Supported Operating System(s):Web browser (OS agnostic)
ManyChat is a cloud-based chatbot solution designed to help small businesses drive chat marketing campaigns through social media platforms and text messaging. Key features include message broadcasting, drip marketing, A/B testing, audience segmentation and lead conversion.
The solution comes with a drag-and-drop interface, which allows businesses to design custom chatbots using predefined templates. Employees can use the solution to interact with prospects, capture contact information such as name, email address or phone number and add tags to audience groups as per actions performed. It includes a pause automation feature, which enables agents to stop incoming bot messages for a particular period while communicating with a single subscriber.
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