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> Reviews of Pure Chat. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Pure Chat is a good fit for you!

Source: https://www.softwareadvice.com/live-chat/pure-chat-profile/reviews

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Pure Chat Reviews

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[Overview](https://www.softwareadvice.com/live-chat/pure-chat-profile/)

Reviews

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# Pure Chat Reviews

## Reviews Summary

## Overall Rating

4.6

* * *

## Ratings Breakdown

5

(206)

4

(114)

3

(15)

2

(2)

1

(0)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.5

Value for money

4.5

Functionality

4.4

* * *

### Pros

"Its intuitive interface, proactive chat triggers, and customizable chat widgets allow businesses to engage with customers effortlessly."

"This user-friendly experience enables businesses to efficiently engage with people and provide real-time support, ultimately enhancing people's satisfaction and improving overall communication effectiveness."

"We were using Jivo Chat which just sent a notice that they are doubling their prices, so this is a great alternative."

### Cons

"I also found it odd that a company that sells live chat buttons wouldn't have one on their own site."

"It's not clear how to filter my business IP out of analytics."

"I thinks its the limited functionality in the free version, which may not offer all the advanced features and customisation options available in the paid plans."

* * *

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Pure Chat Reviews, Pros and Cons - 2026 Software Advice