# CINNOX Software Reviews, Demo & Pricing - 2026 > Review of CINNOX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/maaiiconnect-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / CINNOX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CINNOX 2026: Benefits, Features & Pricing Wondering if CINNOX is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview CINNOX No reviews yet Pricing Starting at $19.00 per month ### About CINNOX CINNOX is a total experience SaaS platform that elevates customer and staff experiences with innovative omnichannel engagement and analytics solutions. CINNOX helps businesses to connect, orchestrate, and securely evaluate all of their customers’ conversational interactions to deliver seamless humanized customer engagement that delights and exceeds expectations. In the post-pandemic world, customer experience is the battleground and businesses need a partner not just to help them navigate the new normal, but to lead the way. So we built CINNOX – by putting the “INNO” in “CX” to help our partners compete and stay on top. Wondering if CINNOX is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## CINNOX User Interface ## Popular CINNOX Alternatives Main Product CINNOX No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Webex Suite](https://www.softwareadvice.com/voip/webex-profile/) 4.4 [(7404)](https://www.softwareadvice.com/voip/webex-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.21Value for money - 4.25Customer support - 4.32Functionality Pricing Starting at $14.50 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14611)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.55Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11529)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## CINNOX Pricing and Plans Starting price: $19.00 per month Free Trial Free Version Digital Commerce $19.00 per user, per month Plan includes: - Unified communications - Enquiry - Screen and file sharing - Audio and Video Conference - Routing rules - Enquiry streaming/transfers - Data visibility - 30 day conversation & report history - 2GB media storage/license Omnichannel Contact Centre $59.00 per user, per month Plan includes: - Everything in Digital Commerce - Omnichannel communication - Telephony capability (PSTN+IP calls) - Audio transcription - Advanced Routing - Virtual Number - Chatbot integrations - Zapier integrations - Open API, Advanced Security - Customisable roles/permissions Read More The Ultimate CX Hub Pricing available upon request Plan includes: - Everything in Omnichannel Contact Centre - Bring-Your-Own-Carrier (SIP in/out) - Up to 100 destinations - Premium Security - Data retention - Complete team structure, roles & permissions - 4GB media storage/ licence, 365-day conversation & report history Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CINNOX Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of CINNOX Access Controls/Permissions Activity Dashboard Activity Tracking API Audio Calls Auto-Dialer Automatic Call Distribution Call Center Management Call Reporting Call Transfer Chatbot Chat/Messaging Collaboration Tools Computer Telephony Integration Conferencing Customizable Branding Customizable Templates Data Import/Export Discussions/Forums Employee Database File Sharing File Transfer Inbound Call Center Inbox Management Interaction Tracking Live Chat @mentions Mobile Access Monitoring Multi-Channel Communication Offline Form Outbound Call Center Presentation Streaming Private Chat Proactive Chat Real-Time Analytics Real-Time Chat Real-Time Monitoring Recording Reporting & Statistics Role-Based Permissions Screen Sharing Search/Filter Support Ticket Management Third-Party Integrations Transcripts/Chat History Two Way Audio & Video User Profiles Video Conferencing Video Management Video Streaming Video Support Voice Mail ## CINNOX User Reviews No Reviews Yet Be the first to review CINNOX ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? Our experts can help you compare CINNOX with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice