Comm100 Live Chat vs Pure Chat

Comm100 Live Chat has 103 reviews and a rating of 4.71 / 5 vs Pure Chat which has 314 reviews and a rating of 4.56 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.71 / 5 (103)

4.56 / 5 (314)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 28, 2021

August 16, 2021

Pros/Cons

  • Pros

  • The system is easy to use, the interface looks good and has a lot of functions that you cannot find or are not so well thought anywhere else.

  • It's simple presentation is easy to work with. The customer service has been exceptional as well.

  • Cons

  • Can be too bright on the eyes . It takes a while until you get accustomed to the program and can navigate easily .Other than that ,it`s wonderful .

  • Design could be revisited in regards to the brightness. Performance is a matter that can be reviewed as well, due to slight issues popping up occasionally.

  • Pros

  • Great interface, you can customise the live chat to quite a large extent, it's easy to use and set up

  • Easy to use, great features to motivate conversions.

  • Cons

  • Live chat widget design is bit outdated otherwise tool is great.

  • The interface could be a little more user friendly and more options to customise front end would always be appreciated

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos