Chatbot

Chatra

Add to compare

Ratings & Reviews

Overall Rating

4.72 / 5 (25)

4.76 / 5 (419)

Ease-of-Use

5.0 / 5

5.0 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

5.0 / 5

Functionality

5.0 / 5

4.5 / 5

Last Reviewed

February 25, 2020

May 1, 2020

Pros/Cons

  • Pros

  • Simple and self explanatory interface which reduces learning time for new help desk agents, thereby saving the company precious resource and time normally directed towards training.

  • Botengine is reliable and unlike an human helpdesk agent ,there is no limitation to the number of agents ,Botengine can attend to at a time. Botengine never gets tired either.

  • Cons

  • Botengine does a good job and from my experience with it ,in the last six to eight month period , it does a good job and there is nothing to complain about.

  • Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective.

  • Pros

  • The user interface is great! Chatra is very intuitive and easy for anyone to use.

  • The software is very easy to use and has very good features even on the free trial version.

  • Cons

  • t does have limited functionality which can be a downside, but overall I like this better than Drift.

  • Lack of options on free version - but what can you expect for free

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots