HappyFox Chatbot was created to help businesses of all sizes improve their customer service operations. The application is user-friendly and customizable, allowing businesses to build personalized chatbots to respond to their customers with relevant FAQs and other important information. HappyFox Chatbot provides robust reporting and analytics functionalities, allowing businesses to track customer behavior and other key metrics. The chatbot is designed to automatically escalate issues to available agents where human intervention is required.