Chatway
About Chatway
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Most Helpful Reviews for Chatway
1 - 5 of 23 Reviews
Pedro
Verified reviewer
Food & Beverages, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
FUNCTIONALITY
5
Reviewed March 2024
Simple, Easy, Fast
so far, i have really enjoyed Chatway...I think it can only get so much better from here.
PROSI enjoy the simplicity of integrating into our website and the ease of use, whether on desktop or through the mobile app.
CONScan't say I don't like anything about it just yet, it has worked well. what I would offer here is; perhaps the ability to add customized preset chat responses. or potentially implementing AI to learn my conversations for quick responses as to not miss opportunities.
Reason for choosing Chatway
it was simple to integrate into my website.
Nelsimar
Verified reviewer
Consumer Services, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
The best chat bot so far…
It’s free ( for now ), and a great tool so far.
CONSI don’t have any comment against it for now.
Ross
Verified reviewer
E-Learning, 1 employee
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2024
Lead to Immediate Sales
Chatway is amazing. Super easy to understand and install. Within hours of adding it my website, a customer messaged me which lead to a sale. This has repeated almost daily and usually, if the customer hadn’t had a fast way to get in touch, they wouldn’t have purchased from me. It’s been incredibly valuable for my business and has boosted my customer’s experience tremendously.
PROSChatway is incredibly simple to understand and install.
CONSThe downside of how simple it is is that there aren’t a ton of extra features.
Alejandro
Transportation/Trucking/Railroad, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
5
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed January 2024
Chataway review
Generating quick contact with the customers on our website, to resolve inquiries.
CONSThe mobile application does not notify me when a new chat is active. Only by email. This must be improved.
Roger
Higher Education, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed February 2024
Amazing new Live Chat!
I have just started using Chatway's new Live Chat for our website. This live chat software is a game-changer! The user-friendly interface and seamless communication make it stand out. The team is top-notch and it offers a fresh perspective on communication, and I highly recommend it. Kudos to the team for their dedication to excellence!
CONSSo far i haven't find anything that i don't like.
Reason for choosing Chatway
Because it was free and it has the integration with Duda.,