Crisp vs LiveHelpNow

RATING:

4.5

(108)

Crisp has 108 reviews and a rating of 4.53 / 5 stars vs LiveHelpNow which has 73 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (108)
4.6 (73)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 10, 2024
June 8, 2022
Pros/Cons
  • Pros

  • Very easy to use and friendly user interface. Much more intuitive to configure compared to others.
  • I love that they have jam packed it with all the features you'd pay much more money from at Intercom. It's what got me interested in the first place.
  • Cons

  • I only stopped using it because my needs evolved and I found a cheaper alternative.
  • The only problem I had was an accidental duplicate site being created.
Read all user reviews
  • Pros

  • The customer support live chat from Live Help is awesome. Quick response to your questions.
  • The ease of use, very easy to navigate with. Love how we can add candid response helps with quicker chats.
  • Cons

  • It is little bit difficult to apply roles to each agent.
  • There are very few things that we could complain about with the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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1 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos