Mobile Service Cloud

Deliver frictionless customer service experiences with Mobile Service Cloud. An easy-to-use solution that helps customer service teams to work together via one Agent Inbox. In this inbox, you receive messages from all channels. Engage with your customer through conversations and provide excellent customer service to attain higher customer satisfaction. Use data insights and customer profiles to enrich your conversations and personalize the customer journey to engage with your customers. It is easy to implement with your own CRM, CPD or other important data sources that you use. For your customers, Mobile Service Clouds makes it easy to get in touch with you. Frictionless, fast, personal service - via any channel. Provide 24/7 service everywhere and answer questions ...