# Ideta Software Reviews, Demo & Pricing - 2026 > Review of Ideta Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/ideta-profile --- [Home](https://www.softwareadvice.com/) / [Conversational AI Platform Software](https://www.softwareadvice.com/live-chat/conversational-ai-comparison-comparison/) / Ideta Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/live-chat/ideta-profile/alternatives/) # Ideta 2026: Benefits, Features & Pricing Wondering if Ideta is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Ideta 4.8 [(53)](https://www.softwareadvice.com/live-chat/ideta-profile/#reviews) Pricing Starting at €29.00 per month ### About Ideta Ideta is the no-code platform that lets companies easily build powerful AI agents. Multi-AI by design, it supports the latest models from OpenAI, Microsoft, Google, Anthropic, Mistral, XAI and more, allowing you to choose the best model for each use case. Deploy your agents on websites, WhatsApp, Messenger, Instagram, SMS, or through telephony systems like Genesys, Twilio and AudioCodes, as well as via API for advanced automations. Ideta includes native integrations with Salesforce, HubSpot, Zendesk, SharePoint, Jira, Moodle, Stripe, Airtable, Zapier, Google Sheets, and connects any tool through its API bubble. Import documents to build RAG, track sources, test answers and automate updates from your knowledge bases. With function calling, MCP, AI benchmarking and detailed dashboards, Ideta makes it easy to create and scale AI agents at large. Wondering if Ideta is right for your organization? Our Conversational AI Platform Software selection experts can help you in 15 minutes or less. ## Ideta User Interface ## Popular Ideta Alternatives Main Product Ideta 4.8 [(53)](https://www.softwareadvice.com/live-chat/ideta-profile/#reviews) Ratings Breakdown - 4.45Ease of use - 4.83Value for money - 4.86Customer support - 4.70Functionality Pricing Starting at €29.00 per month Get Price Alternative Product [UChat](https://www.softwareadvice.com/live-chat/uchat-profile/) 4.9 [(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/) Ratings Breakdown - 4.63Ease of use - 4.84Value for money - 4.71Customer support - 4.90Functionality Pricing Starting at $10.00 per month Get Price Alternative Product [Fathom](https://www.softwareadvice.com/product/423207-Fathom/) 5.0 [(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/) Ratings Breakdown - 4.95Ease of use - 4.92Value for money - 4.95Customer support - 4.92Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Mindset AI](https://www.softwareadvice.com/product/525825-Mindset-AI/) 4.9 [(15)](https://www.softwareadvice.com/product/525825-Mindset-AI/reviews/) Ratings Breakdown - 4.80Ease of use - 4.87Value for money - 5.0Customer support - 4.67Functionality Pricing Starting at £30000.00 per year Get Price Alternative Product [Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/) 5.0 [(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/) Ratings Breakdown - 4.87Ease of use - 4.69Value for money - 4.83Customer support - 4.84Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/) 4.8 [(80)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/) Ratings Breakdown - 4.74Ease of use - 4.34Value for money - 4.25Customer support - 4.61Functionality Pricing Starting at $16.67 per month Get Price ## Ideta Pricing and Plans Starting price: €29.00 per month Free Trial Free Version Basic €29.00 per feature, per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Ideta Features - Popular features found in Conversational AI Platform Chatbot Code-free Development Intent Recognition Live Chat Multi-Language Pre-Configured Bot Speech Recognition - More features of Ideta AI/Machine Learning API Autoresponders Business Process Automation Canned Responses Collaboration Tools Contextual Guidance CRM Customizable Branding File Sharing Geotargeting Mobile Access Multi-Channel Communication Natural Language Processing Natural Language Search Offline Form Personalization Proactive Chat Real-time Consumer-facing Chat Reporting/Analytics Sentiment Analysis Single Sign On Social Media Integration Speech Synthesis Third-Party Integrations Transcripts/Chat History Transfers/Routing Virtual Personal Assistant (VPA) ## Ideta Integrations Slack Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review ChatBot Integration rated undefined from -1 review Meta for Business Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review See all 25 integrations ## Ideta User Reviews Overall Rating 4.8 Ratings Breakdown 5 75% 4 25% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.8 Customer support 4.9 Functionality 4.7 Have you used Ideta and would like to share your experience with others? Daniel H. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed May 2022 A Powerful AI Chat Bot that finally seems easy enough to build. 4 I am enjoying the learning experience so far, it is much simpler than other bots i've had to programme. Ratings Breakdown 4 Ease of use 4 Functionality Pros: A powerful bot that can integrate all sorts of external company data if needed I like that it is a very visual chat both, both at front and back end. Storing user data like name and email is quite simple Accessing company and bot information is simple. Cons: No Auto Save after clicking off a bubble creation. This is annoying as you have to lean to keep pressing save when it could be simple to have an autosave in place. Videos are useful but annoying. The D1-7 videos really doesn't need the \[SENSITIVE CONTENT\] explaining things to camera, when it is more useful to see what he is talking about with the Screen. Reasons for switching to Ideta I need an AI bot as well as a customer service one, but it will depend how good the customer service side of the app is. Read More NR Natasha R. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed May 2022 Excellent Value & Service 5 Ideta is an extremely powerful chat-bot software that plays a crucial role in the operations of my business. I absolutely love that you can scale this bot to be as simple or complex as you want. In my case, I’ve been using this to capture leads on websites, and to provide support to existing clients. The AI functionality gives this chat-bot a real edge. While I haven’t dived into it too much yet, I’m really happy to have seen use-cases where I can expand on my current bots to improve the experience for my prospective and current clients. I also am very happy with the API integration and functionality, giving me great control over the operations of my bots. The customer support with Ideta is INCREDIBLE – one of the highlights for me, hands down. While there can be a bit of a learning curve to use their system, and there are a few little quirky things about their UI, I feel that they are very committed to the continual improve of this software, and the pros heavily outweigh any minor cons. I couldn’t be more pleased with this purchase, and am very impressed with Ideta. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ideta is a highly customizable software, from the design of the chat to the ability to connect APIs and use AI to create a bot that is 100% suited to your needs. Ideta is extremely generous in its price compared to the offerings; I feel it’s an excellent value. I’ve had to communicate with customer support, and \[SENSITIVE CONTENT\] has been absolutely phenomenal! Ideta supplies a tremendous amount of templates to choose from to help jump-start your bot operation. I love that there is even ecommerce functionality built right in. They seem extremely attentive to their roadmap and continuing to improve the software. I’m really looking forward to the release of the mobile app to easily respond to live chats. I’m very pleased! Cons: There was a bit of a learning curve for me when I transitioned from other chat bots to Ideta. They seem to be working on training materials, but it felt a bit incomplete to me, and I ended up learning how to use the software mostly through their templates and reaching out to support to get some questions answered. As this is a growing software, there can be some glitches from time to time. A notification of these things occurring would be nice (such as an update is being performed to the system, so some glitches may occur and be temporary). There are a few little quirky things with the UI, but nothing to be too picky about. Read More VR Verified Reviewer Banking 1001-5000 employees Used other for less than 12 months Reviewed December 2019 great discovery 4 we are trying to set up a level 1 after-sales service Ratings Breakdown 2 Ease of use 3 Value for money 5 Customer support 3 Functionality Pros: we can use it independently and the assistance is top Cons: too many functionalities which can disturb for administrators Vendor Response Thx for the review ! We'll keep the support great and work on making it easier to use. Replied December 2019 Read More SS Sanjay S. Verified reviewer Civic & Social Organization 2-10 employees Used daily for less than 6 months Review source Reviewed May 2022 Ideta chatbots, AI chatbots, and human takeovers 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: Ideta is a chatbot with enhanced AI features and Live Chat takeovers. It is easy to create and customize a chatbot using Ideta with their no-code approach. There are a few templates to get you started along with guides on how to implement it on your website, Facebook, etc. You can set your flow where the bot can engage the customer after a few seconds. This allows the visitor some time to be acquainted with your product before the chatbot starts converting them into a customer. The human takeover process is seamless. You could use Ideta to handle FAQ, engage your customers, collect information to contact your website visitors again and many other ideas on how to use a chatbot. You could have different chatbots for different webpages and websites. You can easily clone/duplicate an existing bot once you built one, making it super easy to rebrand and reuse previously created bots. Cons: The original language of Ideta was in French, so some older tutorials reference features in French. Likewise, some descriptors appear in French as well, which are easily reportable via their chatbot. The interface is not like other chatbots out there, so there is some adjusting to the new process. Read More VR Verified Reviewer Internet Self-Employed Used weekly for less than 6 months Review source Reviewed January 2023 Great product.. easy to implement and very efficient. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Best solution for anyone who needs chatbots. There is no need for software development knowledge and even if you have that knowledge, this product can help you save time with a ready and efficient solution. It is integrated with several services that allows you to add even more features. Cons: I haven't seen any cons yet. So far everything has worked as expected. Read More IA Ilia A. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 12 months Review source Reviewed June 2022 So many possibilities! 5 We never hoped that one day we could find something so good! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: What we liked the most was the idea that it would allow us to develop an AI that could make multiple conversations for us. Cons: Because the software includes so many features, it took us a while to figure out how to implement all of them. But the manual helped us a lot. Read More Alexandra D. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed May 2022 Chatbot Automation made Easy 5 The Ideta has in-depth video training, that walks you through optimising how you engage with your audience. And everything about the app. These videos are fun, with the company mascot. Overall the team is responsive and very helpful. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: There is no coding required for this Chatbot. Which is awesome. It's easy to set up and you see the conversation flow in the App. This Chatbot uses natural language processing. So Chatbot is not robotic, more conversational. Cons: I would like my CRM to be integrated directly so I could use my existing email sequence. Reasons for choosing Ideta Easy to set up. Read More Manu C. Verified reviewer Retail Self-Employed Used daily for less than 6 months Review source Reviewed May 2022 Finally a chatbot in French, made by a French team! 5 Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I've tested many chatbots but ideta is the only one that is of French origin and that integrates so well into my Ecommerce site. Well thought out, quick to deploy, with a support team that rocks and features that keep evolving. A great purchase that I don't regret! Cons: At the moment, very few things. It's always a little bit difficult to configure a tchatbot but this one is much more easyer than other ones i used in the past! Read More Ngoe M. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 6 months Review source Reviewed May 2022 Very simple and powerfull chatbot 5 Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Chatbot creation, AI discussion bot, No code for local implémentation, learning curve almost 0 Cons: Some bugs on User Interface (sometimes updating data can be annoying if you don't save your button or text) Read More Alexander v. Verified reviewer Marketing and Advertising 2-10 employees Used weekly for less than 6 months Review source Reviewed May 2022 Really good 5 Support is superb. They are very helpful and friendly. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I think the fact that the developers used it first on their own clients and due to that, they know what is needed with a fully functional chatbot. Cons: It is not just this chatbot, it is all chatbots. It takes time to set up but once you took the time to study the features, it is a true gem! Reasons for switching to Ideta Botstar changed its terms. 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