Rasa

RATING:

4.7

(6)
Overview

About Rasa

Rasa is the leading conversational AI platform, which allows individual developers across large enterprises to create superior AI assistants and chatbots. Rasa provides the tools and infrastructure necessary for building the very best tools that meaningfully transform how customers communicate and interact with businesses. With Rasa, all teams can create automated, personalized interactions with customers, at scale.

Rasa Pricing

Free trial: 

Not Available

Free version: 

Available

Rasa has been downloaded 10+ million times and is loved by developers around the world
Slide 1 of 5

Rasa Reviews

Overall Rating

4.7

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Rasa

6 Reviews

User Profile

shushant

Verified reviewer

Computer Software, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Why Rasa

I have been using Rasa stack for chatbot development for the past three years. I have developed multiple chatbot systems using Rasa.

PROS

Rasa is probably the best python framework for building NLP based chatbot system. The machine learning models that has been used for intent classification, entity recognition and NLG models are highly accurate. The data format is very easy to interpret from Rasa.

CONS

There are no any features that I do not like about Rasa.

Reason for choosing Rasa

We can build custom chatbot systems and try out different ML models with Rasa stack

Beebek

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

Rasa Review

Very good experience using rasa

PROS

Rasa is a great tool for building AI powered chatbots. It's intent classification models are very accurate and named entity recognition models are also highly accurate.

CONS

Integrating rasa chatbots with other comunication channels documentation should be improved

Reason for choosing Rasa

We can tweak with different machine learning models with rasa

Anonymous

11-50 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed December 2022

Best Tool For Chat Bots

PROS

Easy to develop the chat bots for clients and personal use. Can trigger Robocorp bots from the chat bots. This is open-source platform, which makes it more popular in building chat bots.

CONS

For now, there is nothing that makes me dislike this tool.

Fernando Matías

Computer Software, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

3

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed October 2022

Tecnología ideal para la creación de chatbot

Es una herramienta muy potente y cuenta con gran cantidad de características que igualan a las soluciones de la competencia. Lo más importante de todo es que no cuenta con limitación de ningún tipo para contruir soluciones de asistentes viruales, para comercializar. Tampoco cuenta con tantas complicaciones para implementar en servidores con distintos sistemas operativos.

PROS

Tecnología de código abierto y gratuito. Dispone de documentación en constante actualización y crecimiento. Cuenta con gran cantidad de material para aprender a utilizar la herramienta. El foro oficial cuenta con un gran número de miembros que participan de manera activa.

CONS

No cuenta con soporte oficial con el idioma español, pero se lo puede implementar con pocos pasos haciendo uso de librerías externas, como spaCy.

Reason for choosing Rasa

La principal causa por la que utilizamos esta tecnología fue que era de código abierto y que era de uso gratuito.

Madhav

Verified reviewer

Banking, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

Why Rasa

Very good experience using Rasa Stack

PROS

I had used Rasa to develop a chatbot system for our bank and i found it the most suitable tool for building chatbot systems. The way Rasa takes in input data for the chatbot and the training time for such chatbots being really low is awesome.

CONS

I found debugging in Rasa difficult die to action server and rasa server running separetely on different servers.

Anonymous

1,001-5,000 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2021

One of the best frameworks for building chatbots and virtual assistants

I recently used Rasa to build a chatbot integrated with a FAQ.

PROS

I believe it is an excellent python framework. It is very simple to build both the NLU model and to configure the pipeline to use extremely powerful models of preprocessing and classification of intentions and entities. I also found it very intuitive to declare everything in the domain and work with stories and rules. Other structures such as slots and forms are also very practical and make all the difference when building the bot.

CONS

I liked all the features I found in RASA and they all helped in the development. I also thought the integration with some channels was easy.

6 Reviews