ChatSupport

RATING:

4.0

Overview

About ChatSupport

Powerful free live chat app for all businesses. Set up unlimited widgets that help you deliver world-class live chat support, drive on-spot lead conversion, and help push your sales numbers from your own website. Seamless video calling, reporting, and many more features.

ChatSupport Pricing

Free trial:

Available

Free version:

Available

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ChatSupport Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

Most Helpful Reviews for ChatSupport

4 Reviews

Write a Review

David

Marketing and Advertising, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed June 2021

Excellent Value

PROS

It has a very clean interface, is intuitive, and it's easy to set up. The support team has also been great to work with.

CONS

It would be great to see more customization options in the future for the chat integrations.

Mohamed

Computer & Network Security, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed January 2022

Very good live chat but sadly not the best, need some few improvements

ChatSupport is really good they live chat support is perfect, they just don't like to waste your time and they have a promise Feature if they going to add some few Features like as i said Apps, it's really really important

PROS

it's Free, the UI is very good and i like how it fits with my website

CONS

What i hate about chatSupport is there no Apps there no Windows,Linux, and Mac Application where i can handle my clients and this really bad i have talked to them from 5 months asking when they will publish the app they told me very soon, i don't know when it will be, but this only Cons here.

Murtaza

Information Technology and Services, 51-200 employees

Review Source: Capterra

OVERALL RATING:

EASE OF USE

FUNCTIONALITY

Reviewed August 2021

Good Product

PROS

Easy to implement and documentation is very good

CONS

No SDK For Angular 2+ and quick support would be good

James

Architecture & Planning, 2-10 employees

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed July 2021

Simple and easy to use is the most important part of management

Missing mobile app

PROS

1.Easy to install 2.Easy-to-understand interface

CONS

The form cannot be validated in other languages, such as Traditional Chinese