Drift vs Userlike

Drift has 150 reviews and a rating of 4.5 / 5 vs Userlike which has 633 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Drift

Userlike

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.50 / 5 (150)

4.61 / 5 (633)

Ease-of-Use

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

Functionality

4.5 / 5

Last Review Written

March 3, 2021

January 26, 2021

Pros/Cons

Pros
It was great to be a user of certain websites and products that had the Drift AI at hand, It was able to answer any questions I had about the product, and also scheduled a demo of that product for me.
The tool is easy to use and allows us to quickly onboard our users. The chat workflows are intuitive, and I love how easy it is to build bots to streamline communications

Cons
The web app ( dashboard ) is too slow to load initially but the chat is super fast and reliable. I wish they had android sdk to initiate conversation within the application.
The iPhone app is not always as responsive as I'd like - better notifications would help - but on the whole, my experience with Drift so far has been overwhelmingly positive.

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Pros
Easy to operate and set up. Fast chatting and simultaneous chatting with several customers is possible. The tool has always been available and fully usable. Clear purchase recommendation!
The tool works very fast. It is easy to use. When i Need help i get help . Often i talk tolk to customers, who are very happy abaut thios Option of Chat.

Cons
- for smaller businesses there are nearly too many options for the configuration, but the fast customer service could solve all my questions
I don't find anything so far. may be creating script can be done while creating the account. otherwise everything looks fine.

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Pricing

Pricing Range

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