Pure Chat vs Userlike

Pure Chat has 311 reviews and a rating of 4.56 / 5 vs Userlike which has 633 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.56 / 5 (311)

4.61 / 5 (633)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

November 19, 2020

August 20, 2020

Pros/Cons

  • Pros

  • Great interface, you can customise the live chat to quite a large extent, it's easy to use and set up

  • Easy to use, great features to motivate conversions.

  • Cons

  • Live chat widget design is bit outdated otherwise tool is great.

  • The interface could be a little more user friendly and more options to customise front end would always be appreciated

  • Pros

  • Easy to operate and set up. Fast chatting and simultaneous chatting with several customers is possible. The tool has always been available and fully usable. Clear purchase recommendation!

  • The tool works very fast. It is easy to use. When i Need help i get help . Often i talk tolk to customers, who are very happy abaut thios Option of Chat.

  • Cons

  • - for smaller businesses there are nearly too many options for the configuration, but the fast customer service could solve all my questions

  • I don't find anything so far. may be creating script can be done while creating the account. otherwise everything looks fine.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2020

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux