Quiq vs Userlike

Quiq has 35 reviews and a rating of 4.54 / 5 vs Userlike which has 634 reviews and a rating of 4.61 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.54 / 5 (35)

4.61 / 5 (634)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

December 7, 2020

January 26, 2021

Pros/Cons

  • Pros

  • Easy install process, great customer service from the Quiq staff and able to take the texting option at our own speed when rolling the new product out for staff to manage

  • I love the ease of being able to text customers and the platform is pretty self explanatory!

  • Cons

  • I would like to see the option to add tags to the text messages so we can easily report and track issues.

  • Any cons I have had have been addressed immediately and a solution has been created or is being developed.

  • Pros

  • Easy to operate and set up. Fast chatting and simultaneous chatting with several customers is possible. The tool has always been available and fully usable. Clear purchase recommendation!

  • The tool works very fast. It is easy to use. When i Need help i get help . Often i talk tolk to customers, who are very happy abaut thios Option of Chat.

  • Cons

  • - for smaller businesses there are nearly too many options for the configuration, but the fast customer service could solve all my questions

  • I don't find anything so far. may be creating script can be done while creating the account. otherwise everything looks fine.

Pricing

Pricing Range

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Product Demo & Screenshots

Product Demo

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2021

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux