Podium vs UJET

Podium has 403 reviews and a rating of 4.42 / 5 vs UJET which has 112 reviews and a rating of 4.49 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.42 / 5 (403)

4.49 / 5 (112)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.5 / 5

Customer Support

4.5 / 5

5.0 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

September 13, 2021

September 30, 2020

Pros/Cons

  • Pros

  • The ease of use is great, I love taking the conversation from the website to texting, and it's great for that. It also makes it pretty easy to request reviews, and so that is great.

  • Easy to use. Love the ability to assign conversations to me so I can seamlessly start answering questions and making appts with customers

  • Cons

  • Set-up was easy however it took use a while to get everyone to use the program as intended. Took a little while to set-up.

  • Sometimes the home page can glitch, but it's always resolved momentarily.

  • Pros

  • I like that it's very easy to use, and it's also fast

  • It's easy to use, and it doesn't require a hard install. It's simple to use and doesn't really require any instructions to be given. So easy a toddler can use it.

  • Cons

  • When it was recently implemented there were multiple disconnections, froze screens and issues like that, but they were promptly resolved.

  • Generally i liked the app but, it is always up about 97% but when it goes off for any reason the team are always on top and will fix the issue ASAP

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos