Easy integration with Dialogflow, excellent UI, very supportive and responsive support team.

Well, there's nothing for me that makes me hate kommunicate.

Easy Integration of your chat-bots (I personally use Dialogflow, and the integration happens seamlessly).

My overall experience has been very positive. This is the best tool I found for integrating my chatbot with Dialogflow.

It's easy to configure and use. Also the support team is great.

The support was always friendly and quick to answer my questions. Great price-value factor.

The software and the support team works like a charm. They deliver everything we need to run a chat powered by AI.

Really happy with Kommunicate, it's a great piece of software and works great for my business.

Missing whatsapp integration. Missing a resseler layer (many customers inside one customer).

The most attractive feature of this product to me is the vast options for customization. Also it provides a very intuitive UI to interact with, which saves a lot of time.

The integration with Dialogflow is the feature I was searching at the moment I've found Kommunicate. It is very easy to set up and use.

By far the most easy to use and deploy in your project.

We like it very cost effective good customer support.

Apart from the excellent features that comes packaged with Kommunicate, What i liked most was it's proper documentation making things very clear for people to understand and implement.

This is a quite good combination of both human and bot chat.

It suits perfectly for SMB. It’s very user friendly with outstanding UX/UI.

The support team is ready to answer your questions in a matter of few seconds. If you're still hesitating, get a Kommunicate account and try it for yourself.

It makes life in chat bot creating very lovely. And the features and very amazing.

The best support for me in my websites and blogs was with the help of kommunicate.

The fact that core things didn't work. It was always a struggle.

The core functionality doesn't work despite all their promises. My experience with Applozic / Kommunicate started well and then I was progressively more and more disappointed.

The ease of integration with Dialog Flow was great. Customer Support was excellent as well.

Nice it helps us get Leads directly into CRM system.

The integrations are great. And the user experience is so simple that makes everything easy.

The tools are excellent, the best I've seen, very easy to use.

What I liked the most is that the platform is constantly evolving, and most importantly, the support and proactivity service in resolving doubts or queries is very good.

Advanced in terms of SDK support like they support flutter along with other native app development tools. Nice integration and ever increasing features.

No implementation (yet) of Facebook Messenger and Whatsapp.

Love the customisable options. Favourite thing by far is that kommunicate team has it own chat integrated in the dashboard and if you get stuck or need help you are usally helped within minutes.

Costumization of the chat box but also messages and other cool features that would make it so helpful.

It's awesome as I can serve my customers from anywhere. Another fantastic feature that I love is the flawless integration into the website.

I really love how I can integrate KnowledgeBase and Shopify. It's really easy to share products and articles with our customers right in the chat.

Sometimes I need an answer at the moment and can't wait. This is super convenient and brilliant software.

We're pretty much communicating directly with clients in a super fast, easy manner. It frees up everyone's time and definitely helps us to leave a good impression and make a few extra bucks.

Not only do I love the convenience of chat over phone calls, I also really appreciate the ability to save the conversation for future reference.

Great experience using LiveChat and our customers love booking appointments with it.

The internet is a risky place, and people tend to always be worried about their information being shared.

Livechat is simple and fun. Contains a fair share of customization, it's incredibly professional and I believe it's the base in starting out,especially as a small business.

It is very simple and straightforward with a very clean UI. The chats are easy to follow and all of it is aesthetically pleasing.

On occasion LiveChat will loop in connect mode and stay stuck. I have had customers angry or more angry because they end up having to call anyway.

I Have Used This Less Than 6 Months And Their Features Are Really Good But Not Perfect. If They Can Reduce Their Price Range Maybe The Product Will Worth For Their Benefits.

If you are looking for a reliable intuitive customer support tool that helps you communicate with your clients, Livechat is just that solution.

I have been using this software ever since a  friend recommended it to me and I have been so grateful ever since super easy to use.

We were finally able to find software that integrated with our own. Super stable and easy to integrate.

Live chat is nice because it allows you have have immediate access to customer support and helps resolve issues in a timely manner when you are at work.

Gives you capability to chat with a clients a lot quicker. Keep your clients happy and keep your money happy.

You can also select your own theme to match with the them of your website. Customization support is amazing.

It is very easy to navigate and use. You can easily queue up clients and talk to everyone in good time.

So far it's been great for our rapidly growing company.

There can sometimes be a time lag which may sometimes frustrate customers and decrease employee efficiency.

Perfectly, it made things so easy even though my issue took a while to resolve. They did everything perfectly on their part and were able to due to the ease of use of live chat.

I use this software to help with my typing skills by practicing my speed and accuracy. I use this software daily because it is fun to use and I get better the more I practice.

No sharing of documents is allowed. Sometimes customers get confused or discouraged when we cannot convey the exact details.

Overall, I am quite pleased with LiveChat and believe it is a great solution.

It is great for us to use to communicate effectively. Saves call times and also allows customer service to speak to more than one person at once.

Livechat is a great software for online customer service. It itself has a great customer service.

US Dollar

Kommunicate is a live chat solution that enables businesses to streamline processes related to customer communications, chatbots, contact management and more. Professionals can create a knowledge base with a customizable interface, allowing clients to quickly resolve queries using an FAQ chatbot and the search functionality.


Key features of Kommunicate include training bot on documents and websites with OpenAI's GPT4 model, WYSIWYG editor, lead collection, push notifications, conversation routing and reporting/analytics. It lets users create custom greeting messages for website visitors, set up quick responses to common queries and manage user access permissions. Additionally, businesses can use pre-defined artificial intelligence (AI)-enabled chatbots to communicate with clients and transition from bots to customer service agents during ongoing conversations.


Kommunicate facilitates integration with various third-party customer relationship management (CRM), chatbot building, content management systems (CMS), and more. The product is available on monthly subscriptions and support is extended via live chat, FAQs, phone, email and documentation.



LongDescription

Support Ticket Management

Surveys & Feedback

Code-free Development

For Developers

Transfers/Routing

Customer Database

Offline Form

Natural Language Processing

Self Service Portal

Mobile Access

Proactive Chat

Transcripts/Chat History

Performance Metrics

Intent Recognition

Multi-Channel Communication

Queue Management

Social Media Integration

AI/Machine Learning

Email Management

File Sharing

Knowledge Base Management

Geotargeting

Real-time Consumer-facing Chat

Multi-Language

Alerts/Escalation

Customizable Branding

Chatbot

Speech Recognition

Reporting/Analytics

Pre-Configured Bot

Auto-Responders

Third-Party Integrations

Canned Responses

Live Chat

Virtual Assistant

Lead Capture

Automated Responses

Automated Routing

Customer Support

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

It is based on a number of team members. A 30-day free trial is available. See pricing details below:

Lite: $100/mo; $1000 /yr
Advanced: $200 /mo; $2000 /yr
Enterprise: Please contact Kommunicate for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Kommunicate

Live Online

Documentation

Videos

LiveChat is an all-in-one customer service platform helping brands deliver superb customer service while boosting their sales. LiveChat is intuitive, easy to use, and fully customizable, to naturally blend in with any website. With a number of features inside the app, it’s a powerful tool to win over customers. This customer service software is used by over 37,000 customers worldwide. One of them shared that LiveChat helped them achieve a “5 times higher conversion rate, 50% more leads, and a 16 times higher average session value.” 

With LiveChat, you can expect the following: 
- Happier customers thanks to seamless customer service. With a sneak peek, agents see the questions before they’re sent, and with canned responses, they reply faster. Agents can also supervise less experienced agents to solve a case by sending them suggestions right in chat. 

- More leads thanks to interacting with potential buyers. LiveChat sends automated invitations to chat and can adjust communication based on the data they share. 

- Boosted sales thanks to Product Cards. They allow you to present your products in an appealing way inside the chat. Agents can also browse the store in the LiveChat App and send customers complimentary products based on what’s in their cart. 

- Smooth experience thanks to over 200 integrations. CRM services allow you to keep all the communication inside LiveChat and personalize the communication based on customer info. Ecommerce services like Shopify and BigCommerce, along with payment services such as PayPal or Stripe, allow customers to make orders directly from the chat and make it easy for you to manage the sales process afterward. 

- Greater customer base thanks to being available on customers’ preferred channels. Messaging apps, like WhatsApp and Facebook, allow customers to reach out to you via these channels while you manage all the communication inside LiveChat. It’s much quicker and all the info is in one place.

-  Saved time thanks to automation, including chatbots that handle repetitive questions 24/7. Agents can easily create engaging, conversational experiences using rich, interactive messages.

- Better results thanks to comprehensive reports in LiveChat. With the goals and a sales tracker, you won’t leave your sales and quality of customer service up to chance. You keep track of your team’s performance and spot room for improvement. 

LiveChat is used worldwide by over 36,000 companies from every industry. Companies of all sizes, startups, small and medium businesses, and enterprises recommend it. LiveChat adjusted its features to the needs and capabilities of companies based on many years of experience in the ecommerce and communication field.

File Management

Real Time Analytics

Cataloging/Categorization

Customer Surveys

Access Controls/Permissions

IT Asset Management

Real-Time Monitoring

Customer Service Analytics

Single Sign On

Knowledge Management

Communication Management

Collaboration Tools

Call Center Management

File Transfer

Email Templates

Help Desk Management

Screen Sharing

Sales Reports

Survey/Poll Management

Routing

Support Ticket Tracking

Request Escalation

Real-Time Notifications

Ticket Management

Event Triggered Actions

Visual Analytics

Activity Dashboard

Reporting & Statistics

Website Visitor Tracking

Real-Time Chat

Chat/Messaging

Customizable Templates

Macros/Templated Responses

Interaction Tracking

Feedback Management

Customer History

Tagging

Email Response Control

Search/Filter

Customer Segmentation

SMS Messaging

Real Time Data

Real Time Reporting

Monitoring

Drag & Drop

LiveChat is offered as SaaS - paid recurrently, price depends on number of live chat operators using the service.

LiveChat is available in 4 plans:
Starter - from $20 per seat/month billed annually, or $24 month-to-month
Team - from $41 per seat/month billed annually, or $49 month-to-month
Business - from $59 per seat/month billed annually, or $69 month-to-month
Enterprise - Custom, contact us for pricing details

Kommunicate vs LiveChat

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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