It is an excellent option for organisations who want to rapidly and simply establish a chat service because it is simple to use and navigate.

Although certain restrictions may be associated with your specific plan, there is generally nothing to complain about. Something that used to bother me no longer occurs.

Chat has greatly improved our customer service and sales operations, leading to higher customer satisfaction and more conversions, thanks to its user-friendly UI and robust functionality.

Overall, Get.chat is a comprehensive customer service solution that provides businesses with the tools they need to interact with customers and provide a better customer experience.

Collaboration and texting through this product is effective and all the projects files and workflow management this platform offers the best and productive capabilities.

Chat is that it doesn't offer as many features as some of its competitors. The chat history is limited, and there aren't many customization options.

Overall, get.chat is an amazing live chat platform that I highly recommend.

Overall it has a good User-friendly interface, Get.chat is a great live chat platform.

I've had a pretty good overall experience with get.chat. I discovered it to be a very user-friendly, dependable, feature-rich platform at a very reasonable cost.

Get.chat is an incredibly user-friendly platform that provides excellent customer support. Setting up a conversation is easy, and the intuitive interface makes it easy to find the features you need.

Get.chat is a fantastic application that makes it simple to integrate Whatsapp Business with other products in order to guarantee effective and trustworthy customer care delivery.

It has a nice API which integrates with WhatsApp and allows instant messaging.

Most I like its easy to use and easy to communicate with each other and the best part is all data will be completely safe.

Chat are its most notable features. Customers can easily start discussions and enquiries because the programme smoothly connects with our website.

Overall experience is very good with get.chat application. It has a very good customer support.

It has been a wonderful experience for me and has lived up to every anticipation I had when I started using it.

Have enough customization and flexibility thats fit all needs required. Nice integration with other apps is available eg gmail,slack ,hubspot etc.

Fantastic tool for Whatsapp Business integrations.

Instant messaging feature , high user friendly in nature and cheaper cost compared to current market standards.

Get.chat is an outstanding tool that allows easy integration of Whatsapp Business with other products to ensure efficiency and reliable delivery of customer services.

It only has a monthly purchase package plan. The plan is quite expensive especially to the low level businesses and the upcoming organizations.

A great chatbot that has a great customer service and perfect interface.

Get.chat is the best chat platform I have ever used,I will start with the user interface it is very simple,friendly and fast.

I think Get.chat's connection features are among of its best features. Prominent CRM and support helpdesk solutions like Zapier, Salesforce, and Zendesk are simple to integrate with the programme.

This can be particularly helpful for businesses that need to provide quick and responsive customer support.

It's was an great experience which iam sharing with you.I gonna suggest to all my friends and famy member.

The software is very easy to use and collaborate and it very well connects with JIRA, Google Drive.

It has given me an excellent experience and has been able to meet all the expectations i had when i was implementing.

Easy to use and helps in solving issue in real time.

Another great feature I love is its flexible pricing model.

Using get.chat its simple to chat across different Engineering project employees and the customer support functionality and the Mobile accessibility is more impressive.

The system interface is intuitive and user-friendly and the dashboard is well organized making it an easy to use product for anyone without necessarily having any technical skills.

Chat is an excellent live chat platform for customer engagement. It’s easy to use and offers powerful features that make it ideal for help desks and customer service teams.

The customer service is top-notch, and I love that I can access it from any device. The help desk needs some improvements, but it's still a great tool I use regularly.

I most like about this software is using the account in different devices which help provide the faster response to client queries as there are more users to respond.

The customer service team is also very helpful, responding quickly to my questions and providing great support.

Yes, it is very easy to use. Even a novice can use it.

Getchat is user friendly tool which comes with an intuitive interface for both administrator and end-user making it easy to set up and navigate.

Creating a join link is quick and instant and on the side of participant is just clicking the shared link. Has an ability of using the meeting recording features as well as screensharing.

My get.chat experience has been by far been wonderful.

In the beginning we had problems with frequent disconnection of the number, being necessary to do countless procedures to get it working again. This problem was later resolved.

Restricted integrations: Get. Chat does integrate with a few well-known programmes and platforms, but there aren't many others.

Due to limited user seats, we cannot respond to a large number of queries at once.

It is a powerful chatbot that can be used to automate customer support, answer questions, allow user to chat in Realtime with file sharing also.

The ready-made solutions were fantastic. We have been able to provide timely and accurate responses to the questions of our audience members.

Too sluggish, the platform may become unresponsive if more than 200+ customers are waiting in line. Otherwise, it will be fine.

It also allow integration of Whatsapp Business account with Google Drive and thus it is easy to share files stored in the Drive directly through WhatsApp Business.

The first impressions of the software are of excellent support, interesting and well-presented content, and a consistently professional manner.

I like this app and was first introduced to it when I joined a technical support team. It is fast and reliable and has a nice interface which is easy to navigate.

I liked it because it has this great feature of integration with other software like google drive.

Love that it's user friendly and was very easy to set up. It is real easy to communicate with other team members.

Slack is refined, clean, and very user friendly. It integrates with many other tools in our stack and always offers a great experience.

The different channels help to keep conversations organized. The fun features make this instant messaging fun and add flair.

When te connection is down, the messages stay grey and after some minutes, they fail, so sometimes the internet connection come back and those failed messages are sent after the previous ones.

Overall, I'd say that once a company is used to the mechanisms and abilities of slack, it has the potential to do a lot of good. Once comfortable with it, it is quite efficient and enjoyable.

The best thing about Slack is the ease of use and the ability to communicate quickly and effectively across multiple teams/projects.

I love the feature that allows you to pin links to the header of a channel making it easy for others to access certain documents. In addition,  The Slackbot is a great help tool.

It's really useful, practical and easy to use. Great way to communicate and even fun because you can add your own emogi and use giphy.

It is super user friendly and able to navigate through the platform with ease. It has been money well spent and has helped our business flourish.

I recommend it to everyone I know. More people should use it! perhaps invest more on marketing so that it is more popular among crowds.

The best thing about this software is its easy to use and very useful functions. I love being able to select groups to notify or send announcements easy, essentially getting rid of email.

The only thing that I dislike is that I can easily get distracted by the notifications.

What is nice about slack is that you can have multiple channels based on what the communities interests are and that tagging people in messaging is really helpful.

After working in companies that used popular but non ideal instant messaging apps, having a solution as Slack for messaging the team is a lifesaver.

This software is the best source of communication because here are chatting opportunity is always free and reliable.

Allows superb enterprise-level communication. Integrates with other software seamlessly and allows productivity to be maximized.

It has been a great experience, and customer service is helpful and friendly. It is the perfect software to keep in touch given the difficulties of 2020.

Overall it's good, fast and very user friendly once you start using it you will love this app.

Webhooks are incredibly useful. Custom emojis are great for teams to develop a fun atmosphere.

From keeping message history to other basic necessities, Slack charged for a lot of it. Comparing it to Discord, it cannot compete.

Super light and easy to use interface. Integration services with Google apps (Calendar, Sheets, etc) are excellent and seamlessly integrated into the conversations.

I love the look and how it is comfortable in the eyes. Functional in all aspects especially the integration with other apps that we use like Time Doctor and Asana.

You can easily confuse groups your in and comment something to the wrong team ( I've done it on many occasions) and confused the heck out of some coworkers.

Euro

get.chat is a messaging solution that enables multiple users to access the same WhatsApp number and it can be integrated with CRM solutions or sales platforms such as HubSpot, Salesforce, Pipedrive, and more…

get.chat’s Team Inbox is ideal for businesses that communicate with their clients through WhatsApp and receive a high volume of messages daily or monthly. The solution makes it easy for businesses to give multiple agents access to the WhatsApp inbox, automate workflows, and sync contacts between WhatsApp and any other CRM or sales platforms that they’re using. 

Benefits:
- A user-friendly messaging interface for WhatsApp Business API.
- A shared team inbox that gives multiple agents and multiple devices access to the same WhatsApp number.
- Easy integration with HubSpot and google contacts
- Ability to integrate WhatsApp with any connection that is available on Zapier such as: Pipedrive, Salesforce, google sheets, Gmail, Slack, Jira, Microsoft Excel, HubSpot, Intercom etc..)
- WhatsApp Business API from 360dialog (Official WhatsApp Business Solutions Provider)
- GDPR compliant

Requirements:

In order to be able to use the get.chat’s WhatsApp shared inbox, a WhatsApp business API key is needed. This is usually provided with the bundle or the price plans. However, there are a few requirements to acquire the API and these are set by Meta (Formerly known as Facebook):

- A phone number that is not linked to any other WhatsApp account ( WhatsApp Business App or the WhatsApp application. Please note that the account needs to be deleted and not the application.
- A Facebook page and a Facebook Business account 
- Admin access to the Facebook Business account
- A website that displays the company’s business model or the products and services it sells.  
- The business and its website mentioned in point number 4 should be compliant with WhatsApp commerce’s policy in order to pass the Facebook business verification process. 





LongDescription

Collaboration Tools

File Sharing

Real-Time Chat

Real-time Consumer-facing Chat

Support Ticket Management

File Transfer

Contact Management

Mobile Access

Proactive Chat

Transcripts/Chat History

Real-Time Notifications

Workflow Management

Chat/Messaging

Customizable Branding

Auto-Responders

Tagging

Third-Party Integrations

Canned Responses

Live Chat

Document Storage

Email Management

Website Visitor Tracking

Reporting/Analytics

Customer History

@mentions

Search/Filter

€49 Plan:
- Shared web Inbox (Can be accessed by 5 parallel agents) 
- WhatsApp Business API Account (by 360dialog)
- HubSpot Integration
- Zapier Integration 
- 1,5 Million message storage + 5 GB.

€99 Professional plan :
- Shared web Inbox (Can be accessed by 20 parallel agents)
- Professional WhatsApp Business API Account (by 360dialog)
- HubSpot Integration 
- Zapier Integration
- 1,5 Million message storage + 5 GB. 

Free/€0 for 360dialog subscribers :
- Shared web Inbox (Can be accessed by 20 parallel agents)
- Professional WhatsApp Business API Account (by 360dialog)
- HubSpot Integration 
- Zapier Integration
- 1,5 Million message storage + 5 GB.






Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

get.chat

Documentation

Videos

US Dollar

Slack is a cloud-based project collaboration and team interaction tool designed to facilitate communication across organizations. The solution caters to various industries, including media, research, technology, education, financial services, retail, transport, and logistics.


Slack provides public channels for members across organizations to start conversations. Private channels enable interaction within smaller teams, and direct channels help send messages directly to colleagues.


Slack incorporates feeds from social media into the application and blends them with ongoing conversations in various channels. Files such as PDFs, images, documents, and spreadsheets can be shared via drag and drop.


Slack archives messages, notifications, files (as well as the contents of files) and projects, all of which can be searched for later. Slack allows users to customize their notifications and reduce their scope. All changes are reflected in the native applications available for iOS and Android.



Commenting/Notes

Milestone Tracking

Messaging

Surveys & Feedback

Meeting Management

Two-Way Audio & Video

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Activity/News Feed

Video Chat

SSL Security

Single Sign On

Project Planning/Scheduling

Project Management

Real Time Synchronization

Communication Management

Brainstorming

Call Recording

Calendar Management

Full Text Search

Presentation Streaming

Group Management

Call Routing

Testing/QA Management

Audio / Video Conferencing

Audio Calls

Notes Management

Screen Sharing

Compliance Management

Real-Time Data

Discussions/Forums

Agile Methodologies

Two-Factor Authentication

Issue Management

Call Conferencing

Real-Time Updates

Video Support

Percent-Complete Tracking

Alerts/Notifications

Traditional Methodologies

Multi-User Collaboration

Time & Expense Tracking

Authentication

Reporting/Project Tracking

Billing & Invoicing

For Sales Teams/Organizations

Team Chat

Interaction Tracking

Two Way Audio & Video

Budget Management

Usage Tracking/Analytics

In-App Training

Prioritization

Remote Access/Control

Video Conferencing

Communications Management

Drag & Drop

Remote Support

Archiving & Retention

Onboarding

Task Management

Document Management

Member Directory

Multi-Channel Communication

Knowledge Base Management

For Small Businesses

Productivity Tools

Content Delivery

Content Management

Screen Capture

Screen Recording

Audio Capture

Reporting & Statistics

Slack is available across three premium tiers with pricing based per user per month, outlined below:

Standard Plan: $6.67/user/month (billed annually) or $8.00/user/month (billed monthly)

Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)

Enterprise Grid: contact Slack for custom pricing details

get.chat vs Slack

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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