# icon

> Reviews of Chatra. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chatra is a good fit for you!

Source: https://www.softwareadvice.com/live-chat/chatra-profile/reviews/

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Live Chat Software](https://www.softwareadvice.com/live-chat/)

/

[Chatra](https://www.softwareadvice.com/live-chat/chatra-profile/)

/

Chatra Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/live-chat/chatra-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/live-chat/chatra-profile/alternatives/)

# Chatra User Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(347)

4

(90)

3

(13)

2

(1)

1

(1)

## Secondary Ratings

Ease-of-use

4.8

Customer Support

4.7

Value for money

4.6

Functionality

4.5

* * *

### Pros

"I also like the fact that we can customize the name, the photo and even adapt its color to our website."

"I also love that there is both a desktop and mobile."

"The LiveChat feature has allowed me to answer any concerns a customer has almost immediately from anywhere in the world and by doing so, I have noticed my sales have increased since adding Chatra."

### Cons

"That was the only downside I encountered, but I’m not sure if this has been fixed/improved since then."

"My biggest complaint is definitely that there is no spell check on the mobile version, and it is not compatible with the OS spell check software for the default keyboard on either android or apple products."

"very poor - customer service is totally non existent."

* * *

**Weigh the pros and cons with an expert.** Tell an advisor what matters most to you: they'll help you evaluate the pros and cons and narrow down your shortlist.

Narrowing down your options?

Talk to a Live Chat advisor for real-time pricing and tailored feature breakdowns.

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

452 results

Sort by

Chatra Reviews, Pros and Cons - 2026 Software Advice