Channel.io 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Channel.io

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Pricing

Starting at $30.00 per month

About Channel.io

With Channel.io, you can differentiate yourself from the 98% of competitors that ignore their online clients and join the remaining 2% of companies that actually care about customer experience. We were designed with small- to medium-sized businesses in mind. For your online store, Channel.io is an all-in-one platform that comes the closest to replicating an in-store customer experience. You don't need to break the bank by spending more on several platforms because we have everything you require.

We are designed for quality and speed so you can speak more and identify important clients. Channel.io gives you more freedom than any other platform on the market to engage with consumers and your team through unlimited live chat and team chat.

Channel.io Screenshots

Channel.io Pricing and Plans

Starting price: $30.00 per month

Free Trial

Free Version

Basic

$30.00

per feature, per month

No plan information available

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Channel.io Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Channel.io
Activity Dashboard
Alerts/Escalation
API
Autoresponders
Chat/Messaging
Chat Transcript
Communication Management
CRM
Customer Database
Customer Experience Management
Customer Segmentation
Customer Service Analytics
Customizable Branding
Drag & Drop
Email Management
Engagement Tracking
Feedback Management
For Developers
Knowledge Base Management
Lead Capture
Multi-Channel Communication
Multi-Channel Management
Performance Metrics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Reporting/Analytics
Reporting & Statistics
Search/Filter
Social Media Integration
Surveys & Feedback
Third-Party Integrations
Visual Analytics