AtomX Live Chat

AtomXDigital deliver automation solutions to achieve multi-fold revenue up take and high customer engagement. Our integrated multi-lingual live chat solution uses live agents to enable real interactions. Customers can reach out for support at any time using their preferred digital channel including Video and audio chat, creating a personalized customer experience. Shorten resolution response times using intelligent automatic routing, ensuring customers are directed to the correct department Using Agent assist feature as a virtual assistant, reduce the time spent looking for information by using existing resources. Suggest the most relevant answers using canned messages to maximize efficiency on up to 5 chats at a time. Give customers the opportunity to get in touch...