From the very first moment LoyJoy supported our exceptional idea of using their platform for the first theatre play turning a chatbot into a stage. We are pretty happy and thankful for all the support, the easy to use platform and Loy Joy's ability to pioneer new ideas!

The user-friendly workflow engine guarantees for quick results and rapid prototyping.

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LoyJoy is a very powerful tool that enables companies to quickly build conversational interfaces and adapt them instantly. Even beginners can build simple dialogs with limited training time. With the home view feature it is possible to build app like interfaces (although that is not an intended scenario). Also it can help as a prototyping tool to bring workflows to live almost in real time.The LoyJoy team is very helpful in case something doesn´t work as intended and responds very quickly. I can highly recommend working with them.

Easy to useQuickly develop dialogs and processesWide range of functionalities that allow to build even complex use cases (although drag&drop programming skills recommended)

The design of text (bullet points, fonts etc.) is somewhat limited due to compatibility with common messengers.

Overall it has been a good experience that has driven our lead generation efforts.

It is extremely easy to setup consumer experiences. The very good customer care makes it very easy also to solve problems related to the customization of the tool with internal needs.

The governance of the tool is not easy, managing access rights of every user involved in the development of consumer experiences can be a time consuming task.

Easy to set-up experiences, that cover numerous demands like lead-generation, surveys, or just to interact with consumers. Well-set-up, the platform can really be fun for consumers, who interact and come back! The team is really nice and engaged to fulfill customers' demands!

No cons, every problem that comes up will be tackled by the support team.

The company really takes care of clients, the tools are very user-friendly. It can also be complicated - but that comes from the range of features it has.

Overall, I don't have any negative points. Perhaps just the fast-changing environment - but that's part of digital.