Kore
About Kore
Kore Pricing
Please visit https://kore.ai/contact-us/
Starting price:
$500.00 one time
Free trial:
Available
Free version:
Available
Other Top Recommended Live Chat Software
Most Helpful Reviews for Kore
1 - 5 of 15 Reviews
Sathindu
Computer Software, 10,000+ employees
Used weekly for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Great and easy platform to build chatbots
As overall its a great tool. Nice UI/UX as a developer.
PROSThe user experience as a chatbot developer in kore.ai platform is great. It has all the tools to built the chatbot from the scratch. Even from the prototype stage. Bot flow creation is very easy and it has many advanced features too considering from AI perspective.
CONSI think collaboration can be improved further more. And for the cloud version I could not find a way to use specific version (Because it changes frequently)
Reason for choosing Kore
I have tried several other bot building platforms including big names in the industry. But kore.ai is very easy to work with comparing to those. And has great NLP features.
Vendor Response
Hi Sathindu- Glad to hear that you liked the user experience. Thank you for such amazing feedback and for recommending the Kore.ai Virtual Assistant Platform. Hope you get the most out of it.
Replied April 2021
Will
Information Technology and Services, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Excellent solution for chat automation.
We are using Kore to automate chat generation in order to help recruiters hire great talent.
PROSRobust feature set and thorough training process.
CONSDocumentation can be a bit difficult to wade through at times.
Reasons for switching to Kore
Kore offers greater customizability and deeper technical integration.
Neha
Computer Software, 10,000+ employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed April 2021
Good Platform to work on!
All end user questions are answered by the bot using Kore.ai.
PROSEasy to use. Don't have to write all the code from scratch to execute.
CONSCustomer support is not that good. Difficulties in resolving issue.
Vendor Response
Hi Neha- Glad to hear that you found the Kore.ai Virtual Assistant Platform easy to use. Thank you for your feedback on customer support- we appreciate this, as it helps us improve the experience of valued users like you.
Replied April 2021
Chitrang
Computer Software, 1,001-5,000 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed April 2021
Kore.ai Bots Platform Review
It's very easy to design virtual assistants which could be used for different purposes, the platform already provides the tools over the counter so that a user will not have to sit a design them, you need only care of the business logic which goes in the development of the bot.
PROSThe dialog tasks are very easy to implement, the types of input which are needed are very neatly documented and implemented, all of the options are very to navigate, some of the features like masking, small talk, and basic training is done by the builder itself. It's easy to add channels, use the agent transfer and expose the APIs. Overall a very good experience using this platform.
CONSThe only thing which I feel could be improved is the sidebar on the bot platform, it's very hard to control the options on the sidebar on mouse hover since it keeps going up and down quite frequently.
Vendor Response
Chitrang, we're glad you had a good experience. Thank you for your feedback on enhancing the sidebar on the kore.ai virtual assistant platform- we appreciate this, as it helps us improve the experience of valued users like you.
Replied April 2021
Amila
Computer Software, 1,001-5,000 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2021
Highly recommend for those who are willing to build their own chatbot solutions
With my all the experiences in developing different chatbots using Kore.ai platform, I highly recommend this Kore.ai platform for anyone who are searching for a better Virtual assistant development platform for their purposes.
PROSThe Kore.ai platform provides several strong NLP rich features for the developers which can be used to make their chatbot solutions really powerful. Some features like managing interruptions and multiple requests, handle multiple intents within a conversation, analyse sentiment tones behind user responses, extracting entities from user utterances and many more. And also it's really easy to integrate our developed chatbots with other messaging/chat applications as it supports most of the popular channels such as Messenger, Slack, MS Teams, Skype etc. or even we can easily integrate with our custom web sites/pages as well.
CONSI feel that it would be better if the testing UI is developed as a different module within the platform to make it more usable.