# Rasa Software Reviews, Demo & Pricing - 2026

> Review of Rasa Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/live-chat/rasa-stack-profile

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Rasa

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Overview

# Rasa 2026: Benefits, Features & Pricing

Wondering if Rasa is right for your organization?

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On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   User Reviews
    

## Overview

Rasa

4.7

[(6)](https://www.softwareadvice.com/live-chat/rasa-stack-profile/#reviews)

Pricing

Pricing available upon request

### About Rasa

Rasa is the leading conversational AI platform, which allows individual developers across large enterprises to create superior AI assistants and chatbots. Rasa provides the tools and infrastructure necessary for building the very best tools that meaningfully transform how customers communicate and interact with businesses. With Rasa, all teams can create automated, personalized interactions with customers, at scale.

Wondering if Rasa is right for your organization?

Our Live Chat Software selection experts can help you in 15 minutes or less.

## Rasa User Interface

## Popular Rasa Alternatives

Main Product

Rasa

4.7

[(6)](https://www.softwareadvice.com/live-chat/rasa-stack-profile/#reviews)

Ratings Breakdown

-   4.50Ease of use
-   4.60Value for money
-   4.0Customer support
-   4.67Functionality

Pricing

Available upon request

Get Price

Alternative Product

[UChat](https://www.softwareadvice.com/live-chat/uchat-profile/)

4.9

[(73)](https://www.softwareadvice.com/live-chat/uchat-profile/reviews/)

Ratings Breakdown

-   4.63Ease of use
-   4.84Value for money
-   4.71Customer support
-   4.90Functionality

Pricing

Starting at $10.00 per month

Get Price

Alternative Product

[Fathom](https://www.softwareadvice.com/product/423207-Fathom/)

5.0

[(808)](https://www.softwareadvice.com/product/423207-Fathom/reviews/)

Ratings Breakdown

-   4.95Ease of use
-   4.92Value for money
-   4.95Customer support
-   4.92Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Denser AI](https://www.softwareadvice.com/live-chat/denser-ai-profile/)

5.0

[(31)](https://www.softwareadvice.com/live-chat/denser-ai-profile/reviews/)

Ratings Breakdown

-   4.87Ease of use
-   4.69Value for money
-   4.83Customer support
-   4.84Functionality

Pricing

Starting at $19.00 per month

Get Price

Alternative Product

[Botsonic](https://www.softwareadvice.com/live-chat/botsonic-profile/)

4.8

[(80)](https://www.softwareadvice.com/live-chat/botsonic-profile/reviews/)

Ratings Breakdown

-   4.74Ease of use
-   4.34Value for money
-   4.25Customer support
-   4.61Functionality

Pricing

Starting at $16.67 per month

Get Price

Alternative Product

[Glassix](https://www.softwareadvice.com/customer-communications-mngt/glassix-profile/)

5.0

[(103)](https://www.softwareadvice.com/customer-communications-mngt/glassix-profile/reviews/)

Ratings Breakdown

-   4.94Ease of use
-   4.89Value for money
-   4.98Customer support
-   4.97Functionality

Pricing

Starting at $49.00 per month

Get Price

## Rasa Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Rasa Features

-   Popular features found in Live Chat
    
    Autoresponders
    
    Canned Responses
    
    Chat/Messaging
    
    File Sharing
    
    Mobile Access
    
    Multi-Channel Communication
    
    Real-Time Notifications
    
    Support Ticket Management
    
    Third-Party Integrations
    
    Transcripts/Chat History
    
    Transfers/Routing
    
-   More features of Rasa
    
    AI/Machine Learning
    
    Chatbot
    
    Contextual Guidance
    
    For Developers
    
    Generative AI
    
    Intent Recognition
    
    Natural Language Processing
    
    Pre-Configured Bot
    
    Reporting/Analytics
    

## Rasa User Reviews

Overall Rating

4.7

Ratings Breakdown

5

67%

4

33%

3

0%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.0

Functionality

4.7

Have you used Rasa and would like to share your experience with others?

shushant p.

Verified reviewer

Computer Software

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Why Rasa

5

I have been using Rasa stack for chatbot development for the past three years. I have developed multiple chatbot systems using Rasa.

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

Rasa is probably the best python framework for building NLP based chatbot system. The machine learning models that has been used for intent classification, entity recognition and NLG models are highly accurate. The data format is very easy to interpret from Rasa.

Cons:

There are no any features that I do not like about Rasa.

Reasons for choosing Rasa

We can build custom chatbot systems and try out different ML models with Rasa stack

Read More

BA

Beebek A.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Rasa Review

5

Very good experience using rasa

Ratings Breakdown

5

Ease of use

5

Value for money

3

Customer support

4

Functionality

Pros:

Rasa is a great tool for building AI powered chatbots. It's intent classification models are very accurate and named entity recognition models are also highly accurate.

Cons:

Integrating rasa chatbots with other comunication channels documentation should be improved

Reasons for choosing Rasa

We can tweak with different machine learning models with rasa

Read More

VR

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

Best Tool For Chat Bots

4

Ratings Breakdown

4

Ease of use

4

Value for money

3

Customer support

4

Functionality

Pros:

Easy to develop the chat bots for clients and personal use. Can trigger Robocorp bots from the chat bots. This is open-source platform, which makes it more popular in building chat bots.

Cons:

For now, there is nothing that makes me dislike this tool.

Read More

FC

Fernando Matías C.

Verified reviewer

Computer Software

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed October 2022

Tecnología ideal para la creación de chatbot

5

Es una herramienta muy potente y cuenta con gran cantidad de características que igualan a las soluciones de la competencia. Lo más importante de todo es que no cuenta con limitación de ningún tipo para contruir soluciones de asistentes viruales, para comercializar. Tampoco cuenta con tantas complicaciones para implementar en servidores con distintos sistemas operativos.

Ratings Breakdown

3

Ease of use

5

Value for money

4

Customer support

5

Functionality

Pros:

Tecnología de código abierto y gratuito. Dispone de documentación en constante actualización y crecimiento. Cuenta con gran cantidad de material para aprender a utilizar la herramienta. El foro oficial cuenta con un gran número de miembros que participan de manera activa.

Cons:

No cuenta con soporte oficial con el idioma español, pero se lo puede implementar con pocos pasos haciendo uso de librerías externas, como spaCy.

Reasons for choosing Rasa

La principal causa por la que utilizamos esta tecnología fue que era de código abierto y que era de uso gratuito.

Read More

MP

Madhav P.

Verified reviewer

Banking

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Why Rasa

4

Very good experience using Rasa Stack

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

I had used Rasa to develop a chatbot system for our bank and i found it the most suitable tool for building chatbot systems. The way Rasa takes in input data for the chatbot and the training time for such chatbots being really low is awesome.

Cons:

I found debugging in Rasa difficult die to action server and rasa server running separetely on different servers.

Read More

VR

Verified

Reviewer

Computer Software

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed February 2021

One of the best frameworks for building chatbots and virtual assistants

5

I recently used Rasa to build a chatbot integrated with a FAQ.

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

I believe it is an excellent python framework. It is very simple to build both the NLU model and to configure the pipeline to use extremely powerful models of preprocessing and classification of intentions and entities. I also found it very intuitive to declare everything in the domain and work with stories and rules. Other structures such as slots and forms are also very practical and make all the difference when building the bot.

Cons:

I liked all the features I found in RASA and they all helped in the development. I also thought the integration with some channels was easy.

Read More

Showing 1 - 6 of 6 Reviews

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