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Contact Center Chat Alternatives

Contact Center Chat

Contact Center Chat Alternatives

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Alternatives
Zendesk Suite
Zendesk Suite

Zendesk is a cloud-based help desk management solution offering customizable tools to build customer service portal, knowledge base and online communities. The solution offers a customizable front-end portal, live chat features and integration with applica...Read more about Zendesk Suite

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WhatsApp
WhatsApp

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for ...Read more about WhatsApp

Slack
Slack
FrontRunner 2024

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, trans...Read more about Slack

Text Request
Text Request
FrontRunner 2024

Text Request is the business texting platform built to ignite customer engagement. We’ve crafted plug-and-play messaging solutions to your everyday communication problems, so you can cut through the noise and connect with customers anytime, anywhere. Text ...Read more about Text Request

LiveAgent
LiveAgent
FrontRunner 2024

LiveAgent is an online Help Desk solution for e-commerce businesses at the small and midsize levels. The platform offers live chat application, ticket management, online self-service portals, and change and license management, all as either in-suite or sta...Read more about LiveAgent

LiveChat
LiveChat
FrontRunner 2024

LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive, easy to use, and fully customizable, to naturally blend in with any website. With a number of features ins...Read more about LiveChat

get.chat
get.chat

get.chat is a messaging solution that enables multiple users to access the same WhatsApp number and it can be integrated with CRM solutions or sales platforms such as HubSpot, Salesforce, Pipedrive, and more… get.chat’s Team Inbox is ideal for businesses ...Read more about get.chat

tawk.to
tawk.to
FrontRunner 2024

tawk.to is a live chat software designed to help businesses communicate with clients and website visitors to deliver customer support. Key features include canned responses, offline forms, website visitor tracking, customizable branding, file sharing, scre...Read more about tawk.to

Freshdesk
Freshdesk
FrontRunner 2024

Freshdesk is a cloud-based customer service software that helps businesses provide effortless service across every customer touchpoint. Freshdesk empowers businesses to monitor customer conversations across email, phone, chat, social media and instant mess...Read more about Freshdesk

Intercom
Intercom
FrontRunner 2024

Intercom is the only complete Customer Service solution that provides a seamless customer experience across automation and human support, delivering increased customer satisfaction while reducing costs. We're building a future where most customer conversat...Read more about Intercom

Chatway
Chatway

Chatway is a user-friendly live chat application designed to help businesses enhance communication with customers. It enables clients to connect and interact with businesses from any location and at any time by utilizing the live chat button integrated int...Read more about Chatway

Tidio
Tidio
FrontRunner 2024

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online assets. Additionally, it in...Read more about Tidio

2Chat
2Chat

2Chat is a WhatsApp automation software designed for small teams managing sales, marketing, and customer support conversations. The software connects with existing WhatsApp numbers through a simple QR code scan, eliminating the need to transfer numbers. It...Read more about 2Chat

Bitrix24
Bitrix24

Bitrix24 is an online workspace for small, medium, and large businesses. It features over 35 cross-integrated tools, including CRM, tasks, Kanban board, Gantt chart, messenger, video calls, file storage, workflow automation, and more. Additionally, Bitrix2...Read more about Bitrix24

Zoho Desk
Zoho Desk
FrontRunner 2024

Zoho Desk is a cloud-based help desk solution from Zoho Corporation, catering to businesses of all sizes. Key features include management of customer support tickets, a customer support portal, contract management and report creation. Zoho Desk collat...Read more about Zoho Desk