ServiceYoda

ServiceYoda is a cloud-based chatbot designed for application service owners that offers prescriptive issue diagnostics and support for dispatchers, enabling them to troubleshoot customer appliance problems. This feature minimizes delays and ensures that the right solutions are recommended, enhancing customer satisfaction. ServiceYoda provides technicians with mobile troubleshooting and triage capabilities. With this feature, technicians can access comprehensive guidance and intelligent recommendations to address appliance issues.