--- title: "Chatra Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of Chatra. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Chatra is a good fit for you!" source_url: "https://www.softwareadvice.com/live-chat/chatra-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / [Chatra](https://www.softwareadvice.com/live-chat/chatra-profile/) / Chatra Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/live-chat/chatra-profile/) Reviews [Alternatives](https://www.softwareadvice.com/live-chat/chatra-profile/alternatives/) # Chatra User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 452 ### Secondary ratings - Ease of use: 4.8/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 347 reviews (77%) - 4 stars: 90 reviews (20%) - 3 stars: 13 reviews (3%) - 2 stars: 1 reviews (0%) - 1 star: 1 reviews (0%) ### Most mentioned pros - I also like the fact that we can customize the name, the photo and even adapt its color to our website. - I also love that there is both a desktop and mobile. - The LiveChat feature has allowed me to answer any concerns a customer has almost immediately from anywhere in the world and by doing so, I have noticed my sales have increased since adding Chatra. ### Most mentioned cons - That was the only downside I encountered, but I’m not sure if this has been fixed/improved since then. - My biggest complaint is definitely that there is no spell check on the mobile version, and it is not compatible with the OS spell check software for the default keyboard on either android or apple products. - very poor - customer service is totally non existent. ## Chatra customer reviews Showing reviews 1-25 of 452 (page 1). ### Best Chat Plug-In - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Construction - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered From the very first day I installed Chatra, it simply worked! We started to receive chats from customers on our website, and our customers really appreciate receiving instant answers to their questions. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The many features, and ease of set-up and use. #### Cons Can't think of a single bad thing to say. --- ### Chatra helps you connect with buyers - Overall rating: 5/5 - Reviewer: Danielle M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: July 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I've tried lots of chat systems for our website and client websites. Chatra is perfect for Shopify stores and makes it so easy to respond to questions. The free version is great for most small businesses but if you get the paid you can actually be more strategic. I also love that it has desktop notifications. #### Cons I had issues with my login and connections to shopify and somehow had two accounts setup. If you run multiple stores it can be confusing as it auto logs in. Once it was cleared up it worked fine. #### Reasons for switching to Chatra At the time I wanted a desktop notification app and Chatra had that feature. --- ### Basic chat program - Overall rating: 5/5 - Reviewer: ana F. - Verified reviewer: Yes - Industry: Hospitality - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The software is basic, but for a small business website is more than enough. Great value. #### Cons On the free version you can't put yourself offline automatically. --- ### Excellent chat for your startup ! - Overall rating: 5/5 - Reviewer: Orlando O. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. A good chat for our startup at good price! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Is very fast, easy to use and the managing dashboard is really good. We have been using it for almost 2 years. Also, it works perfectly on mobile which is good for our business and our users. The customer support also is very responsive. We feel like is a team working really hard on improve every month the product. #### Cons The API could be a little bit better. They should let technological teams mold better the size of the things or customize some stuff. They also should offer different plan prices. #### Vendor response Thank you for the feedback, Orlando! Replied January 2018 --- ### Great To Have But - Overall rating: 4/5 - Reviewer: Dawn M. - Verified reviewer: Yes - Industry: Accounting - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Chatra helps me to communicate with my customers on the spot. Sometimes that results in sales, but usually, for me, it gives me the ability to build a rapport with my customers by being there and giving info when they need it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Functionality: 4/5 #### Pros I like that the software allows you to integrate with Shopify and Facebook Messenger. The integrations allow me to be able to see the pages that my customers are exploring in my online shop and be proactive with a chat to offer help if the customer appears to be stuck. It also gives me the ability to see which blog post the customer is reading and offer to answer any questions. #### Cons The operations were a little confusing. I wasn't quite sure if the cost for Pro was for an admin and one agent or if the admin was the one agent. There are additional charges for more than one agent, but the platform was not very clear about whether the 1 agent included, was for an agent outside of the admin. It was a bit annoying. #### Vendor response Thanks for the feedback! We'll try to make the part about agent accounts more clear. Replied December 2018 --- ### A great Chat tool for Startups and small companies - Overall rating: 4/5 - Reviewer: Francisco M. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. If you´re a startup or small company looking to provide a great customer service without wanting to pay ridiculous fees like Intercom, this is the way to go. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Plenty of functionalities at a very good value. Probably the best value in the market. It has enough intelligence for our customer service to be world class #### Cons Maybe not having as many integrations and services like Intercom would have but I guess the price difference very well makes up for it #### Vendor response Thank you, Francisco! Replied November 2017 --- ### Effective Livechat tool for your website - Overall rating: 4/5 - Reviewer: Jahanzeb H. - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: May 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall it is a nice to to chat with your website visitors and to track their presence. #### Ratings breakdown - Ease of use: 4/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It has has a free version and also it offers 10 days free trials for paid versions. Paid version are also very economical. You can chat with your website visitors with this tool. Also the best thing about it is that it connects you with customers through your email and facebook as well. #### Cons They need to improve on their customer support responsiveness and also they could ad some more feature to their free version as well. --- ### User-friendly livechat! - Overall rating: 5/5 - Reviewer: Santhosh P. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 1001-5000 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Exceptional, our customer service would be remiss without it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros I run a small business, and Chatra's free plan was a perfect fit for us. On the free plan, it only offers a single agent for customer chats but this has been more than enough for us. The chat interface is clean and consistent with the design of our website. And I find the ability to reply to customers on any platform and easily add new users to our email list really helpful. #### Cons I can't think of anything at the moment. #### Vendor response Thanks for the review! Replied May 2019 --- ### Chatra is a great live chat and messaging software for communication with software. - Overall rating: 5/5 - Reviewer: Emeka O. - Verified reviewer: Yes - Industry: Higher Education - Product usage: Used daily for less than 12 months - Reviewed: June 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chatra is cost effective and very easy to install and manage. It's also very efficient with minimal issue. #### Cons While this could be easily fixed, I feel like the mobile have too little functionality. #### Vendor response Thank you for the feedback, Emeka! Could you give us more details of what features you need in the mobile version? Please share your suggestions in the chat or send them to support@chatra.io Replied July 2018 --- ### Company chats made easy! - Overall rating: 5/5 - Reviewer: Capri S. - Verified reviewer: Yes - Industry: Retail - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Excellent - communication is easy as well as getting work done! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very easy to communicate with our office instead of picking up the phone and calling each other, we can just send instant messages. #### Cons Nothing at all. This software makes it very easy to be in touch with coworkers without having to leave your desk. --- ### Great Tool for Real-Time Customer Support - Overall rating: 5/5 - Reviewer: Stephanie P. - Verified reviewer: Yes - Industry: Textiles - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2024 - Review source details: This review was submitted organically. No incentive was offered Overall, I’ve had a good experience with Chatra. It’s easy to use and helps us communicate with customers in re. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Chatra is how easy it is to use. The real-time chat helps us respond to customers quickly, and the interface is straightforward. #### Cons What I liked least about Chatra was that it didn’t automatically assign cases to agents, so each agent had to pick up cases manually. That was the only downside I encountered, but I’m not sure if this has been fixed/improved since then. --- ### Chatra features have helped connect our customers with our store - Overall rating: 5/5 - Reviewer: Brenda J. - Verified reviewer: Yes - Industry: Fine Art - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My experience has been nothing but positive. I feel fortunate to have found and installed Chatra and can't imagine getting by without it #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved all of the free trial features I had access to initially and feel that they are certainly worthwhile. Using the free plan, I miss having access to all of the data on our site's visitors at my fingertips but we benefit significantly nonetheless. I am still excited about the improved accessibility that our customers and visitors to our site feel thanks to Chatra. Our webstore caters to a personalized experience and authentic connections between our store's services and our customers. I found it easy to install and have had a seamless experience ever since. The auto-responses are totally customizable which I appreciate and I really find the setting of store hours to be helpful as well. #### Cons i wish all of the features were free but of course that is unrealistic and certainly the developers of this great product deserve to be compensated for their hard work! --- ### Good value chat platform - Overall rating: 4/5 - Reviewer: Katy S. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use chat platform. I like the customizable chat pop-ups, ability to assign chats from different pages to different agents, saved chats, and nice looking interface. #### Cons Doesn't accept AmEx for payment. It would also be nice to have easy export of chat contacts for followup purposes. #### Vendor response Thanks for the feedback, Katy! We are switching to a different payment processor in the nearest time, so AmEx cards will be supported soon. As for export of contacts - you can do it in Reports > Emails export tab. Replied November 2017 --- ### Live chat with your customers easily! - Overall rating: 5/5 - Reviewer: Michelle A. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: March 2021 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The LiveChat feature has allowed me to answer any concerns a customer has almost immediately from anywhere in the world and by doing so, I have noticed my sales have increased since adding Chatra. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I have an online business where I sell crafts I made on Etsy, as well as my own personal website. While I can not use Chatra on Etsy I do use it on my website. Chatra makes it simple to connect with customers who have questions or specific requests by allowing you to chat with them online in real time in a live chat. All you have to do is add the code to the footer of your designated webpage and that's all there is to it. You now have a live chat and will be able to communicate with your customers automatically. It is free and simple to use and I have found it has helped my customer service rating improve from 4.5 to 4.9/5.0. #### Cons Sometimes the chat can lag and it may make you appear unprofessional if your customer doesn't realize that the lag is not on your end, but the software itself. --- ### Great user experience on both sides - Overall rating: 5/5 - Reviewer: Ewa L. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I'm really pleased with the app so far. It made it easier to connect with potential clients and help them out. Already on the first day, we had the Chatra app to thank for enabling a user to notify us of a technical problem and give us an idea for a future feature update. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 4/5 #### Pros Chatra has a very polished design. Both the chat widget and the admin dashboard are easy to navigate and use. The set-up was a breeze and the mobile apps make it easy to keep on top of all incoming messages. The automatic triggers (currently in paid version only) add nice extra functionality for increasing engagement and conversions. #### Cons The chat button position options are very limited (all corners and middle of left/side/bottom edges of the screen). The position you choose will be applied to both desktop and mobile view, which is not ideal, as these designs have often different layouts. Ideally one should be able to set the widget's position on the desktop and mobile views separately. #### Reasons for choosing Chatra Design of the app and dashboard. Ease of use. Free forever plan, with an option to upgrade later. #### Vendor response Thanks for the review, Ewa! We have a custom code that allows you to change the position of the mobile button without affecting the desktop view. Chat with us on our website or send us an email to support@chatra.io, and we'll give you the code. Replied June 2019 --- ### Nice enhancement to my customer relations - Overall rating: 5/5 - Reviewer: Cindy D. - Verified reviewer: Yes - Industry: Arts and Crafts - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customers consult with me whilst placing an order, and I can give them confidence in their selection and personal attention. I can provide an immediate resolution of the customer's questions. Customers who might not make the effort to email are communicating with me. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Customers have another way of contacting me. When I'm online, it is spontaneous like a conversation. Chatting on Chatra keeps them on my website so they can order. #### Cons I often don't know who the person is. Maybe that's not a problem with the software, but I wish people were required to give their name. And sometimes they will not leave their email so I have no way of responding to their query. #### Reasons for choosing Chatra I chose Chatra because I went to a business's website that used it, and liked the experience from the customer's point of view. #### Vendor response Thanks for the review, Cindy! You can check "Get messages only once the contact form is filled" and "Get offline messages only once the contact form is filled" options in the Chatra Bot settings to make the contact form required. In this case, visitors will not be able to proceed until they enter their name and email. Hope this helps! Replied June 2019 --- ### Chatra is great for modern sales increases - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Biotechnology - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall chatra is amazing! it has increased our sales. It is impressive and better than most competitors. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Chatra is great for a website that has good traction as it helps interact with potential customers and increase traffic and sales for your company! #### Cons t does have limited functionality which can be a downside, but overall I like this better than Drift. #### Vendor response Thank you! Replied April 2019 --- ### Chatra Review - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Outsourcing/ Offshoring - Company size: 5001-10000 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Its very easy to use and the user interface is pretty awesome and also there app allows you to use their service on the go. Customer support is also quite good. #### Cons Limited payment options should add more payment options. #### Vendor response Thanks for the feedback! We'll consider adding more payment options in the future. Replied December 2018 --- ### Great live chat! - Overall rating: 5/5 - Reviewer: Stephan B. - Verified reviewer: Yes - Industry: Accounting - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We utilize chatra sometimes in our office, we like to switch it up. Chatra is relatively newer but a lot of engineers in our university office utilize it for communication and find it easy and efficient! I personally find it easy and intuitive as well. #### Cons We enjoy chatra, it's great software to use and have in big offices! --- ### Great any scale of companies wanting to be readily in chat contact with their customers. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: December 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The developers/customer support team behind Chatra are wonderfully responsive and seem to genuinely love their software. It goes a long way to explain why the software is well designed, and seamless to use. Implementation is painless and the customer experience is as straight-forward as it could be. Would recommend Chatra for any small business enterprises, and even larger enterprises. The point is that it'll work as a chat solution for any business needs. #### Cons There isn't anything that comes top of mind as needing to be improved on. #### Vendor response Thank you for your kind words, glad you like Chatra! Replied December 2018 --- ### My Chatra Review - Overall rating: 5/5 - Reviewer: Susan S. - Industry: Apparel & Fashion - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: December 2016 - Review source details: This reviewer was invited by the software vendor to submit an honest review. I've been using Chatra for close to a year now. Integration & installation was simple. Set up was also simple but took a few tests to fully understand how the options I built up worked on my site. Helpdesk support is quick and very helpful. I like how I receive sounds on my iPhone when a customer is on my site. I can connect with anyone, anytime. I didn't have this option before Chatra. Connecting with customers at the time they need answers has been so important to building community with my customers. I also love how the conversations I've been able to create read like I'm online. Customers can interact with my message, this gives me time to get on the app and respond in real time. Oh, I have tried other chat apps. I didn't keep them long. Thanks, Chatra; you're a keeper! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros See my review... but I like how we've been able to build chat conversations for customers when I'm not online. It reads well and people respond to it. #### Vendor response Thank you, Susan! Replied December 2016 --- ### Easy to use and modern chat agent - Overall rating: 4/5 - Reviewer: Dejan L. - Verified reviewer: Yes - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. This is very good software that continuously improves with time. It would be great to have Tags and Statuses for easier tracking and tagging of chat requests. One more option that I am looking for in near future is FAQ section within chat agent. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software looks great and it is very easy to use. Their mobile app is also very nice and can completely replace web version - all functionalities are accessible through mobile app. #### Cons It is not very easy to find some old conversations and to search by status. There is no way to restrict what each chat agent is allowed to see. Everyone is able to see everything. --- ### Chatra Review - Overall rating: 5/5 - Reviewer: Brit G. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Works really well and is very affordable #### Cons Load time on web app can be a bit slow. Cross-device notifications don't always clear #### Reasons for choosing Chatra Cost for our company size was better --- ### Chatra Can Help Any Business Improve Their Customer Service - Overall rating: 4/5 - Reviewer: Luke J. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: April 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall Chatra has been a pleasant experience. I personally have not had to pay for this service so it may be different if you have to pay out of your own pocket to use it. You should compare with other software if you are not sure about Chatra, but you can try it for free if you go to their website. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Chatra is simple to use and makes customer support very easy. If you want the customers visiting your website to have proper guidance, you should try Chatra. The capabilities of this software far exceed any other like it and you can get started for free! It's free to get started so the least you can do is check out their website. #### Cons There are some services that you have to pay for but, like stated above, you can get started for free. Since Chatra has so many features, it can be a little overwhelming at first. But once you figure out how to navigate the software, it makes everything much easier. #### Vendor response Thank you, Luke! Replied April 2019 --- ### A lot of informating and well priced - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Games - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: June 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Very happy with the free version #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros It is free, and does its job. If I'd want to upgrade to a paid plan, it has a lot of great functionalities and very cheap price #### Cons N/A . I'm very happy with it. If I were to say something, that the message sound it makes when someone talks to you, can't be changed, and it can be very annoying during night time ## More reviews [Next reviews](https://www.softwareadvice.com/live-chat/chatra-profile/reviews/?page=2) --- Chatra Reviews, Pros and Cons - 2026 Software Advice