Kommunicate vs LiveHelpNow

RATING:

4.6

(42)

Kommunicate has 42 reviews and a rating of 4.6 / 5 stars vs LiveHelpNow which has 73 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (42)
4.6 (73)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
September 19, 2023
June 8, 2022
Pros/Cons
  • Pros

  • Easy integration with Dialogflow, excellent UI, very supportive and responsive support team.
  • Easy Integration of your chat-bots (I personally use Dialogflow, and the integration happens seamlessly).
  • Cons

  • Well, there's nothing for me that makes me hate kommunicate.
  • Missing whatsapp integration. Missing a resseler layer (many customers inside one customer).
Read all user reviews
  • Pros

  • The customer support live chat from Live Help is awesome. Quick response to your questions.
  • The ease of use, very easy to navigate with. Love how we can add candid response helps with quicker chats.
  • Cons

  • It is little bit difficult to apply roles to each agent.
  • There are very few things that we could complain about with the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

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4 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos