# elastic Software Reviews, Demo & Pricing - 2026

> Review of elastic Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/live-chat/elastic-profile

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Overview

# elastic 2026: Benefits, Features & Pricing

Wondering if elastic is right for your organization?

Our Chatbot Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    

## Overview

elastic

5.0

[(3)](https://www.softwareadvice.com/live-chat/elastic-profile/#reviews)

Pricing

Starting at $275.00 per month

### About elastic

Elastic is an omnichannel chatbot platform for automated customer engagement. The platform enables businesses to deploy AI-powered bots on various channels, including WhatsApp, Facebook Messenger, Instagram and Google My Business, to engage customers. Elastic caters to organizations across industries like retail, banking, insurance, travel and more.

The platform comes with conversational chatbots that leverage AI to understand customer queries and respond instantly. Key features include live chat to enable real-time conversations between customers and human agents. There is also a visual, no-code bot builder to create flows and deploy bots easily.

Elastic provides pre-built, customizable solutions for different industries to accelerate adoption. Users can integrate Elastic with existing CRM, analytics and marketing tools using APIs for greater value. The platform supports multilingual bots to serve global audiences and advanced capabilities like video chat and ChatGPT integration help boost customer experience.

Wondering if elastic is right for your organization?

Our Chatbot Software selection experts can help you in 15 minutes or less.

## elastic User Interface

## Popular elastic Alternatives

Main Product

elastic

5.0

[(3)](https://www.softwareadvice.com/live-chat/elastic-profile/#reviews)

Ratings Breakdown

-   5.0Ease of use
-   5.0Value for money
-   5.0Customer support
-   4.67Functionality

Pricing

Starting at $275.00 per month

Get Price

Alternative Product

[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)

4.5

[(3055)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)

Ratings Breakdown

-   4.54Ease of use
-   4.39Value for money
-   4.37Customer support
-   4.30Functionality

Pricing

Starting at $19.00 per month

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Wati](https://www.softwareadvice.com/mobile-marketing/wati-profile/)

4.6

[(203)](https://www.softwareadvice.com/mobile-marketing/wati-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.32Value for money
-   4.24Customer support
-   4.47Functionality

Pricing

Starting at $59.00 per month

Get Price

Alternative Product

[Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

4.7

[(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/)

Ratings Breakdown

-   4.66Ease of use
-   4.48Value for money
-   4.63Customer support
-   4.61Functionality

Pricing

Starting at $24.17 per month

Get Price

Alternative Product

[Celoxis](https://www.softwareadvice.com/project-management/celoxis-profile/)

4.4

[(375)](https://www.softwareadvice.com/project-management/celoxis-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.41Value for money
-   4.52Customer support
-   4.33Functionality

Pricing

Starting at $10.00 per month

Get Price

## elastic Pricing and Plans

Starting price: $275.00 per month

Free Trial

Free Version

Basic

$275.00

usage based, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## elastic Features

-   Popular features found in Chatbot
    
    AI/Machine Learning
    
    Automated Responses
    
    Chatbot
    
    Code-free Development
    
    Customer Support
    
    For Sales/Marketing
    
    Natural Language Processing
    
    Pre-Configured Bot
    
    Query Suggestions
    
-   More features of elastic
    
    AI Copilot
    
    API
    
    Automated Routing
    
    Canned Responses
    
    Chat/Messaging
    
    CRM
    
    Drag & Drop
    
    File Sharing
    
    Intent Recognition
    
    Lead Capture
    
    Lead Qualification
    
    Live Chat
    
    Mobile Access
    
    Multi-Channel Communication
    
    Multi-Language
    
    Proactive Chat
    
    Tagging
    
    Transfers/Routing
    
    Workflow Automation
    

## elastic Integrations

WooCommerce

Integration rated undefined from -1 review

Stripe

Integration rated undefined from -1 review

Slack

Integration rated undefined from -1 review

Mailchimp

Integration rated undefined from -1 review

Twilio

Integration rated undefined from -1 review

Intercom

Integration rated undefined from -1 review

See all 8 integrations

## elastic User Reviews

Overall Rating

5.0

Ratings Breakdown

5

100%

4

0%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.7

Have you used elastic and would like to share your experience with others?

Renerose E.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used monthly for less than 12 months

Reviewed May 2023

\[sensitive content hidden\] Is a Superstar

5

The promptness of customer service team is 5 star. \[sensitive content hidden\] is a superstar! She is alway available whenever I have questions or needed some help.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

The system is easy to use and with realtime tracking that allows you to see the progress of your campaign.

Cons:

Uploading database could still be improved

Read More

FN

Farha N.

Verified reviewer

Biotechnology

2-10 employees

Used monthly for free trial

Reviewed May 2023

Excellent AI Chat bot

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Functionality

Pros:

Product easy to use , have multiple channels integration

Cons:

The interface is not catchy , should have more helpful videos and tutorials

Read More

Sj

Sheena j.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 12 months

Review source

Reviewed May 2023

Easy to manage AI chatbot

5

24/7 availability and good customer management.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

4

Functionality

Pros:

Easy to manage and deploy on other platforms

Cons:

Mobile application can improve the options ,like desktop option

Read More

Showing 1 - 3 of 3 Reviews

## Other Top Recommended Chatbot Software

[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)

**4.5** (3055)

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**4.6** (1392)

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[Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/)

**4.7** (590)

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[ExecVision](https://www.softwareadvice.com/crm/execvision-profile/)

**4.3** (348)

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