--- title: "ManyChat Software Reviews, Demo & Pricing - 2026" description: "Review of ManyChat Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/live-chat/manychat-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Chatbot Software](https://www.softwareadvice.com/live-chat/chatbot-comparison/) / ManyChat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/live-chat/manychat-profile/reviews/)[Alternatives](https://www.softwareadvice.com/live-chat/manychat-profile/alternatives/) # ManyChat Review From $15/month Free version 1 plan Wondering if ManyChat is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview ManyChat 4.6 [(72)](https://www.softwareadvice.com/live-chat/manychat-profile/reviews/) Pricing Starting at $15.00 flat rate per month ### About ManyChat ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through social media platforms and text messaging. Key features include message broadcasting, drip marketing, A/B testing, audience segmentation and lead conversion. The solution comes with a drag-and-drop interface, which allows businesses to design custom chatbots using predefined templates. Employees can use the solution to interact with prospects, capture contact information such as name, email address or phone number and add tags to audience groups as per actions performed. It includes a pause automation feature, which enables agents to stop incoming bot messages for a particular period while communicating with a single subscriber. ManyChat offers integration with various third-party applications such as Google Sheets, Shopify, MailChimp, PayPal, Integromat, ConvertKit, ActiveCampaign and more. It comes with a mobile app for iOS. The solution is available on monthly subscriptions and support is provided via email and documentation. Wondering if ManyChat is right for your organization? Our Chatbot Software selection experts can help you in 15 minutes or less. ## ManyChat User Interface ## Popular ManyChat Alternatives Main Product ManyChat 4.6 [(72)](https://www.softwareadvice.com/live-chat/manychat-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.17Value for money - 3.98Customer support - 4.28Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Systeme.io](https://www.softwareadvice.com/email-marketing/systeme-io-profile/) 4.8 [(2129)](https://www.softwareadvice.com/email-marketing/systeme-io-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.86Value for money - 4.85Customer support - 4.68Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Brevo Marketing Platform](https://www.softwareadvice.com/scheduling/brevo-profile/) 4.6 [(3517)](https://www.softwareadvice.com/scheduling/brevo-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.49Value for money - 4.53Customer support - 4.49Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [MailerLite](https://www.softwareadvice.com/marketing/mailerlite-profile/) 4.7 [(2322)](https://www.softwareadvice.com/marketing/mailerlite-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.71Value for money - 4.77Customer support - 4.54Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [ActiveCampaign](https://www.softwareadvice.com/crm/activecampaign-profile/) 4.6 [(2568)](https://www.softwareadvice.com/crm/activecampaign-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.34Value for money - 4.40Customer support - 4.46Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [ContactPigeon](https://www.softwareadvice.com/product/449834-ContactPigeon/) 5.0 [(301)](https://www.softwareadvice.com/product/449834-ContactPigeon/reviews/) Ratings Breakdown - 4.87Ease of use - 4.88Value for money - 4.99Customer support - 4.89Functionality Pricing Available upon request Get Price ## ManyChat Pricing and Plans Starting price: $15.00 per month Free Trial Free Version Basic $15.00 flat rate, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## ManyChat Features - Popular features found in Chatbot AI/Machine Learning Automated Responses Chatbot Code-free Development Customer Support For Sales/Marketing Natural Language Processing Pre-Configured Bot Query Suggestions - More features of ManyChat A/B Testing Activity Dashboard Chat/Messaging Communication Management Contact Management Customer Database Customer Segmentation Customizable Branding Drag & Drop Email Management Lead Generation Live Chat Machine Learning Mobile App Multi-Channel Communication Performance Metrics Proactive Chat Real-time Consumer-facing Chat Reporting/Analytics Segmentation Tagging Third-Party Integrations ## ManyChat Integrations Make Integration rated undefined from -1 review Klaviyo Integration rated undefined from -1 review Stripe Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Kit Integration rated undefined from -1 review ActiveCampaign Integration rated undefined from -1 review See all 8 integrations ## ManyChat User Reviews ## ManyChat customer ratings - Overall rating: 4.6/5 - Total reviews: 72 ### Rating distribution - 5 stars: 50 reviews (69%) - 4 stars: 17 reviews (24%) - 3 stars: 2 reviews (3%) - 2 stars: 1 reviews (1%) - 1 star: 2 reviews (3%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.2/5 - Customer support: 4.0/5 - Functionality: 4.3/5 --- ### Awesome chatbot tool - Overall rating: 5/5 - Reviewer: Wale A. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2022 - Review source details: This review was submitted organically. No incentive was offered ManyChat helps me attain several marketing goals by engaging customers with Messenger bots; it also helps me get leads and useful data. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros As someone using ManyChat primarily for chatbots, the platform has everything I need. The interface makes it extremely easy to build the most complex flows. Apart from this, there are also powerful marketing tools at your disposal. #### Cons It's hard to find something to complain about, honestly. --- ### Revolutionizing Customer Service with ManyChat Chatbots - Overall rating: 4/5 - Reviewer: Emil L. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered Overall, ManyChat is generally well-regarded as a powerful and user-friendly platform. It has a large user base and a growing number of integrations and partnerships, which can help businesses and organizations get the most out of their investment. However, as with any tool or platform, there may be some potential drawbacks to consider, such as cost, limited functionality, and privacy concerns. Businesses and organizations should carefully weigh the pros and cons before deciding if ManyChat is the right fit for them. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Some of the most impactful features include:1. Automated chatbot flows: You can build automated chatbot flows with ManyChat that can respond to client queries, provide tailored messages, and even manage purchases and payments. Your marketing and customer service operations can be streamlined as a result.2. Segmentation and targeting:With ManyChat, you can build specialized audiences based on a range of variables, including geography, activity, and interests, and then deliver those audiences specific messages. You are thus able to send out communications that are more pertinent and distinctive.3. Integrations: Numerous prominent tools and platforms, such as CRMs, e-commerce platforms, and email marketing software, are available for integration with ManyChat. Your customer service and marketing operations can be made more efficient as a result.4. Visual flow builder: Even if you have little to no coding knowledge, you can easily develop and maintain chatbot flows with ManyChat's visual flow builder.5. Analytics and reporting: The analytics and reporting tools in ManyChat let you monitor your chatbot's effectiveness and pinpoint its weak points.Overall, these features can help businesses and organizations of all sizes improve their customer communications and engagement, leading to increased customer loyalty and satisfaction. #### Cons Businesses and organizations should think about these potential negatives before adopting ManyChat as they would with any product or platform. A few possible drawbacks of ManyChat include:1. Limited functionality: Even while ManyChat offers a wide variety of features and integrations, not all businesses or organizations will find that it is able to suit their demands. Some situations can be better suited to more specialized or sophisticated chatbot platforms.2. Dependence on Facebook: ManyChat is essentially a chat platform for Facebook Messenger, therefore in order to use it effectively, businesses and organizations will need to be well-known on Facebook. Some people might not find this possible or appealing.3. Privacy concerns: Chatbots may raise privacy concerns for certain users, especially if they are being utilized to process orders or payments. To allay these worries, companies and organizations using ManyChat should be open about their data collecting and usage practices.Overall, while ManyChat can be a powerful and useful tool for improving customer communication and engagement, it is important for businesses and organizations to carefully consider their needs and resources before deciding if it is the right fit for them. --- ### Great Software Idea hindered by Bugs and Poor Customer Service. - Overall rating: 2/5 - Reviewer: Kelby C. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Signed up for a free trial a year ago. Saw the potential but wanted to look at other options before committing to the platform. The free trial ended and was charged for months without being able to even log into the service to cancel or use. Was receiving receipts to my business email address but couldn't use that email address to log in/recover my password. Finally figured out it I had to authenticate via Facebook for access. The platform has a lot of great features that don't consistently work. Have reported several bugs and issues that customer support goes overboard with attempting to indemnify themselves from rather than addressing. Adding an additional account caused the primary account to disconnect from Meta and issues for the following week because their system didn't properly interface with Meta Account/Business Manager. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 1/5 - Functionality: 2/5 #### Pros When it works, it's quite effective at turning the activity through our social channels into actual leads and site traffic. #### Cons Unfortunately, it doesn't always work and this has led to turn activity through our social channels into frustrated people and missed opportunities --- ### Love my Bot - Overall rating: 5/5 - Reviewer: Marci M. - Verified reviewer: Yes - Industry: Consumer Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Friendly customer service. Super smooth automation. ManyChat has saved my business when I was unable to answer the phone lines. ManyChat has been a dream come true for this business owner that wears many hats! #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros The live chat option when a client is struggling to get specific information that isn’t programmed into the bot has been priceless. I’m able to help the client seamlessly via live chat.? #### Cons There isn’t anything I don’t like. I like Many Chat and plan to stay with Many Chat as my business grows. #### Reasons for choosing ManyChat Simple Growth set me up with Many Chat and I haven’t had any regrets. --- ### Chatbots made easy but with a tradeoff - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered Very positive. It's a great tool for marketing, advertising, collecting data and automating conversations that are basic and/or very repetitive within your operations/sales funnel. However this isn't machine learning or AI, so if you require more advanced tools you may be better off with other tools or hiring a specialist to develop more capable and flexible options. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros No need of coding knowledge Relatively easy to implement. Great set of tools to launch basic to medium level of chatbots in regards of complexity. Free tools don't feel limited if your trying starting out or have basic needs. Payment tiers are based on your audience/subscriber base so it doesn't feel like your being forced to pay more than what your page needs. #### Cons With the easy to use interface comes a tradeoff in regards of final complexity of what you may deploy. If you're looking for a toolkit that allows you to develop chatbots you might be better off searching for other options. You're tied down to the compatibility options offered at the time by manychat. Bots require to be tied to a social media account. Managing more than one account at the same time may prove cumbersome. --- ### Amazing chat automation tool - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: April 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Helps me automate chat and build engagement with website visitors which is tailored to their responses via the chatbot flow. #### Ratings breakdown - Ease of use: 4/5 - Functionality: 5/5 #### Pros Love that it allows me to customize ManyChat to my brand colours and then add ManyChat to my website via HTML code. You can easily select and choose the pages on my website where ManyChat is to be displayed and where it isn’t. You can preselect for how much the duration of chat pop-up to appear on your website page. Sometimes immediate pop-up feels annoying so I love that they have this option available. They keep on bringing new features and I am excited to try the newest added Instagram dm automation feature. They make it easy to automate the chat flow, which enables you to redirect visitors to pages or lead magnets tailored to their responses in the automated chatbot flow. I like that in addition to the automation of Messages I can manually check and reply to messages from inside my Facebook account itself and don’t need to log in to Manychat once it is set up for automation. #### Cons Setting up chatbot automation has a bit of a learning curve which you need to be patient with if you want to do it yourself rather than delegating it. Not easy to work on ManyChat via mobile app, as compared to the web app. --- ### Smart bots to build your email list and increase your conversions - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: October 2021 - Review source details: This review was submitted organically. No incentive was offered ManyChat offers a lot of options for people who want to engage their audience (and grow their email list). For me, this was the ideal tool to start using bots and it was easier than I expected. ManyChat comes with great features out of the box and templates that make getting started easy. The interface is modern, the software is updated frequently and well-supported. With so many people using this for different purposes, it's also easy to get inspired by other businesses. There's a whole community of ManyChat users that's sharing their strategies and examples. You can learn a lot from that. I certainly did, it has inspired my marketing. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros This is an easy to use chat bot tool that has a lot of features for affordable pricing. It's one of the easiest bot software tools I've used for FB Messenger, and you can also use it for other channels (or a combination), which is really awesome. This smart tool helps creating engaging conversations while boosting your email leads and sales. It's very versatile, unlike other tools. I'm impressed with how well-thought-out this software is. #### Cons I don't have anything that annoys me. It's a solid tool with plenty of documentation so even though I was completely new to bots, I had one up and running quickly. --- ### Manychat the best worker in your company - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: October 2022 - Review source details: This review was submitted organically. No incentive was offered My experience with Manychat its incredible, cause (in my particular case) has open a new way to communicate with our clients. More personal, more clase, more REAL. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros I think the BEST feaute of manychat its the possibility of using broadcast. Cause you can send to all your base of data the información at the same time. #### Cons In the last two months, when you send a flow to one of the clientes, the conversation goes all the way up and you have to go down again wach time, making It a little more difficult to use. --- ### Excellent value for the money - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Real Estate - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: December 2022 - Review source details: This review was submitted organically. No incentive was offered It is simple to use, simple to put into practice, and quite versatile when it comes to making changes. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We chose ManyChat as our website's initial chatbot, and considering its cost, we saw excellent results. The chat comments received from our customers were well received. #### Cons It can occasionally be challenging for it to accurately collect the customer's responses, as it is with most chatbots. --- ### Great tool for marketers - Overall rating: 5/5 - Reviewer: Zane Zdenek V. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2023 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Relatively easy to set up , some tasks are more advanced and you will need time to read through the guides. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the auto responder on Facebook posts #### Cons Didn’t see integration with TikTok . This is something that I would like to use #### Reasons for choosing ManyChat Ease of use, nice and clean look --- Showing 1 - 10 of 72 Reviews [See All Reviews](https://www.softwareadvice.com/live-chat/manychat-profile/reviews/) ## ManyChat Popular Comparisons [Systeme.io vs ManyChat](https://www.softwareadvice.com/live-chat/manychat-profile/vs/systeme-io/)[Brevo Marketing Platform vs ManyChat](https://www.softwareadvice.com/scheduling/brevo-profile/vs/manychat/)[MailerLite vs ManyChat](https://www.softwareadvice.com/marketing/mailerlite-profile/vs/manychat/)[ActiveCampaign vs ManyChat](https://www.softwareadvice.com/crm/activecampaign-profile/vs/manychat/)[ContactPigeon vs ManyChat](https://www.softwareadvice.com/compare/95684-manychat/vs/449834-ContactPigeon/)[HubSpot Marketing Hub vs ManyChat](https://www.softwareadvice.com/compare/95684-manychat/vs/119437-HubSpot-Marketing/) [Compare All Alternatives](https://www.softwareadvice.com/live-chat/manychat-profile/alternatives/) ## Other Top Recommended Chatbot Software [Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/) **4.5** (3058) Recently recommended **0** times [Appy Pie](https://www.softwareadvice.com/artificial-intelligence/appy-pie-profile/) **4.6** (1394) Recently recommended **0** times [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) **4.7** (590) Recently recommended **0** times [Podium](https://www.softwareadvice.com/online-payment/podium-profile/) **4.2** (526) Recently recommended **0** times Stuck Between Options? 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