Chatbot vs Chatra

RATING:

4.7

(55)

Chatbot has 55 reviews and a rating of 4.69 / 5 stars vs Chatra which has 452 reviews and a rating of 4.74 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (55)
4.7 (452)
Ease-of-Use
5 / 5
5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 4, 2023
December 20, 2023
Pros/Cons
  • Pros

  • I really like the simplicity of integration with other tools – only one click is needed to integrate with your website or Messenger.
  • Easy Avatar and Media customization. Good API Integration with FB Page, Website, WhatsApp, Telegram, etc.
  • Cons

  • This is probably more of a weakness of LiveChat that utilizes ChatBot than the bot itself.
  • The company doesn't really advertise to everyone so the normal person is unaware of this software being out there.
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  • Pros

  • This is perfect for small businesses as the chat feature available has a free option that has all the basic features. The paid version is a bit more advanced and provides lots of benefits.
  • Chatra allows me to chat with customers in real time to resolve their questions and it helps me increase sales.
  • Cons

  • Sometimes the chat can lag and it may make you appear unprofessional if your customer doesn't realize that the lag is not on your end, but the software itself.
  • You have to pay to remove branding badges and links.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos