All Smartsupp Reviews
343 results
Sort by
Smartsupp Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.8
Customer Support
4.5
Value for money
4.4
Functionality
4.4
Pros
"Additionally, the service's integration with my website's backend system has been seamless, enabling me to track customer behavior and provide them with personalized support."
"It is way too rapid and easy to communicate with customers via live chat with Smartsupp."
"off all first questions are automatically answered to our customers. With customers questions we are learning about our product content, so we know where to improve."
Cons
"The only downside I have noticed with this live chat service is that it can be quite expensive for small businesses or individual users. While the service offers a range of useful features, the cost can add up quickly, especially if you have a large customer base or require extensive support."
"Perhaps the activation of the SumUp payment card did not take place the first time and the activation SMS did not arrive."
"Sometimes it is not easy to interpret the metrics of the clients on your website, I would like you to be more specific in those details."
Have you used Smartsupp and would like to share your experience with others?
Wondering if Smartsupp is right for your organization?
Our Live Chat Software selection experts can help you in 15 minutes or less.