# Ocelot Software Reviews, Demo & Pricing - 2026 > Review of Ocelot Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/live-chat/ocelot-profile --- [Home](https://www.softwareadvice.com/) / [Alumni Management Software](https://www.softwareadvice.com/nonprofit/alumni-management-comparison/) / Ocelot Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/live-chat/ocelot-profile/reviews/)[Alternatives](https://www.softwareadvice.com/live-chat/ocelot-profile/alternatives/) # Ocelot 2026: Benefits, Features & Pricing Wondering if Ocelot is right for your organization? Our Alumni Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Ocelot 4.7 [(44)](https://www.softwareadvice.com/live-chat/ocelot-profile/reviews/) Pricing Starting at $15,000.00 per year ### About Ocelot Ocelot is a cloud-based communication platform that helps educational institutes engage with the students and manage counselling, enrollment, retention, wellness and other activities via a unified portal. The platform lets organizations manage one-on-one sessions, discussions, admission assistance, and answer students’ queries via chatbots. Ocelot’s text campaigns allow institutions to send targeted text messages to students, alumni and prospects to improve conversion rate, follow-up on admissions and handle two-way conversations. It offers live chat functionality, which allows advisors to connect with the students/candidates to answer their questions and provide counselling sessions. Additionally, its built-in machine learning and AI algorithms automatically analyze conversations, identify relevant keywords, and store conversation, documents and other data in a centralized knowledge base for future reference. Ocelot supports integration with various third-party applications such as PeopleSoft, Banner, Salesforce, Zoom, and more. Pricing details are available on request and support is extended via phone, email and other online measures. Wondering if Ocelot is right for your organization? Our Alumni Management Software selection experts can help you in 15 minutes or less. ## Ocelot User Interface ## Popular Ocelot Alternatives Main Product Ocelot 4.7 [(44)](https://www.softwareadvice.com/live-chat/ocelot-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.69Value for money - 4.92Customer support - 4.52Functionality Pricing Starting at $15000.00 per year Get Price Alternative Product [Classter](https://www.softwareadvice.com/school-management/classter-profile/) 4.6 [(115)](https://www.softwareadvice.com/school-management/classter-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.58Value for money - 4.71Customer support - 4.59Functionality Pricing Available upon request Get Price Alternative Product [DreamApply](https://www.softwareadvice.com/admissions/dreamapply-profile/) 4.8 [(74)](https://www.softwareadvice.com/admissions/dreamapply-profile/#reviews) Ratings Breakdown - 4.72Ease of use - 4.43Value for money - 4.61Customer support - 4.61Functionality Pricing Starting at €225.00 per month Get Price Alternative Product [Mongoose](https://www.softwareadvice.com/product/249844-cadence/) 4.8 [(64)](https://www.softwareadvice.com/product/249844-cadence/reviews/) Ratings Breakdown - 4.77Ease of use - 4.72Value for money - 4.93Customer support - 4.66Functionality Pricing Starting at $2500.00 per year Get Price Alternative Product [ThankView](https://www.softwareadvice.com/nonprofit/thankview-profile/) 4.9 [(213)](https://www.softwareadvice.com/nonprofit/thankview-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.74Value for money - 4.90Customer support - 4.73Functionality Pricing Starting at $3000.00 per year Get Price Alternative Product [Salesforce.org Education Cloud](https://www.softwareadvice.com/admissions/salesforce-org-education-cloud-profile/) 4.5 [(8)](https://www.softwareadvice.com/admissions/salesforce-org-education-cloud-profile/#reviews) Ratings Breakdown - 4.0Ease of use - 4.17Value for money - 4.14Customer support - 4.63Functionality Pricing Available upon request Get Price ## Ocelot Pricing and Plans Starting price: $15,000.00 per year Free Trial Free Version Basic $15,000.00 per feature, per year No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Ocelot Features - Popular features found in Alumni Management Communication Management Email Marketing Event Calendar Fundraising Management Job Board List Management Member Accounts Member Portal Website Management - More features of Ocelot Admissions Management AI/Machine Learning Alumni Management Application Management Candidate Management Chatbot Community Management Customizable Branding Event Management Faculty/Staff Management Financial Aid Management For Higher Education Housing Management Intent Recognition Live Chat Multi-Channel Communication Multi-Language Natural Language Processing Pre-Configured Bot Proactive Chat Real-time Consumer-facing Chat Reporting/Analytics Screen Sharing Student Information/Records Student Management Third-Party Integrations Transcripts/Chat History Transfers/Routing ## Ocelot Integrations ServiceNow Integration rated undefined from -1 review Oracle PeopleSoft Integration rated undefined from -1 review Salesforce.org Education Cloud Integration rated undefined from -1 review TeamDynamix Integration rated undefined from -1 review Google Analytics 360 Integration rated undefined from -1 review Ellucian Integration rated undefined from -1 review ## Ocelot User Reviews Overall Rating 4.7 Ratings Breakdown 5 73% 4 25% 3 2% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.7 Customer support 4.9 Functionality 4.5 PK Paula K. Verified reviewer Higher Education 1001-5000 employees Used weekly for less than 12 months Review source Reviewed December 2021 Great product and wonderful resource for higher education institutions! 5 Everyone at Ocelot has been professional and very helpful during the implementation process. They are responsive to emails and issues as they arise. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The FATV Get Answers videos provide accurate and up-to-date information to students and visitors to our website. They ensure all videos are compliant with federal regulations and that is a huge benefit for institutions. Students have immediate access to financial aid information and resources by accessing the videos and chatbot functionality, which has improved customer service as questions can be answered 24/7. Cons: Something that could be enhanced is information specifically for graduate and professional students as much of the content is geared toward undergraduate students. Read More BS Bill S. Verified reviewer Higher Education 501-1000 employees Used daily for more than 2 years Review source Reviewed April 2021 Fantastic Company and a Fantastic Product 5 I have been doing business with Ocelot for a number of year. They have been responsive to any needs I have had and proactive in helping us fully utilize the product. We have regular communication with our representative and they keep us fully informed of the enhancements made to the products and how to use them in our environment. A really great and responsive organization! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Ocelot is easy to use and provides the information need by student in a timely, efficient, and helpful way. Ocelot is always improving and making enhancements that better serve and communicate with students. We are extremely satisfied with both Financial Aid TV and the chatbot product. Couple that with the ability to imbed FATV with chatbot and you have a great way to communicate with students on a 24/7 basis. I strongly recommend Ocelot. Cons: None, and if I found any they would most likely be working on incorporating what I need in the product. Read More BW Brian W. Verified reviewer Higher Education 51-200 employees Used daily for more than 2 years Review source Reviewed April 2021 Chatbot and videos 4 It has been good experience and I like the product but looking Togo to the next level Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 3 Functionality Pros: Ease of use, see history of chats, embed videos, staff is responsive Cons: Not easy to go between chatbot and video platform, the chatbot offers a lot of links sometimes without answering the question, I didn’t like when they took away the alternative questions in the chatbot, looking for additional capability with live assistant that no one told me about. Reasons for choosing Ocelot Best product at the time but more competition now Read More SM Sue M. Verified reviewer Education Management 1001-5000 employees Used daily for less than 2 years Review source Reviewed April 2021 OneStop Website 4 Overall experience has been mainly good. It is being used a lot. We would like better metrics, though. I believe we get information about video usage, but in our earlier product we received monthly reports that included how many questions were answered and how many had to be forwarded to us. We were also provided the most common questions as well as suggestions for revisions to questions that couldn't be answered. We were also told that the Chatbot would continue to get smarter (the Artificial Intelligence idea) and would search out website for answers. I'm not sure if that is happening--perhaps because of the limited metrics being provided. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I work in the Financial Aid Office and appreciated all of Ocelot's team members who had a similar background, so they 'get it'. The video library has been awesome to use as well. It was fairly easy to implement. Cons: While we appreciated the many templates offered, we were surprised at how many included verbiage to 'call us.' We are trying to decrease traffic with this product. Reasons for switching to Ocelot Mainly because we were excited about the chat/Artificial Intelligence opportunity. Read More RK Robin K. Verified reviewer Higher Education 10000+ employees Used daily for less than 12 months Reviewed November 2021 Ask \[SENSITIVE CONTENT\] is a Success! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: The ease of implementation; \[SENSITIVE CONTENT\] was is a great asset; being able to provide 24/7/365 questions to our customers; ease of adding addition Q&A Cons: Reporting. I would like to see which questions were successfully answered by the chatbot. I could be using the analytics incorrectly as well. Read More VM Victor M. Verified reviewer Accounting 501-1000 employees Used daily for less than 12 months Reviewed November 2021 Ocelot is the perfect package 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: The powerful AI has the ability to filter and answer questions in multiple languages quickly and effectively. Cons: Integration of third party software could be expanded but it is widely known that they are hard at work implementing more ways to integrate, track, and respond to all inquiries. Read More JG Jennifer G. Verified reviewer Education Management 2-10 employees Used daily for less than 2 years Reviewed April 2022 Great Student Support 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Incorporating the chatbot into our website has allowed us to better serve students and parents as well as cut down on email traffic to our front line. I love checking our transcripts and seeing the chatbot correctly answer questions even when our office is closed. Cons: Utilizing the live chat feature has been less successful. We've found it difficult to have open and multi-task (like you would with a phone call). Read More KS Kyla S. Verified reviewer Higher Education 501-1000 employees Used weekly for less than 12 months Reviewed November 2021 Ocelot Review 5 The over all experience with Ocelot has been great. Simple, easy and straight forward. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software has provided a new way for any individual who is using our website to find an answer easier. If they are not able to find the answer they are able to get to a person who will be able to provide them with the information. It is another route to get information out to people quicker. Cons: I have received a few questions that are not related to my area. However, I have been knowledgeable enough that I am able to provide an answer to the question that someone may have. Read More TK Takeo K. Verified reviewer Higher Education 201-500 employees Used daily for more than 2 years Reviewed November 2021 FATV and Chatbot 5 Communication and implementation with the Ocelot team has gone well. Along with good products, Ocelot has been great to work with. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: It's extremely helpful that Ocelot updates video content based on changes and updates to federal and some state regulations. It also helps that the chatbot integrates those videos into responses. Cons: It would be nice to integrate these tools with others in our industry (i.e. for financial aid offices, partnering with CampusLogic and other similar companies/tools). Read More FG Farrah G. Verified reviewer Education Management 501-1000 employees Used weekly for more than 2 years Review source Reviewed December 2022 Useful if built correctly 4 Ratings Breakdown 3 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: The provides timely responses to inquiries, available 24/7 and based on answers that we provide in advance. Cons: This product is only as good as you build it. If you do not populate answers to questions, users will not find value in using this product. There is upfront investment of time and knowledge needed for this to be helpful to the end user. 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