---
title: "OnceHub Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of OnceHub. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if OnceHub is a good fit for you!"
source_url: "https://www.softwareadvice.com/live-chat/scheduleonce-profile/reviews/"
page_type: "reviews"
language: "en"
---

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OnceHub Reviews

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# OnceHub User Reviews

## Reviews summary

- Overall rating: 4.6/5
- Total reviews: 135

### Secondary ratings

- Ease of use: 4.1/5
- Customer support: 4.6/5
- Value for money: 4.5/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 96 reviews (71%)
- 4 stars: 28 reviews (21%)
- 3 stars: 8 reviews (6%)
- 2 stars: 1 reviews (1%)
- 1 star: 2 reviews (1%)

### Most mentioned pros

- It was great for entering appointments and having it go right to our Google Calendar.
- From the simple scheduling to the landing pages and live chat, the opportunity to present a professional brand and build rapport from the very beginning is awesome.
- Oncehub has helped my coaching business to scale and all of my clients are using Oncehub.

### Most mentioned cons

- If you manage to get used to the system, OnceHub can be a powerful scheduling tool. But the lack of usability was a dealbreaker for me.
- To me this is very misleading and borderline fraudulent, especially since in their copy they imply you can downgrade after a free trial ends (but not once you're a regular user??).
- Downgrading is not possible, yet they don't mention this anywhere on pricing/tiers page.

## OnceHub customer reviews

Showing reviews 1-25 of 135 (page 1).

### A great app for automatic reminders and scheduling; works well with G Cal

- Overall rating: 5/5
- Reviewer: Breanna G.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2025
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Easy to use and effective to improve show rate and reduce how many calls and texts I had to send by hand as we grew.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It was great for entering appointments and having it go right to our Google Calendar. The automatic reminders worked well to improve show-rate for all kinds of events. It especially made it easy when they added multiple appointment booking. I could enter people's 2 week trials into it all at once, and they could reschedule themselves also.

#### Cons

It felt like other scheduling apps had more features, but slowly OnceHub was adding them. I think it would be great to have more customization and branding.

#### Reasons for choosing OnceHub

It was smooth, and even though it lacked some of the aesthetic customization features of calendly, it was more business minded.

#### Vendor response

It's great to hear about your positive experience with OnceHub! Thank you for your feedback! The integration with Google Calendar and the automatic reminders really make managing appointments much easier. I'm glad you found value in the multi-booking feature, especially for organizing trials. Regarding additional customization options, have you tried our custom templates with email and SMS capabilities? You can also personalize communication using variables and branding. We are constantly evolving to meet user needs, and we appreciate your feedback, as it helps us consider these customer requests for future product updates.

Replied December 2025

---

### Secretly, downgrading is not possible

- Overall rating: 4/5
- Reviewer: Alex R.
- Verified reviewer: Yes
- Industry: Professional Training & Coaching
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: January 2025
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Functionality: 4/5

#### Pros

Worked consistently. Lots of advanced features to customize things to your own liking, and integrate with other tools.

#### Cons

Too complicated and too many options to sift through when customizing event types, booking pages, etc. AND, was surprised to discover that to switch from a paid plan back down to their free Basic plan, you have to wipe your account and start fresh. Downgrading is not possible, yet they don't mention this anywhere on pricing/tiers page. To me this is very misleading and borderline fraudulent, especially since in their copy they imply you can downgrade after a free trial ends (but not once you're a regular user??).

#### Reasons for choosing OnceHub

At the time, OnceHub was better value. Same or better calendar integration for free instead of a paid plan. That has since changed.

#### Vendor response

Thank you for sharing your experience, and we're glad to hear that you were content with our service over the years. We strive to be transparent with our customers and regret any confusion you've encountered. To clarify, our policy ensures that plans are never automatically converted from free to paid; such a change requires an active choice by the user. This approach is designed to prevent any surprises regarding billing and to keep you in control of your subscription choices. Regarding the downgrade process, our policy of requiring a new account to switch to a 'Basic' plan from a paid subscription is in place to prevent abuse and plan hopping, except for a one-time allowance to downgrade at the end of the trial period. This approach helps ensure users don't exploit premium features temporarily without a long-term commitment, & it maintains the integrity of complex configurations and services designed for our paid plans. We appreciate your feedback, it is crucial for us to improve.

Replied January 2025

---

### Fantastic Scheduling Software

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: January 2019
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Wonderful!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Love that it puts all the scheduled meetings whether we or the customer books in directly on the boss' calendar.

#### Cons

We've had a couple of double bookings, but mostly because of operator error. LOL!

---

### Amazing features and product but not intuitive UI or customization

- Overall rating: 5/5
- Reviewer: Andrew M.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 51-200 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2020
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

ScheduleOnce is solving exactly what we need it to do which is why we continue to use it. I wish tweaks were made to simplify the interface and give the ability to customize more within the tool. This is something that Acuity had that we were more excited about but ScheduleOnce has delivered what we need it to do perfectly for its core functionality.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

ScheduleOnce was one of the few platforms that solved a unique scenario for us. We needed the ability to book a meeting space calendar and multiple sales calendars at a single time. We do demo's of technology products and needed specific rooms booked with a sales person to execute the demo. Other products didn't allow the ability to book the meeting space and individual effectively. The other aspect that I do love is that ScheduleOnce easily connects with Zapier to push the scheduled booking through Zapier into HubSpot CRM via a form submission for a consistent experience for our sales team and ongoing automation within our company. Our sales team actually doesn't have to touch ScheduleOnce and maintains everything within HubSpot for their bookings.

#### Cons

I don't like that you have to sign out and log in via Google incognito to configure different accounts. Because we are using meeting spaces as a user there is a lot of signing out and signing in to configure the accounts vs. doing it in one space or having meeting spaces different than users. Our scenario is unique but this is a frustrating part when you are trying to configure 5 different accounts to all work together for bookings. These 5 accounts aren't all people. Other aspect I don't like are: -Limited access to customize styling of the calendar booking via CSS or HTML. More flexibility to customize and style with brand fonts, look and feel etc. would be beneficial. -Complex customization of emails and if you do a warning tells you that it might not work in the future if you custom outside of their standards -The UI of ScheduleOnce is complex and although the Knowledge base is robust to solve for almost every scenario it could be much more intuitive for a user. There is a learning curve especially when using various users and meetings spaces together.

#### Reasons for choosing OnceHub

We evaluated ScheduleOnce, Acuity Scheduling and Calendly. It came down to ScheduleOnce and Acuity Scheduling (both accomplished our needs, Calendly couldn't book a meeting space and an individual). Our top choice was Acuity but ScheduleOnce met security practices for ISO27001 that Acuity didn't have instantly to provide the documentation. We needed to move forward fast so ScheduleOnce became our pick. We have had no issues with ScheduleOnce but depending on your needs ScheduleOnce, Acuity and Calendly are all great products.

---

### Most powerful customer engagement software

- Overall rating: 5/5
- Reviewer: Charis S.
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: July 2024
- Review source details: This review was submitted organically. No incentive was offered

Very satisfied with the platform, I have tried many and its the only one that can capture all my business processes.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Flexibility - you can literally do everything you want to. I do not understand why calendly is still a thing

#### Cons

Comes with a pretty steep learning curve, but it pays off

#### Reasons for choosing OnceHub

Much more flexible, powerful, and I could orchestrate everything I wantd

#### Reasons for switching to OnceHub

Competitive products lacked flexibility and were pretty expensive.

#### Vendor response

We are so pleased our tools are able to cover all your business processes - this is exactly what we are striving for! Thank you so much for taking the time to give us your feedback too, we so appreciate your honesty. Would you be interested in speaking with our product team about the steep learning curve? We'd love to understand the issues better so that we can continue to improve upon it. If you would like to book a product feedback session, please follow the instructions on this link: https://go.oncehub.com/.MA3KVD68. In the meantime, may your qualified leads roll in, and do reach out to our helpful support team if you need any other assistance.

Replied July 2024

---

### Best Appointment Management Software we have used

- Overall rating: 5/5
- Reviewer: Amanda V.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: November 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Overall, we absolutely love this platform. The pricing is very competitive, the platform works flawlessly, and it's perfect for all of our needs.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

User friendly, integrates REALLY WELL with what we use and our clients and potential clients find it very easy to use.

#### Cons

The setup was initially a little odd but we are used to it now and have no issues.

#### Reasons for choosing OnceHub

Pricing was a little better and it just seemed more user friendly

#### Reasons for switching to OnceHub

AppointmentCore was very dated and didn't always work as it should.

#### Vendor response

Amanda, how did we leave your review of OnceHub unanswered for over a month! Thank you so much for taking the time to tell us how we're doing. We also appreciate hearing how your clients and prospects experience the system. That's what matters most!

Replied January 2024

---

### Complicated and still doesn't run particularly smoothly

- Overall rating: 4/5
- Reviewer: Nikki M.
- Verified reviewer: Yes
- Industry: Photography
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: April 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

When it works it does what it's supposed to do, but we believe there are more user friendly systems out there and our trust in the system has deteriorated over the last few months.

#### Cons

We have had issues with calendar syncing, the manual block off isn't ideal, we have had reservation times showing as available when they weren't - this has been a stressor having to double check our calendar regularly. Our second biggest issue is the payment portal failing intermittently and this has been happening more frequently lately and tech support hasn't been particularly helpful.

#### Reasons for choosing OnceHub

At the time we preferred the way the scheduling looked on the website/client interface - but we are now considering going ahead with Acuity if our syncing/payment portal issues continue.

#### Vendor response

Nikki, thank you for taking the time to leave us your feedback. Sorry that things haven't gone the way you expected. Our helpful support team are available if you have any questions.

Replied June 2022

---

### Appointment booking made easy

- Overall rating: 5/5
- Reviewer: Alexander V.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for less than 12 months
- Reviewed: July 2019
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

I've experimented with a few other scheduling & booking apps. ScheduleOnce by OnceHub stands out as the best & most convenient one for business purposes. Whenever someone wants to schedule a discovery call or consultation with my digital marketing agency, I simply hand them the page to book and I get all the info I need in a flash! It's eliminated communication barriers between myself & my customers & prospects, and has helped me greatly to expedite the marketing help I provide for small business owners and professional consultants. The best part, SO integrates direct with Google Calendar - meaning all we need to do to block off an unavailable time is create an event from our Calendar, which is a huge save for those times I'm not signed into OnceHub.

#### Cons

SO doesn't easily integrate with Instagram and other social media. If IG had directly supported it as a custom booking option for business profiles, it would be even more of a life-saver for those visiting our business Instagram profile.

#### Reasons for choosing OnceHub

SO's features just give us more of what we need from a business standpoint. I liked the free trial so much that I couldn't afford not to sign up for a paid plan.

---

### It has every feature you'll need

- Overall rating: 4/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Computer Software
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: October 2019
- Review source details: This review was submitted organically. No incentive was offered

We use ScheduleOnce for client demo and support calls, they book calls from all over the world in multiple timezones so it's critical that the system recognizes the country they're in, sounds simple, most of the other software fails to do this well, therefore, we had a lot of no-shows or calls not booked at the right time.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a fully-featured booking system that integrates nicely into GoToMeeting. Super easy to use with great support if you get stuck. Works well for clients compared to other solutions we've used. You can set up so it only shows call times available in the users business hours.

#### Cons

Nothing major however it did take a little time to get my head around the concept of event types, booking pages, users and master pages.

#### Reasons for switching to OnceHub

Timely was great but they really focus on salons and spas so it was not really fit-for-purpose plus we needed integration with Go-To-Meeting as we need to email out the dial-in details separately, these got lost or people didn't follow the instructions.

---

### Easy to Use

- Overall rating: 5/5
- Reviewer: Anna Maria M.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: February 2025
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I love the simplicity east to use. Oncehub has helped my coaching business to scale and all of my clients are using Oncehub. I have actually helped fellow coaches and members switch to Oncehub

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's so easy user friendly. I love the features. The customer service is fast and precise.

#### Cons

At the moment nothing to add here . Everything is great at the moment

#### Vendor response

Good Day, Anna Maria, Thank you so much for your wonderful review, kind words, and feedback. We are thrilled to hear that we have positively impacted your business, your clients, and your peers. Thank you for being an excellent OnceHub ambassador! We look forward to a long and successful collaboration with you all. Kind Regards, The OnceHub team

Replied February 2025

---

### Affordable, Customizable, HIPAA Compliant

- Overall rating: 5/5
- Reviewer: Brian W.
- Verified reviewer: Yes
- Industry: Mental Health Care
- Company size: Self-Employed
- Product usage: Used daily for less than 12 months
- Reviewed: October 2024
- Review source details: This review was submitted organically. No incentive was offered

I work in private practice as a Marriage and Family Therapist. I have wanted to use a scheduling program, but, until I found Oncehub, I had never found one that has the customization I want, affordable cost, and HIPAA compliance.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's a fantastic HIPAA compliant, packed with features and customizations, affordable for small offices!

#### Cons

I have not had any complaints while I've been using OnceHub.

#### Reasons for choosing OnceHub

Affordability, Customizable, HIPAA compliant

#### Vendor response

Hi Brian, Thank you so much for taking the time to write us a review and giving us such positive feedback! We are so glad to be of service and to know that our products have met your needs. Rest assured, we are always trying our best to improve wherever possible. May your business flourish now that you've partnered with us. All the best, The OnceHub team.

Replied October 2024

---

### User-friendly and professional

- Overall rating: 5/5
- Reviewer: Jenn M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for more than 2 years
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

I've been a long-time user of ScheduleOnce and have found it easy to use and really appreciate the extra level of support that has been implemented over the years. The Live Chat support feature has been very helpful in overcoming any challenges in a quick and convenient way.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

This software is very user-friendly for the end-user and has a very professional look which is why I chose it over other options with comparable features.

#### Cons

Not being able to reschedule appointments on the spot within the software and having to send the end-user an email that relies on them taking action instead of being able to do it while in the moment.

#### Reasons for switching to OnceHub

It was not as professional looking and at the time it did not directly integrate with Infusionsoft/Keap

#### Vendor response

Thank you for leaving us your feedback, Jenn. We hope to continue improving and offering support to you and your business well into the future.

Replied June 2022

---

### Great tool, a bit slow sometimes, and a bit more complicated than others but with more functionality

- Overall rating: 5/5
- Reviewer: James J.
- Verified reviewer: Yes
- Industry: E-Learning
- Company size: 2-10 employees
- Product usage: Used daily for less than 2 years
- Reviewed: December 2021
- Review source details: This review was submitted organically. No incentive was offered

Great tool overall, does what it needs to do.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

SO is great for more complex appointment scheduling needs (ex. allowing prospects to book in with a multi-person sales team and distribute calls evenly between team members).

#### Cons

Page can be a bit slow to load at times, and SO overall is a bit less intuitive to use than alternatives like Calendly. You get more functionality though, so worth it in some situations.

#### Reasons for choosing OnceHub

More functionality.

#### Vendor response

Hi James. Thank you for taking the time to give us your feedback. We are happy to have helped your business, and hope to continue to do so.

Replied January 2022

---

### ScheduleOnce is wonderful

- Overall rating: 5/5
- Reviewer: Ram F.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 11-50 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

I use it so schedule meetings with my employees and clients

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I love ScheduleOnce. I use it so schedule meetings with my employees and clients and it's working great. ScheduleOnce have all the features I need and it's working like charm.

#### Cons

I would like that ScheduleOnce will be RTL so I can use it with an RTL language and it will still looks good.

#### Reasons for choosing OnceHub

The free layer is very generous

#### Vendor response

Thank you for the feedback, Ram!

Replied July 2022

---

### The customer support is horrible.

- Overall rating: 1/5
- Reviewer: Richard H.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used daily for more than 2 years
- Reviewed: August 2020
- Review source details: This review was submitted organically. No incentive was offered

While it has made the normal scheduling of appointments easier, because of the difficulty in dealing with problems, and problems do come up, I'm looking for another provider of this service.

#### Ratings breakdown

- Ease of use: 1/5
- Value for money: 1/5
- Customer support: 1/5
- Functionality: 2/5

#### Pros

As long as you are just booking a regular appointment, and nothing goes wrong, it works great.

#### Cons

If you have any problems, or need help in any manner, good luck getting someone on the phone. All they want to do is email and refer you to hours upon hours of videos to watch. So a problem will take you days to get it resolved when it could have been resolved with a 3 minute phone call. I'd gladly pay three times what I'm paying today to have a customer service phone number that went to a department that could help me when I have an issue as opposed to their email system of referring me to videos.

---

### Fantastic software, well worth the money!

- Overall rating: 5/5
- Reviewer: Lukasz D.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: 2-10 employees
- Product usage: Used daily for free trial
- Reviewed: June 2023
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Great design, ease of use, reliability and simplicity

#### Cons

Perhaps the pricing was not adequate for my needs

#### Vendor response

Thank you, Lukasz. We're updating our pricing on our website in a few days. Circle back when you have a chance?

Replied January 2024

---

### Always there to help

- Overall rating: 5/5
- Reviewer: Carol T.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 11-50 employees
- Product usage: Used daily for less than 2 years
- Reviewed: June 2022
- Review source details: This review was submitted organically. No incentive was offered

Very efficient system, easy to use.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

When ever I have an issue, which is not often, the customer support and live chat feature has always impressed me. I know I can get a quick and effective resolution to my issue.

#### Cons

The reporting. I wish I could export more of the fields to an excel spreadsheet. Everyday I have to manually add the appointment time, student time zone, and notes to the exported list of students.

#### Vendor response

Thank you for the feedback, Carol. We are always looking at ways we can offer more value, and hope you will continue to be impressed going forward.

Replied June 2022

---

### Easy and convenient

- Overall rating: 5/5
- Reviewer: Lizzy S.
- Verified reviewer: Yes
- Industry: Higher Education
- Product usage: Used daily for less than 2 years
- Reviewed: March 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It's easy and simple to use with no training required. The software design is intuitive and easily integrated with other calendars (like google, microsoft outlook, etc). It is also highly customizable

#### Cons

It is difficult to edit date-specific changes. As this is an important function this should be on the main page, not buried as it is currently

---

### Learning curve, but worth it!

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Product usage: Used daily for less than 12 months
- Reviewed: March 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It's all about functionality. No other scheduling software is as robust as ScheduleOnce is...

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

Besides being a scheduling system, I really love the "multi-user" function. With a sales team located around the globe, it makes it more convenient for new users to just choose a time and the system find the right person to schedule them with.

#### Cons

It has a steep learning curve. It will take some time for you to learn, and the fact it will cost a little to really get going if you have a medium to large size team.

---

### OnceHub - lead acceleration software that saves time

- Overall rating: 5/5
- Reviewer: Priscille F.
- Verified reviewer: Yes
- Industry: Management Consulting
- Company size: Self-Employed
- Product usage: Used daily for free trial
- Reviewed: May 2022
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

ScheduleOnce is easy to navigate and understand for scheduling of both individual and public events, with the ability to not only capture and schedule leads, but also track and trace correspondence and feedback. Integration with i.e. Google calendar and other meeting platforms is further convenient and efficient when scheduling. The online support is fast, efficient and specific to address the challenge - without trying to convince you to expand on what you currently use. Support feedback was honest and alternatives suggested when there was no straightforward solution - appreciated.

#### Cons

Getting to know the Events Type and Booking Form - and how they are linked can be tricky at first.

#### Vendor response

Thanks for taking the time to leave your feedback, Priscille. All the best!

Replied June 2022

---

### Does the Job well, a few hiccups but usually easily fixed or solved

- Overall rating: 4/5
- Reviewer: Gabrielle C.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

Overall positive - we aren't thinking of switching anytime soon

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Love the support on this platform - they've always been quick to answer questions or offer solutions. In terms of booking and scheduling we love the ability to separate event types into different booking pages

#### Cons

The user interface can be a bit clunky in the backend. If you don't know what you're looking for then it's hard to see how the events, booking pages, etc all fit together and where the settings need to be adjusted.

#### Reasons for choosing OnceHub

Price and ability to group event types together into booking pages

#### Vendor response

Thank you, Gabrielle.

Replied July 2022

---

### makes booking easy!

- Overall rating: 5/5
- Reviewer: David H.
- Verified reviewer: Yes
- Product usage: Used weekly for more than 2 years
- Reviewed: April 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

big time saver!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

I use this for phone appointments and podcast interviews. Had made scheduling easy because, as the name says, you only have to schedule once -- no more going back and forth. Have used similar services and this is the one I like best. Integrates well with calendars to make sure you don't get double-booked!

#### Cons

Pretty good as is! Would love an option to be able to get as many add-on calendars as needed, not just package deals.

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### Schedule It Once!

- Overall rating: 5/5
- Reviewer: Robert M.
- Verified reviewer: Yes
- Industry: Health, Wellness and Fitness
- Company size: Self-Employed
- Product usage: Used weekly for less than 2 years
- Reviewed: August 2018
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with ScheduleOnce is smooth and stress free. It is easy to set up even if you are not handy with technology.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Functionality: 5/5

#### Pros

Quick and easy scheduling that is automated so I’m not chasing down clients with missed phone calls, text messages or emails just to make an appointment. This saves me time and prevents leads from going cold. I get updated in my email and by text when a new appt schedules. I can schedule many types of appts on the same page. It links directly to my google calendar.

#### Cons

Adding multiple coaches to my scheduler requires same price as administrator user.

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### Professional and up to date scheduling platform

- Overall rating: 5/5
- Reviewer: Annalissa F.
- Verified reviewer: Yes
- Industry: Wholesale
- Company size: 11-50 employees
- Product usage: Used weekly for less than 6 months
- Reviewed: August 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Functionality: 5/5

#### Pros

I like that it is synced with my Google drive and calendar.

#### Cons

Maybe have tutorial on video for clearer integration of other apps.

#### Vendor response

Thank you Annalissa for your product review! Our seamless integration with Google Calendar is indeed a great feature. I'm sorry we didn't make it easier to find the 3rd party integration materials you were looking for. It isn't clear from your review which application(s) you are trying to integrate, but OnceHub offers both direct and indirect integration with many leading solutions. At your convenience, please allow us to help you further by clicking the "?" or the "Live chat" links in the OnceHub dashboard.

Replied September 2022

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### Love it

- Overall rating: 5/5
- Reviewer: Alex N.
- Verified reviewer: Yes
- Industry: Entertainment
- Company size: Self-Employed
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2022
- Review source details: This review was submitted organically. No incentive was offered

I would recommend it. It’s functional and useful

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It’s quick and easy to use. I love being able to send a link to people with all of my availability that includes my calendar on my phone’s conflicts

#### Cons

I wish it had an easier to use phone interface. I’m rarely around my laptop when I am confirming appointments

#### Vendor response

Thank you, Alex.

Replied July 2022

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OnceHub Reviews, Pros and Cons - 2026 Software Advice