Messaging Studio
Overview
About Messaging Studio
Messaging Studio is a communication solution for Salesforce tools that helps businesses manage customer interactions across multiple channels via a unified portal. The application sends real-time alerts, which enables agents to respond to messages and ensure compliance with service level agreements (SLAs).
Messaging Studio allows organizations to define different roles and set up user permissions for members across teams and send notifications about incoming customer messages. It includes Einstein Bot Builder, which lets users create and deploy conversational bots to automatically respond to customer queries and gather feedback. Additionally, teams can schedule appointments, share personalized promotions, gather contact information, reduce cart abandonment rate and rec...
Messaging Studio Pricing
Please contact 1440 directly for pricing details.
Free trial:
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Free version:
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Most Helpful Reviews for Messaging Studio
1 Review
Rudra prasad
Design, 1 employee
Used daily for more than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
3
FUNCTIONALITY
4
Reviewed December 2022
How is my experience in messaging studio
PROS
I have been using it for very long time It's easy to texting, live chating etc
CONSeverything is good but one thing is that video call is not so good