All respond.io Reviews
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5
4
3
2
1
Ease-of-use
4.3
Customer Support
4.3
Value for money
4.5
Functionality
4
"We use this software everyday to engage with our Customers and answer their queries. The experience is good so far - The support from the respond team to help us build workflow is also very good."
"It has been a great experience after the addition of certain features in Respond.io."
"Ease of use, accessibility, easy automation of your messages, user-friendly interface, a lot of time saved, avoiding crammed messages."
"It is very hard to see various data cuts and customise service SLAs in a very inflexible reporting system. Complexity of using the product is very high."
"Nothing that I can think of at the moment, I’ll edit the review later if needed."
"Nothing I can think of at the moment, but I'll make sure to come back with another review if something changes."
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