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> Reviews of Outreach. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Outreach is a good fit for you!

Source: https://www.softwareadvice.com/live-chat/outreach-profile/reviews

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Outreach Reviews

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[Overview](https://www.softwareadvice.com/live-chat/outreach-profile/)

Reviews

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# Outreach Reviews

## Reviews Summary

## Overall Rating

4.4

* * *

## Ratings Breakdown

5

(179)

4

(100)

3

(22)

2

(4)

1

(6)

## Secondary Ratings

Ease-of-use

4.2

Customer Support

4.1

Value for money

4.2

Functionality

4.4

* * *

### Pros

"Outreach's features cover a wide variety of outbound strategies and allow for deeper understanding around meeting analytics, channel and template performance and overall team performance and metric attainment."

"Best in class product vs salesloft or clari in market - functionality, reporting and for sales dev teams this has far more to offer."

"I like that outreach integrates seamlessly with salesforce, is very easy to use and I can send linkedin connections, campaigns, create my templates and also call all from the same platform"

### Cons

"Additionally, even on the admin end the platform can be rigid at times and not as responsive as platforms like Apollo or Salesforce to customized features and data sets."

"Sometimes Outreach can be a little bit complicated and all of the bells and whistles can be overwhelming when you want to complete a simple tasks."

"tends to be a bit buggy; I've had the app crash mid-call which makes for bad client experience"

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Outreach Reviews, Pros and Cons - 2026 Software Advice