes e incluso poder aportar ideas innovadoras que nuestro equipo de desarrollo está aprendiendo día tras día. Nos encantaría saber qué podríamos mejorar exactamente para poder ofrecer una mejor experiencia la próxima vez. Puedes contactar con nuestro equipo de consultores en cualquier momento o en nuestro email contact@centribal.com. Una vez más, ¡gracias por tus comentarios! 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