ChatCreate

ChatCreate is a cloud-based live chat solution designed for businesses to create artificial intelligence (AI)-enabled chatbots, facilitating customer support processes. Agents can utilize the platform to automatically respond to client queries, add answers and gain visibility into various activities including number of total or resolved chats and time saved. ChatCreate allows businesses to reduce backlogged or new help ticket rates and connect chatbots to various customer support platforms. It lets businesses analyze chat history, detect recurring issues and set up automated replies for specific customer queries. Additionally, professionals can utilize artificial intelligence (AI) chatbots to receive automated suggestions on recurring topics, improving communicatio...