Top Recommended Alternatives to HelpCrunch

Find the best HelpCrunch alternatives and competitors. Take an in-depth look at 15 popular Live Chat platforms to find out which one is right for your needs. Discover how these Live Chat software products compare to HelpCrunch when it comes to features, ease of use, customer service and support, and real user reviews.

LiveHelpNow

LiveHelpNow multi channel help desk/call center software facilitates real-time customer service communications via the following channels: Live chat, Chat Bot, SMS/Text, Email, Facebook, VoIP(Phone) as well as provides abilit Read more

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Front

Front is a customer communication hub that allows companies to offer tailor-made service at scale. We combine the simplicity of the email inbox with the automation and insights of a CRM. Behind the scenes, teammates from all depar Read more

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Nextiva

Nextiva is a platform that brings communications together with business applications, intelligence, and automation. This helps businesses communicate and build deeper connections with their customers. The platform brings all Read more

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Avochato

Avochato is a messaging and reputation management solution designed for companies of all sizes. It offers customer review management, response management, review monitoring and reporting functionalities within a suite. The product Read more

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Genesys Cloud CX

Genesys Cloud CX creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Designed to provide exceptional experiences for your customers and employees, it deploys quickly, is intuitive to use Read more

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EngageBay

EngageBay is an integrated marketing, sales, support and CRM solution designed to help small to midsize enterprises acquire, engage and convert website visitors into customers. The cloud-based platform lets businesses use marketin Read more

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NABD System

NABD is a cloud-based help desk solution that caters to businesses of all sizes. It helps companies in varied industry verticals including finance and accounting, education, manufacturing and retail, travel, non-profit organizatio Read more

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UseResponse

UseResponse is a Cloud-based and Slef-Hosted customer support solution that provides users with customer service tools and customer feedback solution. It features a Help Desk Ticketing Solution, Feedback Community System, Knowledg Read more

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Fleep

From idea to execution, Fleep helps teams collaborate and coordinate on projects using built-in messaging, file-sharing, and task management tools. With Fleep, teams can stay connected and discuss ideas on any specific topic, proj Read more

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Acobot

Acobot is a cloud-based conversational AI platform that offers intelligent chatbots for e-commerce and online retailers to help boost online sales. In addition to AI, Acobot offers e-commerce capabilities to help grow and power on Read more

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GoSquared

GoSquared is a cloud-based live chat solution that enables businesses of all sizes to communicate with customers. The platform combines marketing automation, CRM, live chat and analytics, while helping users capture and manage lea Read more

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Wix Answers

Wix Answers is the next-gen customer support solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all channels. Read more

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ICE Click-to-Chat

ICE, also known as Integrated Customer Engagement, is a customer engagement platform created by Enterprise Technology Solutions. It is primarily a live chat application featuring browser-based chat and email communication platform Read more

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Sparkcentral

Sparkcentral by Hootsuite is an automated messaging distribution (AMD) platform that improves customer service operations across all digital platforms. Primarily catering to energy, hotel, food and beverage, banking, insurance, me Read more

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Certainly

Certainly is a cloud-based chatbot solution for e-commerce, webshops and customer care centers. The solution provides Conversational Artificial Intelligence (AI) enabled chatbot for sales, marketing, human resource and management Read more

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